Maybe your furball is the best stick-finder, the biggest treat-munch-machine or the cuddliest lovebug. Shipping and returns
Returns
Please measure your dog before purchasing. Avoid unnecessary returns to save time and money, and protect our environment. If for any reason you would like to return or exchange your product(s), we will happily accept your return. Please note the following criteria:
Items must be returned or exchanged within 21 days of delivery. Package must be postmarked within 21 days of delivery
All items must be brand new, unwashed, and hair-free
Include a note with your Order Number
Please be aware, that the customer is responsible for associated shipping costs. Shipping costs from original order will not be refunded due to a return. We recommend using a tracking shipping service, as we cannot guarantee we will receive your item. Once return or exchange is received, inspected, and approved based on our policy above, please allow 5-7 days for processing. General information
On the website www.pawpular-design.com, you will find delivery options, cost and delivery time. Shipping may take longer due to the impact of COVID-19 and may add additional business days to arrive. All couriers are currently experiencing delays with shipping and updating tracking information. Shipping to the US might currently take up to 60 days, as many items are shipped by sea. Important information
International deliveries might be subject to customs, tariff fee/import duties or other import taxes. PAWpular Design is NOT responsible for any customs or tariff fee/import duty that may be imposed. These fees are the responsibility of the buyer and are not covered by the shipping costs.
