Forest House Veterinary Group - Egham

11/08/2022

During Summer, bee and wasp stings can be more common. Has your dog been stung? or are you wanting to find out more about helping them if they are stung? Find out more on our website at: thekennelclub.org.uk/stings.

22/06/2022

Would you like to work with animals? An opportunity has arisen to join our reception team based mainly at our Egham branch.
Hours are 4.45pm to 7pm Monday to Friday and one Saturday morning in three (also at our Ascot branch).
Applicants must have a passion for animal care and customer service experience. You must have your own transport. You can apply via Indeed or message for more information.

07/10/2021

Whilst we appreciate that the legal requirement to wear a facemask has been relaxed, we would ask please that all clients continue to wear one when visiting the practice.

We are not trying to be awkward, but we hope you understand we need to take every step to protect our team, especially through the winter months. There are staff shortages throughout the veterinary profession and we want to do all we can to ensure we continue to be here for your pets when you need us.

Thanks everyone 😊

07/01/2021

***** Lockdown 3.0 Update *****
Following further guidance issued by the BVA and RCVS last night, we will temporarily be suspending routine booster vaccinations and healthchecks. Hopefully this will only be for a few weeks and we will notify you when we can recommence these so please don't worry.

Primary vaccination courses for puppies and kittens can still go ahead.

Providing veterinary care to your pets, even during this lockdown, is still our priority and we continue to be here for you if you have any health concerns at all with your pet. Appointments can still be booked at Windsor throughout the day plus one late night on a Thursday until 8pm. Bookings can be made at Ascot and Egham branches in the mornings but they will be closing at 1pm and midday respectively until further notice.

Food and medication should be ordered in advance by phone or by visiting our website http://www.foresthousevets.com/services/food-and-drug-ordering/
This includes any flea and worm treatment products.

This is a challenging time for us all and we feel it is important that we all do our part to help each other and the NHS. We are sorry if this causes any inconvenience to you.

Just to reiterate, we are still here 24hours a day, for any health concerns you have regarding your pet.

Thank you for your support and continued patience.
Stay safe and well ❤️

Forest House Veterinary Group offer online food and drug ordering via our website. Simply complete the online form.

05/01/2021

We would like to reassure our clients, following the announcent yesterday, that our services at the present time have not changed.
We continue to be here for you and your pets 24 hours a day with near normal service. We please ask all our clients to respect the social distancing measures in place, such as wearing a face covering and that only one person comes to the practice with your pet. You may also be asked to wait outside the building. It is vital that we protect our team so that we can continue to be here when you need us.

Again can we please remind clients to order all medication, including flea and worm treatments, and food in advance by visiting our website or by calling your chosen branch.
http://www.foresthousevets.com/.../food-and-drug-ordering/

Thank you, as always, for your understanding and patience. We will of course update you if there are any changes.
Stay safe and well everyone 😊

Forest House Veterinary Group offer online food and drug ordering via our website. Simply complete the online form.

25/11/2020

🎄🌟🎄Christmas photo competition 🎄🌟🎄
It’s been a challenging year and this Christmas will be different but our pets don’t understand about Covid 😉 so always bring us innocent joy 💓
We are therefore launching our Christmas photo competition to have a bit of fun and would love to see festive or winter themed photos of your pets over the coming weeks. Please post your pictures below to enter.
You can enter from now and until 21st December
Prizes will be given for the winning cat and dog photos (last years featured here for you to enjoy)
We will feature some of our favourites throughout the month reminding you about entering.
Good luck everyone! 🐾🌲🎄🥂🍾😊

02/11/2020

As we move into a second lockdown, we would like to reassure all our clients that we will continue to operate our normal 24 hour service during this time, subject to social distancing measures that are in place.

We ask that all clients visiting the practice please read and adhere to signage outside of the building and wear a facemask at all times.

Appointments can be booked by phone or by visiting our website.
We would please ask that all repeat medication (including flea and worm products) and food is ordered in advance of collection by phone or by visiting
http://www.foresthousevets.com/.../food-and-drug-ordering/

We will contact you to advise when your pet's prescription is ready and take payment over the phone.

In case of an emergency, you can contact us on 01753 865669 any time of the day or night.

Everyone here is working hard to continue to provide your pets with the best care during this time.

We will update you further during the next month if there are any changes to our services or if there is further information to share.

You can of course also contact us by email if you have any queries [email protected]

Stay safe and well everyone
From the team at Forest House

Forest House Veterinary Group offer online food and drug ordering via our website. Simply complete the online form.

16/06/2020

We are open!
For week commencing 15th June we will be open between 11am and midday Monday to Saturday. Please call 01784 434675 to make an appointment or order any medication, including flea and worm treatments.

24/03/2020

What a strange day for us all. We are sure, like us,
you are experiencing lots of different emotions.

Following the government announcement yesterday, we have had to re-evaluate our service provision both to adhere to the guidelines and to protect our staff.

We want to assure our lovely clients that we fully intend to continue to be here when you need us, by providing and emergency and urgent care service only in Windsor. Ascot and Egham branches are closed until further notice.

Routine appointments and procedures (vaccines, health checks, neutering etc) will be suspended until further notice.

For clients who already have an appointment booked, and have not been contacted this morning, please attend at the time you have arranged. By all means call ahead if you want to double check.

If you require an appointment going forwards, because your pet is unwell or has had an accident, please call (01753) 858877. We will initially be carrying out telephone appointments and the vet will decide if your pet needs to be seen.

We would ask you to please make us aware if anyone in your household is unwell or self isolating when making this appointment. Please understand that during this time we may ask you to wait in the car and take only your pet into the building.

We will still be taking orders for repeat medication and will ask for payment in advance of collection.

We are all doing our best to provide the very best service we can at this difficult time. Most importantly, we hope that our fantastic team and all our lovely clients stay well. Hopefully in the not too distant future we can get back to normal.

Any questions you may have can also be sent via email or Facebook message.

Take care everyone
Kind regards
Martin, Anne-Marie and the rest of the Forest House team ❤️ 🐾

17/03/2020

CORONAVIRUS UPDATE 17/3/20
Further to our message yesterday, we are still continuing to operate as usual. Following a practice meeting we would like to update you of some added measures we are introducing for the ongoing protection of our clients and staff:

- When booking an appointment, please advise our receptionist if you are unwell or self isolating (additional measures are required if this is the case)
- We ask that where possible that only one person attends with your pet
- When you arrive at the practice, please call us to advise you have arrived and wait in your car until you are advised to come in
- Please use the hand sanitisers provided
- We ask that you please respect a 2 metre distance from all members of staff or other clients
- We will be minimising the number of people in the waiting room so we may ask clients to wait outside if it becomes busy
- Clients popping into to collect medication or food can still do so
- We may ask for payments in advance for food, medication and hospitalised or surgical cases. This is to minimise use of the credit card machine and to save time at reception
- In normal circumstances, we love to chat to our clients, but at this time will need to manage the time spent in the practice so please be mindful of this
- Our open surgery at Windsor will be changed to appointments only from this week.
- It is likely some evening surgeries will be cancelled

In addition, if you are unable to get to the practice, we would like to offer free delivery of repeat medication or food. We can also offer free collection and return of your pet if they need to be seen by a vet or in some cases may be able to consult from a car at your home.

We want to continue to be here for your pets and hope that all these measures will help us to do this. Thank you all for your assistance.

We will of course update you on any further changes.

Take care and keep well

16/03/2020

CORONAVIRUS UPDATE
We would again like to reassure all our clients that we are currently open as usual and providing your pets with our normal 24 care.

We understand, especially with the government’s announcement today, that some of you will be concerned about leaving home or visiting the practice, however, your pet may still become unwell and need treatment or be on ongoing medication.

Firstly, we have stepped up all disinfection protocols including all door handles etc and provide hand sanitisers throughout the practice. If you are concerned about coming into the practice however, please wait in your car and call us to let us know you have arrived for your appointment.

Secondly, we would like to offer free of charge delivery of repeat medication and food. We ask please that you give us 24hours notice for this service. Also, should your pet need to see a vet and you are unable to visit the practice, we would like to also offer free collection and to return your pet home after they have been seen.

We hope this helps to put your mind at rest as we all do what we can to help each other at this challenging time

We will keep you updated of any further changes

Kind regards from the team

10/03/2020

CORONAVIRUS UPDATE
At the present time the practice is open as usual and offering our normal 24 hour service to our clients.
This will only change if there is a government directive or if circumstances mean that we forced to change our opening hours and staff cover. We have already had discussions as to how will continue to provide care for your pet's, should they require it during this time. We will of course keep you updated.

If you test positive for Covid-19 please follow these guidelines in relation to your pet. More information can be found on the BVA and Government websites
- Please do not visit the practice, call if you need advice regarding your pet
- There is no evidence presently of transmission from animal to human or human to animal, however, one dog in Hong Kong has tested positive for Covid-19 and this is being investigated further
- BVA recommend those tested positive should restrict contact with their pets as a precaution and wash your hands before and after contact

Its important that we all follow sensible precautions at this time but try not to worry or panic. We are here if you need us.

30/01/2020

30/01/2020

With effect from 1st January 2020 our Saturday morning appointments are now by appointment.
We hope that you agree that this will improve our service to our clients by enabling the vet to prepare for the consultation but also re reduce waiting times.

30/01/2020

Please refer to our main page for our full facebook content
https://www.facebook.com/ForestHouseVetGroup/

Proud to be privately owned, we provide thorough and professional veterinary attention in a calm and