Cancellation/Rescheduling/NO SHOW Policy
Effective January 29/22
The time has come to implement a better business solution for last minute cancellations and rescheduling requests. While I understand that things pop up at the last minute, this is a big part of my livelihood and these spots could have easily been filled by others as I’m booked solid for 5 to 6 weeks. That said, it’s not always easy
to scramble and fill that spot at the last moment and this takes time away from working with other dogs and of course, my family time. Therefore, moving forward, in order to get on my schedule a non-refundable booking fee will be required up front by etransfer to confirm your spot(s). The amount will be half of your first lesson fee (based on location, so it could be between $45 - $60). This fee will carry forward to your last lesson and be deducted from that lesson. Additionally, if you fail to complete the lessons as planned, the booking fee will not be returned. I appreciate as always, the incredible support from my clients, family and friends!