14/07/2025
🐶🐈🐹 TWO IMPORTANT UPDATES 🐹🐈🐶
1. I’m looking to launch a new online booking system for all services offered. I’ve been trialling a few different ones out over the last few weeks and have found one in particular to be the easiest to use for me, and hopefully for you, too! I’m going to trial it for a couple of months to see if it has a positive impact. My hope is that it will reduce my admin workload and make things easier for you, too, by allowing you to see my availability at the click of a button and book in whenever you need to, without having to wait for my (often slow!) replies to messages. There will be a transition period whilst we all get used to the new system, with the idea being that by the 18th August everything from then on will be booked online. You will of course still be able to call or text me as usual with any worries, questions or requests, but general bookings should be made simply via the link. Each client will be able to create an account, and once that is done you can make bookings and manage all future bookings from a simple dashboard. I will also be able to make bookings on your behalf, which will be useful for cat/small animal sitting bookings that would otherwise require lots of fiddling, as you have to book one visit at a time which would be time consuming for you. This will also mean that you can see that I have your booking in my diary so can rest assured that I will be there to see your animals ❤️ All current clients will be contacted individually regarding the booking system over the next week and I will be more than happy to pop by and help you set up your account and make your first few bookings if needed. My lovely technophobe parents have trialled the system for me and have reported that they found it pretty easy to use, so I’m hoping you will all find the same!
I also just want to say a little thank you to one of my fabulous clients, Chris, who suggested looking into the idea of an online booking system after a mishap on my part. I have been a traditional pen and paper person for my entire life but am realising that there might just be easier ways to do things! Don’t tell him, but I might just buy him a crate of beers if this system works out and saves me the time and stress of pen and paper diary-ing!
2. I’ll also be setting up a WhatsApp group for general business updates/animal news. This group will be one of those where only admin (me!) can send messages and will just be used for important updates so that those who aren’t on Facebook can still stay up to date with what’s happening. It also means that if I ever have to have a day off due to illness I can message in this group to let everyone know at the same time. I’ll be messaging all current clients individually over the next few weeks to ask if they’d like to be added to this group. Alternatively, if you’re happy to be added, please comment below and I’ll add you! I won’t be posting anything in the group until I think everyone is added 🙂
Hope you are all doing well and have survived this recent heatwave! Unlike the one in May I have managed to make it through without getting sun stroke 🤣 but am still very much ready for some cooler temperatures!
