26/07/2024
Hi everyone.
I wanted to thank everyone for their patience. Going into the summer months we run with a smaller team because we have lower volumes of orders.
Shortly into that I woke up with my left arm completely numb, with nearly no strength, and in the worst pain I've ever felt. Mentally I couldn't really do anything without having a panic attack.
This week I have returned to work full time and am 100% focused on getting overdue orders out the door and communicating with everyone waiting on us.
We have about half of the overdue orders shipping out this coming week. Then a good majority of the rest the week after.
I plan to be caught up with lower production times and faster response times by the end of August.
This all came as a huge surprise and I was not prepared for being disabled.
If you do not hear from us by Tuesday next week, please send me an email direct at [email protected] and I will respond as quickly as I possibly can, but you should hear from me by then.
Thank you so much for your understanding.
-Josh
