WHO WE ARE: In Waggytails Kenya we believe that everyone should have access to healthy and affordable pet products & services respectively, regardless of their means. Our approach to achieving this goal starts with product selection, making sure that we choose to carry only the brands and products that reflect our philosophy. But it doesn’t end there. We also offer innovative and superior quality services giving our clients an opportunity to save and more importantly, to keep their pets healthy and happy.
A FAMILY: Waggytails Kenya is owned and operated by a Kenyan family who believe in family values. When you become our client you automatically become part of our family, not another anonymous customer. Families are our focus, because at Waggytails Kenya we understand that families include both the two and four legged individuals!
WHAT WE DO: Through our online pet shop we provide a wide range of affordable and superior quality products; from pet foods to accessories. We also provide a broad spectrum of innovative and pet friendly services that include:
1. Pet grooming.
2. Pet boarding.
3. Dog training & hiring.
4. Pet logistics & transportation.
5. Pet sourcing.
6.Veterinary services.
7.Pet insurance.
OUR COMMITMENT TO YOU: From day one, we’ve made it our mission to deliver old-fashioned customer service. We’ve dedicated ourselves to empowering pet owners, providing them with knowledge to keep their pets happy, healthy, and safe. Our strength lies in building relationships with people, making a difference in the community, and in treating our clients’ and their pets like family because that is what they are to us.
EDUCATION: Educating the public about domestic animal issues is Waggytails Kenya number one priority – we can provide the information you need to make educated decisions for your pet. Whether you are a new guardian looking for your first pet, or keeping up on the latest in pet welfare, we can help.
TRUST: Families and individuals love their pets and at Waggytails Kenya we take those relationships very seriously. We have products, services and people that you can trust to help you provide the very best care for your pet. In addition, when you entrust Waggytails Kenya with the care of your pet, whether for grooming, training or boarding, you can have confidence in the quality of care provided.
OUR TEAM: Our team reflects our company values - Respect, Fairness, and Honesty. Our team knows a lot, and they love learning more - from our clients, our clients’ pets, their own pets, and from each other. We offer continuing education and training to our team. Our team loves these trainings for sure. They love their job, and they’re committed to our customers, to their pets, and to providing the excellent service that keeps our customers returning year after year.