02/12/2020
Hello Welcome to Xanderland Betta
If you are customer in US, you will be charged extra for
shipping by Local Transhipper
total $23-$23.20 Approximately
(priority mail usps)
additional $3-$3.20 each betta Approximately.
if you are customer in other countries (you can ask me about extra for shipping)
pls read below how to order betta from Indonesia
IMPORTANT! ! PLEASE READ SHIPPING METHOD BEFORE PLACING ORDER.
IF YOU BUY A BETTA, THAT MEAN YOU UNDERSTAND AND
ACCEPT MY SHIPPING POLICY.
Shipping By Transhipper only
By law all Live Animals entering any country MUST come through a Licensed Import Agent (Transhipper).
When shipment (fish) arrives at the Airport, it MUST be CLEARED by Customs and INSPECTED by the Dept of Fish & Wildlife.
**The transhipper will handle all of that so the fish can enter the country legally.**
Exporting aquatic animal from Indonesia are:
- Buyer pays for fish
- Seller sends fish to Indonesian Transhipper as the shipment schedule of each Transhipper.
-Indonesian transhipper ships fish to your local Transhipper.
- Your Local Transhipper offers the shipping option. (FedEx ,UPS, USPS, Priority mail or Over night ) You choose it then Local Transhipper sends the invoice to you.
- you pay for domestic shipping cost and handling fees or anything that Local transhipper will explain to you .
- delivery to your address.
You have to pay DOMESTIC SHIPPING COST and HANDLES FEES to Transhipper (Cost from transhipper to your address). Please check list of transhipper below
NOTE : SHIPPING COST THAT YOU HAVE PAID TO TRANSHIPPER IS DIFFERENT COST FOR SELLER
LOCAL TRANSHIPPER LIST
CHECK WHO IS CLOSEST YOU
USA/CA
Julie Tran
USA/CA
Dale King
USA / LA
Tucky Hama
USA / MN
Koo Yang
USA / CO
Linda Olson
USA/FL
Jesse Fuentes
USA/TX
Joel Fernandez
USA/CHICAGO
Michael B. Sanchez
USA/New Jersey
Edy Tamtama
CANADA/Ontario
Hung Pham
CANADA/Vancouver
April’s Aquarium
MEXICO
Alberto Morares
MEXICO
Lule Horn
BRAZIL
OSVALDO LORANDO ASSIS
UK
Siam Betta Fish UK
Dean Hughes ( ThebettaboxUK)
Lisa Bradshaw
UK/LONDON
Perry Cichlid Man
German/Eu Country
Jan Sabbman
Australia
Linda Steven
Australia/Queensland
Jodi –Lea Matheson
Poland
Flower Fish
Italy
Valentina Direnzo
CHINA
Jacky Lu
HONG KONG
TAIWAN
PHILIPPINES
Gerald Prodon
VIETNAM
Tran Thanh Tuan
SINGAPORE
Blue Crystal Aquarium
MALAYSIA/(Perlis)
Patrick Yeoh
INDONESIA
Natashya Aquarium Indonesia
Ronald Kusuma
DUBAI
Green Deseert Aquaurium
OTHER COUNTRIES OR HAVE ANY QUESTION PLEASE FEEL FREE TO MASSEGE ME.
* DOA (Dead on Arrival) Policy
- If your fish arrives to local transhipper and dead, it's an automatic DOA and i would replace your fish. You'll have to pay import for both dead and replacement fish, as well as box and shipping of replacement fish, when we send your replacement.
- For casualties that occur during re-shipping to your home, policy only if all the following criteria
+ You signed for the package on the first delivery attempt.
+ You provide us with clear picture proof of dead fish in unopened bag within 24 hours of receiving the package and a picture or video, DOA fish will be replaced by seller. If you CAN NOT provide those conditions, we WILL NOT replace or refund.
Return and Refund will not including for this situation
- Long tail fishes may have bite their tail while transporting. Don’t worry their will be better in about 1.5-2 month. Please feed them with live fish food and always do water changed every 3-4 days.
- The color of fish can be changed while shipment or by some stress from long journey. the marble gene, And by the age also. We will notify you if the betta changes color before shipment but We are not responsible for changing during transit.
If you have any problem ,please contact me before deciding to give me a negative feedback
without asking I can help you, You can contact me anytime.
Thank You for shopping with us *-*
