Our Story
Berkshire Pet Pals, LLC is a professional pet care service provider located in the Gateway to the Berkshires, Lee, Massachusetts.
We provide PROFESSIONAL pet care services with a PERSONAL touch. Some of our services include: pet sitting, dog walking, overnight visits, private boarding and third party visits (to hotels/motels/resorts/camp sites, etc.). We service the tri-town area (Lee, Lenox, Stockbridge) and the immediate vicinity.
We are fully insured, bonded, licensed, certified and have been background checked/verified via CORI in the state of Massachusetts on an annual basis. We will gladly provide references upon request.
Our website: www.BerkshirePetPals.com provides all of the details of our business including our policies & procedures, rates and services, our forms and will soon feature our customer portal for online scheduling, etc. Please note that we do not offer discounts, as we feel that our rates are fair and reasonable for the quality of service that we provide.
Due to the volume of emails and calls that we get on a daily basis, we ask that our clients use our designated email address: [email protected] for any correspondence. Text messages are the quickest and easiest way to reach us. All phone calls are directed to JC at: 413-243-3040. E-mails that are sent to our old address ([email protected]) may get lost in the shuffle, as there are literally hundreds of spam/junk mails daily.
We spend a lot of time on the road when we don't have boarders, so if you have an important or urgent matter, please text or call our cell phones. We will always respond promptly.
ALL of our services are done BY APPOINTMENT ONLY. We do not accept walk-ins or provide same day service for new clients.
Extended hours may be available with prior approval and advance notice.
Our regular business hours: 8:30am-5:30pm weekdays and 10:00am-4:00pm on weekends and holidays. Extended hours may be available with prior approval only. An additional fee may apply.