This can vary and shipments may show up later in the day depending on how far the buyer lives from a local UPS/FedEx hub. If you are unable to schedule time to directly receive your animal, please contact your local hub to see if they will hold the box onsite for your pickup. Live arrival is guaranteed. If an animal arrives deceased, the buyer must notify Sundown Reptiles within 1 hour of delivery
with photographic proof, and a refund will be issued. We are not responsible for carrier delays or mishaps. We only ship Monday - Wednesday. We do not ship on Thursdays for Friday delivery, due to the possible event of a package being delayed over the weekend. A shipping date will be scheduled after the full payment has cleared. Payment is accepted by money orders and Paypal. Should the buyer use paypal, all fees are to be paid for by the buyer. Animals are reserved with a 25% NON-REFUNDABLE downpayment. Payment plans are offered on an agreed upon basis, with total payment required on animals at the end of agreed upon timeframe (Usually 30 days). If payment is not completed in full at the end of the payment period, animal is subject being re-listed without the initial deposit being refunded. We offer a two day health guarantee on all animals; if your animal falls ill within that period, It needs to be returned in order for us to either replace it if we have a similarly priced animal, or offer a credit for the amount paid for a future purchase. Buyer is responsible for all shipping costs. This health guarantee does not include external injuries or those that are due to keeper error. The buyer must be available to accept the package at the time of delivery and contact us via e-mail or phone to let us know the package was received, or this health guarantee is null and void, as leaving animals outside in the weather can be harmful. We reserve the right to refuse sale. No animals are held, reserved, or promised unless payment is made. If you send payment, it is assumed that you have read and agreed to these terms.MISSION: To provide healthy, captive-bred reptiles to fellow herpetoculturists. Our Contribution to Wildlife:
It is all too often that we hear fellow wildlife enthusiasts, activists and breeders talking about how important it is to save Rainforests. Not only are these amazing places home to some of the very reptiles we love, but they are also vital carbon sinks and oxygen sources. Because I often find myself preaching about how important these precious global ecosystems are, I am very excited to announce that 5% of every sale here at Sundown Reptiles will be going directly to conservation projects around the world. Fundacion Jocotoco and the Rainforest Trust are organizations that purchase land in threatened and important tropical ecosystems in order to conserve and protect the forest and inhabitants within. While this is not a gigantic monetary contribution at the moment, my hope is that over time, Sundown Reptiles and future clients will make an impact together by helping conserve these important places we call Rainforests.