17/01/2023
IF YOU ARE A NEW CLIENT
Before setting up an appointment for me to come groom your baby, please inform me of any of these important details about your baby:
Medical History:
You, the dog owner, must advise me of any medical, physical, emotional issues, bite/aggression history, allergies, sensitivities or preexisting conditions. These may include food or shampoo allergies, prior surgeries, heart issues, hip or joint issues, seizures, stroke, dementia or senility, warts, moles, skin tags, and other skin conditions or ear infections.
For my part, I will alert you to any issues I may discover over the course of grooming, especially those that may require vet attention.
Pets Behavior:
If your dog has behavior issues that includes a bite/ aggression history I must be made aware of them before the appointment is booked. This is for both for my safety and your pet’s. If I arrive at your home and the dog cannot be groomed a minimum fee of $65 fee will apply. If a bite/aggression history is not made known at the time of booking the appointment and your pet causes an injury to me that requires urgent care or hospital stay, the whole cost of any treatment and rehabilitation received due to the injury will be paid by you, the owner of the pet. I do not groom aggressive dogs. If your pet is uncomfortable with a specific part of their body or of the grooming process which causes them to nip or bite please inform me beforehand so I can plan ahead for any potential aggressive behavior and avoid injury. If behavior is presented that makes the grooming process difficult/longer a special handling fee will apply.
If your pet at any point of the grooming process becomes unsafe for them or myself the appointment will be terminated and charged for the time spent with the dog.
I will not perform any grooming procedure that causes pain or a level of stress that is excessive. This may include nail trimming in some situations.
Senior pets will be groomed for cleanliness and comfort.
The Dapper Doggo reserves the right to refuse service at our discretion.
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