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Online Vet Australia Affordable veterinary consultations 24/7 via phone or video. Wherever you are, whenever you need us!
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✨OnlineVet will be taking a short break over the Christmas and New Year period✨💙We wish you and your human and animal fa...
25/12/2022

✨OnlineVet will be taking a short break over the Christmas and New Year period✨

💙We wish you and your human and animal families a very safe and happy holidays! We will be back in mid January 💙

🎄Merry Christmas!!🎄

Sorry folks! We are having some technical issues with our website. We are working hard to get it up and running ASAP!
07/12/2022

Sorry folks! We are having some technical issues with our website. We are working hard to get it up and running ASAP!

⭐️HAPPY VET NURSE DAY!!⭐️♥️ Today and every day our nurses and technicians work their butts off for our pets, across all...
13/10/2022

⭐️HAPPY VET NURSE DAY!!⭐️

♥️ Today and every day our nurses and technicians work their butts off for our pets, across all facets of our profession

♥️ Nurses are the backbone of the clinic, and we literally couldn’t do our jobs without them

♥️ Please take the opportunity to thank your veterinary nurse today, and whenever you see them!

Please please please just be kind 🙏💜💜💜
19/07/2022

Please please please just be kind 🙏💜💜💜

Meadows Veterinary Centre says, "we can't always help everyone, all the time".

💜 Happy World Veterinary Day! 💜
30/04/2022

💜 Happy World Veterinary Day! 💜

💜 Wishing everyone a safe and Happy Yeaster from all of us at OnlineVet.👍🏻 We are available right across the Easter brea...
15/04/2022

💜 Wishing everyone a safe and Happy Yeaster from all of us at OnlineVet.

👍🏻 We are available right across the Easter break. 👍🏻

‼️ Remember to keep the chocolate and hot cross buns away from the doggos and kitties!

~ OnlineVet - Wherever You Are, Whenever You Need Us! ~


✨ On International Women’s Day (and every day!) we celebrate all the wonderful, strong, amazing and inspiring female Vet...
08/03/2022

✨ On International Women’s Day (and every day!) we celebrate all the wonderful, strong, amazing and inspiring female Veterinarians, Students, Nurses, Techs & Animal Attendants that make up our noble profession! ✨

Stay awesome ladies! 👏🙌🏻

21/02/2022

🧡🧠🐕 The best anatomy puzzles! So good, that I use them in my consult room to show clients cardiac and general canine anatomy. Check out for their full range of awesomeness! 👌🏻🤩

OnlineVet is taking a short break while Dr Claire has a weekend getaway with her family 💕We will be back to our normal s...
18/02/2022

OnlineVet is taking a short break while Dr Claire has a weekend getaway with her family 💕
We will be back to our normal services on Tuesday evening 😁
~ OnlineVet: Wherever you are, whenever you need us! ~

.‼️Warning: Surgical images‼️When your vet encourages you to desex your female dog or cat, THIS is why!!! 💯This is a ute...
22/01/2022

.
‼️Warning: Surgical images‼️
When your vet encourages you to desex your female dog or cat, THIS is why!!! 💯
This is a uterus from a cat during surgery. It is FULL of pus. 320mls of pus to be exact (second photo) 🤮
This uterus weighed 870g. After surgery, this poor little cat weighed only 3.5kg. (She was 4.5kg prior to surgery) 😳
This infection, called pyometra, is very common in female dogs and cats who have not been desexed, and is so severe that it can easily be fatal. Without life saving surgery, this very sick kitty would have died 😞
PLEASE desex your pets. We don’t say it for fun 🙏
@ Adelaide, South Australia

🌟OnlineVet is your leading provider of veterinary telehealth advice for your pet! 🌟We have fully qualified and highly ex...
04/01/2022

🌟OnlineVet is your leading provider of veterinary telehealth advice for your pet!

🌟We have fully qualified and highly experienced Australian vets available 24/7 every day of the year to help you and your hairy, furry, wooly, scaly or feathered family member!

🌟With affordable consultations by telephone or video chat, we can give you up-to-date and expert advice about your pet’s current condition, preventative health, nutrition, behaviour, and more!

🌟Simply head to our website to find out more and to book a consultation.

~ OnlineVet - Wherever you are, whenever you need us! ~

Veterinary professionals receive unacceptable levels of abuse, which is often perpetuated by the media.The real truth is...
29/12/2021

Veterinary professionals receive unacceptable levels of abuse, which is often perpetuated by the media.
The real truth is very rarely what the pet owner claims, or what the media reports.

Yes, veterinary practices are a business. We do need to make a profit in order to continue to purchase and pay for the equipment and medications that allows us to do our jobs in diagnosing and treating pets. We are also human beings that need to pay for a roof over our heads, send our children to school, and put food on the table.

Please be kind to your vet 🙏

In response to a recent article that aired on A Current Affair last week, we have issued the following statement.

As a veterinary industry, we will stick together.


https://www.nomv.org/

🎄🐾🎄~ OnlineVet wishes all the pet parents out there a very safe and merry Christmas! ~ 🎄🐾🎄Don’t forget, we are available...
24/12/2021

🎄🐾🎄~ OnlineVet wishes all the pet parents out there a very safe and merry Christmas! ~ 🎄🐾🎄

Don’t forget, we are available over the holidays if you should need us 💖

✨Stay safe!!✨


🐾 ✅ OnlineVet is available for video or phone consultations every day throughout the Christmas and New Year period 👌🏻Hop...
23/12/2021

🐾 ✅ OnlineVet is available for video or phone consultations every day throughout the Christmas and New Year period 👌🏻

Hopefully your pet won’t require our services, but if they do, rest assured we will be here to help 🙌🏻

~ OnlineVet: Wherever you are, whenever you need us! ~


🎄HOLIDAY HAZARDS PART 2🎄⚠️Hopefully all the fur kids are keeping themselves out of trouble so far! ⚠️To help keep them s...
22/12/2021

🎄HOLIDAY HAZARDS PART 2🎄

⚠️Hopefully all the fur kids are keeping themselves out of trouble so far!

⚠️To help keep them safe, make sure you are aware of the potential hazards that are common during the Christmas period.

👌🏻Remember, OnlineVet is available throughout the Christmas holidays should you need advice! 👍🏻

~ Wherever you are, whenever you need us! ~

19/12/2021
🎄HOLIDAY HAZARDS PART 1🎄⚠️Sometimes our pets like to get themselves into all sorts of trouble! At Christmas time, they w...
19/12/2021

🎄HOLIDAY HAZARDS PART 1🎄

⚠️Sometimes our pets like to get themselves into all sorts of trouble!
At Christmas time, they want to have a little fun too!

⚠️Make sure you keep your pets safe this Christmas by being aware of the common hazards of the season

👌🏻OnlineVet is available throughout the Christmas period is you need advice! 👍🏻

~ Wherever you are, whenever you need us! ~

🥵🔥☀️It’s going to be hot hot hot in Adelaide tomorrow ☀️🔥🥵 Wherever you are in Australia, we are going to be in for a sc...
16/12/2021

🥵🔥☀️It’s going to be hot hot hot in Adelaide tomorrow ☀️🔥🥵

Wherever you are in Australia, we are going to be in for a scorching summer!

Make sure to keep pets, livestock, and wildlife cool and hydrated this summer with plenty of fresh, clean water available, and lots of shade ☀️

If your animals are able to be housed inside on hot days, make sure they have adequate airflow and plenty of water; if they must be outside, make sure they have shade 🌳

Providing shallow water bowls for wildlife is also important 🦘🐨

Stay cool!! 🧊❄️

☀️

⭐️🐾⭐️🐾⭐️Veterinary Services: The Real Story (Part IV) Last week we asked you to let us know if there were some topics on...
27/10/2021

⭐️🐾⭐️🐾⭐️
Veterinary Services: The Real Story (Part IV)

Last week we asked you to let us know if there were some topics on which you would like further information. We received lots of messages via Facebook and email, so here are some answers!

✅ Firstly, regarding the difference between Specialists and General Practice veterinarians.
In Part I, we talked a little bit about the extra training required to become a Specialist. Rebekah has also given a nice overview.

To explain a bit further, a Specialist has completed extensive additional training beyond their initial 6 year veterinary degree. Following their degree, they must complete an internship in the area in which they wish to specialise. This internship can only be offered in large hospitals, often universities, as the intern must themselves be under the supervision and mentorship of someone who had already qualified as a Specialist. This means that interns invariably must relocate to capital cities. The internship lasts for a minimum of 12 months, but may be longer depending on how quickly the intern is able to meet all the requirements. During this time they are usually expected to work full time hours, as well as be on call for questions and emergencies related to their area of interest.

Following completion of their internship, they must then complete two to three years as a resident, often in the same facility. During this time, they gain additional learning and responsibility, and must research and publish at least one peer reviewed scientific paper. They must also pass a series of intensive examinations throughout their residency. Many do not pass these exams on their first attempt, and must continue in their residency until they do so.

The financial costs and sacrifices involved in becoming a Specialist are huge.

After 9 to 11 years of training, if they’re very lucky, the resident will be granted Specialist status. This means they are now allowed to use the protected title of ‘Specialist’. Not all vets who have a special interest in a certain area have completed this additional training, and unless they have done so, it is not legal for them to be referred to as a ‘Specialist’.

Just like in human medicine, veterinary Specialists exist in many many avenues of the profession, including medicine, surgery, cardiology, behaviour, dentistry, ophthalmology, dermatology, oncology, emergency & critical care, equine, pigs, cattle, exotics and others.

Most Specialists work out of university and other large hospitals. A referral from a general practitioner is required in order to have an appointment with them.

In contrast, a general practice vet has completed the 6 year Doctor of Veterinary Medicine or Bachelor of Veterinary Science degree (or similar). They work in clinics that may see only small animals such as dogs, cats, and exotics (rabbits, reptiles, birds etc), or mixed practices that see farm animals and horses as well as dogs and cats. Some general practice vets see only horses.

General practice vets may or may not have completed additional study that gives them extra knowledge and qualifications. This might include ‘memberships’, which involves studying a specific area of interest for as long as it takes for the vet to feel confident that they may pass a series of intensive exams on the subject. Studying for memberships generally takes 1-3 years.

Your GP vet has the ability to diagnose and treat the majority of illnesses and injuries, but more complex cases may be referred to a Specialist.

✅ Secondly, what is covered in the cost of a consultation? The answer to this differs a little with each practice, as it is entirely up to each business to decide what is included. However, in most cases a ‘standard consultation’ includes a discussion regarding your pet’s problem, or if it is a vaccination visit with no concerns, then any other discussion you may wish to have, for example, questions regarding diet, training, preventative health etc. The consultation will include the time and expertise to perform a thorough physical exam on your pet. It may seem as if we are simply saying hello and giving them a pat, but while we do this, we are actively looking for any abnormalities, assessing gait and looking for any evidence of lameness, assessing breathing rate and effort, body condition, coat condition and nail length, as well as identifying any possible neurological abnormalities. When we give them a pat, we are feeling for any lumps and bumps, assessing hair and skin quality, looking for external parasites, assessing lymph nodes, some neurological functions, and identifying any painful areas.

When we listen with a stethoscope (and please don’t talk to us while we do this!) we are assessing the heart rate, sounds, rhythm and whether there are any heart murmurs. The character of all of these sounds, and not just the heart rate, is what gives us information about how well the heart might be functioning. We will also feel for the femoral pulse in the groin and assess its rate and quality in comparison to the heart.

We will listen to the lungs on both side of the chest, and sometimes we may also listen to the trachea under the neck, and to the abdomen as well.

We will check your pet’s gums to ensure they are a healthy colour and that they have sufficient moisture and blood flow. This gives us information about circulation, oxygenation, and hydration. We will also have a look at their teeth and advise you if they are in need of dental care.

We will check their ears and their eyes for abnormalities and we will have a feel of their belly. When we do this, we are feeling for pain, discomfort, fluid, bladder size, location of abdominal organs, and the size and shape of organs.

We might also perform a musculoskeletal assessment on one or more legs, which involves feeling the whole limb and testing all the joints for evidence of heat, swellings, wounds, clunks or crunches, pain, or decreased range of motion in the joints.

Finally, we will have a look at their v***a or p***s to ensure their are no abnormalities present.

This entire examination may take only 5 minutes, but the training required to gain the knowledge to make that 5 minutes meaningful is 6 years!

In addition to the discussion and the physical examination, your vet will then advise you of the exam findings, and in light of the information you have given them (the clinical ‘history’), they will make an assessment of your pet’s condition and advise you of the next steps.

If they give any medication in the consultation, this will be charged in addition to the consult, and of course any diagnostics such as blood tests or X-rays will also be in addition to the consult fee.

In some clinics, the consult fee will also include extras that the owner may request, such as clipping nails or expressing a**l glands. In other clinics, these may be charged additionally.

So in summary, your consultation fee is paying for the vet’s time and expertise, their ability to not only have a discussion and perform a physical exam, but to filter important information from less important info, and interpret their physical exam findings. It is paying for their knowledge and ability to combine the history and their findings, arrive at a possible diagnosis and formulate a treatment plan. In addition, every consultation requires a full written record of all discussions had, the physical exam, the treatment plan offered and chosen, any medications given, and any diagnostics performed. Of course, this also takes time to write.

So while it may seem as if you’ve paid between $50 and $100 for ‘only 5 minutes and the vet didn’t even do anything’, rest assured, they have!

‼️Please continue to send us your requests for topics for us to cover. We love being able to share our behind the scenes information, and we hope it is leading to a better understanding and appreciation of our profession ❤️

🐾‼️🐾‼️Veterinary Services: The REAL Story  (Part III)While the reactions to the ABC article have died down, and many may...
15/10/2021

🐾‼️🐾‼️
Veterinary Services: The REAL Story (Part III)

While the reactions to the ABC article have died down, and many may even have forgotten its content, we promised to bring you Part III of this behind the scenes look at veterinary services, so: here it is!

In Part II we discussed why the costs of emergency services and general practices differ. Today, we will share the true cost of the most common procedure we perform: desexing a female dog.

The reality is, that veterinary clinics heavily discount the price of desexing as a public service. If we were to charge what we really *should* be charging for this procedure, no one would ever desex their pets! Desexing is of course about population control, but it also carries multiple health benefits, and from a medical point of view, it is definitely recommended for all dogs and cats.

Despite how we frequently we perform them, a spey procedure (desexing of a female animal) is a highly invasive and technically difficult surgery, that carries significant risk. The fact that very very few of these surgeries result in complications is testament to the training and skill of your veterinarian.

A spey involves using a scalpel blade to make an incision in the belly through the skin, muscle layers, and body wall to enter the abdomen. The uterus must then be located, which isn’t always easy as it is often hiding amongst the intestines and other organs! The canine and feline uterus has two ‘horns’, that is, it is shaped like a long Y, with ovaries at the ends of the horns, attached to the kidneys. The blood supply to the ovaries is substantial, and in order to remove the uterus and ovaries together, this blood supply must be clamped and tied off with supreme accuracy.

Once the ovaries are located, gentle traction must be applied in order to break their connection to the kidneys. This must be done very very carefully so that only the ligament in this connection is broken, and not the large blood vessels. If these large fragile vessels are torn, the abdomen will very quickly fill with blood, and the patient is at risk of rapid death.

When this connection is broken, the vessels are then clamped, and suture material is used to tie the vessels closed. These knots must be perfect, as the blood pressure in these vessels combined with excessive activity post operatively, can cause the knots to slip off, and these vessels to bleed into the abdomen. When we are happy with our ties, we cut through the tissues and hope that our knots are secure and that when we release the vessels, they don’t disappear into the abdomen and begin to bleed. Even for very experienced vets, this is the most nerve wracking and dangerous part of this procedure.

When both of the ovaries have been disconnected from their tissues in the body, a similar process of clamping and tying is repeated near the cervix. In this region, the uterus resembles a tube of tissue, and depending on the size of the dog may be anything from approximately 5mm to a couple of centimetres in diameter. Either side of this tube are very large vessels, themselves several millimetres wide, that must be successfully tied off, often with separate and additional ties. The uterus is then cut above these ties, and the whole organ is removed from the body. Your dog has just had a hysterectomy! In humans, this would lay them up in hospital for days and days!

Once the uterus has been removed, we then suture the body wall closed, then the muscle layer, then the skin. It is again vital that our suturing and our knots are perfect. If they come undone, our patient’s organs can literally fall out of their body.

Throughout this procedure, which may take anywhere from 20 minutes in a tiny dog to a couple of hours in a big, old, fat dog, there will be a highly skilled nurse monitoring the anaesthetic and checking and recording vital signs the entire time. The patient will be receiving constant intravenous fluids, pain relief, anaesthetic gas, and oxygen. They will usually have multiparameter monitoring connected, including body temperature, blood pressure, blood oxygenation and carbon dioxide, heart rate, respiratory rate, and ECG. They will be lying on a heated surgical table, in a clean operating theatre, and the vet and nurse will be wearing scrub caps and masks, with the vet also wearing sterile surgical gloves and often a sterile surgical gown as well.

When the procedure is finished, the patient will be placed in a warm heated cage with a nurse monitoring their recovery and ensuring their pain is well controlled. During recovery, they will receive a different kind of pain relief, adding to the one they had previously. When they are awake and ready to get up, they will be taken outside for a wee walk, and offered a small amount to drink, and maybe a small snack. They will be discharged in the afternoon with pain relief to go home with for several days, and during the discharge appointment, the surgical nurse will discuss all the ins and outs of post operative care with the doggo’s owner.

Of course, our clients only see the clipped belly and a neat incision. But as you can see, what goes on in that belly to get to that point is actually a really big deal!

In terms of difficulty and the potential for complications, a spey is actually one of the more difficult surgeries that general practice vets perform.

So: let’s take a look at the costs involved. Most desexings are billed as one or two items, with an item by item breakdown not included. Let’s think about the costs that actually go into a spey.

A typical spey for a 20kg dog involves:

- Hospital fee for the day (cage cleaning, washing blankets, food, water, nurse time, overheads of cost of cages, overheads of building eg electricity, rent, rates etc)
- Pre medications - usually two different drugs (cost of drugs, syringes, needles, vet and nurse time)
- Anaesthetic injections, anaesthetic gas, IV catheter, breathing tube, anaesthetic machine use for the procedure, nurse and vet time
- IV fluids and drip line, IV pump use, nurse and vet time
- Monitoring equipment (use of machine, nurse time)
- Sterile surgical kit (cost to purchase, cost to clean and sterilise after every procedure, cost to buy disposable drapes or launder cotton drapes, nurse time)
- Cost of consumable items such as swabs, suture material, scalpel blades, syringes, needles, tape, surgical prep solutions, gloves, masks
- Maintenance and purchase costs of clippers, surgical table, heating apparatus, surgical light, theatre suite
- Vet surgical time
- Nurse time during procedure and recovery
- Additional medications post op (cost of medications, needles, syringes, vet and nurse time)
- Nurse time when discharging patient
- Next day follow up phone call (nurse time)
- 3-4 day post op check at no charge to client (nurse or vet time)
- 10-12 day suture removal at no cost to client (nurse or vet time)

With all that goes into a spey, how much do you think this procedure might actually cost the clinic?

If this was a similar surgery, say, an exploratory laparotomy, we would bill it out as line items. An exploratory laparotomy is similar to a spey in that we open the abdomen, and have a look around - we might remove an object from the intestines or stomach, take a biopsy of an organ, or remove a tumour. The equipment, medications, monitoring, and nurse attention are all very similar. A procedure such as this would likely result in the animal remaining in hospital for 24 hours or so, and this of course would add to the bill.

Now, using average fees to the client, let’s break down that spey procedure as we would for an exploratory laparotomy:

- Hospital Day Fee $60
- IV catheter & Intravenous Fluids $150
- Premedications $55
- Anaesthesia Induction $40
- Anaesthesia maintenance $280
- Anaesthesia nurse monitoring $50
- Surgical time per 10 minutes x4. $300
- Theatre fee $50
- Consumables $45
- Post op pain relief $45
- Elizabethan collar $25
- Nurse discharge appointment $0
- Post op check $0
- Suture removal $0
————> Total fee: $1100

Most clinics charge their clients *less than half* of this for a medium sized dog spey.

So how much does this procedure cost the clinic? Well, most clinics break even with desexings. For some, the procedure actually costs the clinic more than the client pays.

It must be said that ‘low-cost, high volume’ clinics cannot afford to provide the same level of care as that of the average general practice, so for them, the cost to the clinic of performing the spey, and therefore the cost to the client, is less.

So, as we can see, even though it is routine, a spey is by no means an easy or cheap surgery, and veterinary clinics make very little profit, if any, from desexing our furry friends.

We hope you’ve learned something from our behind the scenes series, now, over to you! For Part IV, we would like YOU to choose the topic! Simply comment below to tell us what you would like to know about vets and veterinary services, and next week we will discuss some of your questions!

Veterinary Services: The REAL Story  (Part II)This is the second part of our response to the ABC article that was publis...
29/09/2021

Veterinary Services: The REAL Story (Part II)

This is the second part of our response to the ABC article that was published last week. In Part I we talked about the reasons behind the cost discrepancies seen for similar procedures. In Part II, we will discuss why emergency and after hours centres are more expensive than your general practice or family vet.

The article claimed that ‘overcharging in after hours centres was common practice’. This is a gross misrepresentation and hugely oversimplifies and devalues the amazing service that these centres provide.

Firstly, let’s clarify the distinction between an ‘after hours’ clinic and an ‘emergency centre’ Many general practice clinics provide an after hours service. This means that when they close, a single veterinarian remains on-call for emergencies. This vet has nearly always worked a full day, and is now trying to have a restful night and hoping that the ‘after-hours phone’ doesn’t ring too much. If there is a genuine emergency, the vet will drive into the clinic to provide care for the animal, usually without assistance. These clinics are general practices, and as such, their equipment and facilities vary widely. Usually, the aim is to relieve the animal’s immediate concern, with the plan to keep them comfortable through the night in order to have diagnostics and more through investigations and treatments performed the following day when more staff are available. As the vet is usually on their own, their ability to perform many diagnostics and procedures is limited. If the animal needs emergency surgery, there is usually (but not always) a nurse available to be called in to assist.

In some busy practices, the vet may be called from their bed several times overnight, only to have to work again the next day. Ideally, there would be enough vets employed in order to allow the on call vet to have a day off the next day, but unfortunately one of the current problems facing the profession is a lack of vets.

It therefore stands to reason, that an after hours consultation in these situations costs more than one during the day. Usually, it is only the consult fee that is higher than during the day, and the price of medications, tests etc remain unchanged.

Depending on the clinic, the vet will likely receive about $50 to be on-call overnight, and possibly half of each consultation fee. I can assure you, that for the sake of around $150, the vet would much rather stay in bed, but we attend, because we care. It’s what we do.

An Emergency Centre, on the other hand, is a
completely different entity. If the after hours service can be likened to the local doctor’s human general practice, then the emergency centre is the city hospital. These facilities are fully staffed 24 hours a day, 365 days of the year. Depending on the size of the centre, there are often from three to ten nurses at any one time, with one to several vets working around the clock. Shifts are usually 12 hours, and there is no time for sleeping overnight! These centres see animals at all hours, for all manner of concerns, from coughing to dog fights, to car accidents, broken legs, snake bites, stomach upsets, and everything in between. The staff are highly trained to recognise and treat emergencies quickly and efficiently. The equipment is advanced and expensive, and often well beyond that present in general practices. Sometimes, wait times are long, as there may be multiple animals waiting to be seen, and they are attended to on the basis of urgency. Those that are less sick, unfortunately, will need to wait longer.

Behind the scenes in the hospital, multiple animals, anywhere from ten (on a quiet day!) to fifty or more are receiving treatment in comfortable beds in runs or cages. Most will be receiving constant intravenous fluids, pain relief and other medications, and repeated tests around the clock, often as frequently as every 2 to 4 hours. Each patient will receive a full physical exam by a vet at least once every 12 hours, and all vitals will be taken and recorded usually every 4 hours. Dogs will be taken for a week walk every 4 hours, their beds will be changed and fluffed, their food and water will be refreshed, and they will get a little cuddle and a quiet word from their dedicated nurses as often as possible. Cats will have litter trays changed, hidey holes provided, and fresh food and water at all times.

Each animal has a complete chart, just like in a human hospital, that lists all of their medication, tests, and treatment information, as well as areas to record their vital signs, urine and faecal output, food and water intake, and the results of any tests performed. Their owner’s contact details are front and centre and it is usually the policy that owners are contacted every 12 hours where possible.

As well as all of these hospital patients, the vet is responsible for the patients arriving at the clinic who need help. They must speak with the owners, examine, diagnose, treat, plan, and write long and detailed medical notes for every animal in hospital and every animal that comes to see them during their shift.

So. Let’s now take the example in the article, where the interviewed vet states that ‘they haven’t actually treated the dog with anything and they come to you having spent all their money’, referring to a dog with vomiting and diarrhoea who’s treatment had reportedly cost $1200. It is very likely this dog will have received the following:

* A full consultation with a highly trained emergency veterinarian. This consult will not be the 15-20 minutes of general practice; it will be as long as is required.
* A full physical examination by the ER vet
* A full explanation of the vet’s findings, and a suggested diagnostic and treatment plan in order to gain as much information as possible so as to treat the patient in the most effective way
* The vet will also offer less expensive options, but it is our job to recommend the gold standard treatment that we know is best for the animal. However, we understand that people must work within a budget, and depending on the case, we are usually more than happy to pursue a less expensive path if it will still be of benefit to the pet
* Diagnostics are likely to include a full blood panel including assessing organ function, blood cell parameters and electrolyte balance, as well as checking for specific conditions that could cause these symptoms. It is very very unlikely that any faecal tests will be performed as they are very rarely useful except in specific cases. An abdominal ultrasound, X-rays and/or urine tests may be recommended. All of these tests and procedures will be performed and interpreted by the ER vet themselves
* The animal will be admitted to hospital and will receive the thorough around the clock care as described above including a bed, a chart, a nurse, medications, IV fluids, and tender loving care
* Treatment for this dog (depending on the individual case and results of diagnostics), is likely to include intravenous fluids, anti nausea medications, and pain relief. Depending on the underlying cause, there is usually no specific treatment for vomiting or diarrhoea!
* After 12-24 hours in hospital, it is likely that the dog will be feeling much better, and if they are eating and no longer vomiting, they may even be discharged home.

All of this expert care and treatment may well cost around $1200, especially after hours. Similar medications and tests may be able to be provided in a general practice clinic, but the 24hour monitoring, the expertise, the ability to provide any thing at any time is simply not available.

So the assertion that emergency centres spend all of the client’s money without treating the dog is simply not true.

Now about that faecal test to diagnose food poisoning? This is not a thing! Bacteria are present in every sample of faeces from every animal, all the time. Finding bacteria in faeces does not mean anything is wrong! If we are concerned about an intestinal bacterial issue, we can send a sample to the laboratory for testing, but this is a far more thorough and complex process than ‘getting a re**al smear’. ‘Food poisoning’ can certainly not be diagnosed in the clinic from a faecal sample.

In Part III, we will have a look at the breakdown costs of a common desexing procedure, and discover where your money is actually going!

Stay tuned, and be kind to your vet! 💕

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