31/03/2025
✨ IMPORTANT POLICY UPDATE ✨
Hey everyone! To keep things running smoothly and ensure the best experience for all my clients, I’ve made some updates to my booking policies. Please take a moment to read through them before scheduling your appointment.
📌 Booking & Deposits:
✅ A non-refundable deposit of [$50] is required to secure your appointment. This will go toward your final balance.
✅ Your appointment is not confirmed until the deposit is received.
🚨 Cancellations & Rescheduling:
• 48+ hours’ notice: No penalty; your deposit can be transferred to a new date.
• 24-48 hours’ notice: Your deposit is forfeited, and a new deposit is required to rebook.
• Same-day cancellations/no-shows: You will be charged 100% of the service cost, and future bookings require full prepayment.
💡 Emergencies happen! If you have an urgent situation, please communicate with me as soon as possible.
⏳ Out of respect for other clients, A $20 late fee applies after 15 minutes. If you are more than 25 minutes late, your appointment may be canceled, and the full service charge will apply.
❌ No refunds on services. If there is an issue, please let me know before you leave so I can address it.
💰 The remaining balance is due at the start of your appointment.
💳 Accepted payment methods: Cash app, Zelle, CASH, Square!
📍 Location & Guests
My salon is located at M capellis in Lancaster Ohio!
Full address will be provided upon booking!
🚫 No extra guests or children:
unless they are being serviced. This helps maintain a relaxing environment for everyone.
Service Expectations🤍
Please come with clean, detangled hair unless otherwise stated in your service description.
Please review the service details before booking to make sure you select the right option for your hair type and needs.
📸 I may take photos/videos of my work for promotional purposes. Let me know if you prefer not to be included.
No same-day bookings
📲 If you have any questions, please contact me during business hours. Allow up to 24 hours for responses.
These rules are here to ensure smooth scheduling and quality service for everyone. Thank you for your support and trust! I can’t wait to slay your hair! 🤍