Service Dog Express

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Service Dog Express Service Dogs for those with Post Traumatic Stress Disorder (PTSD) and/or other disabilities. As our business grew, we expanded to include civilians.

Service Dog Express was founded to provide the training of Service Dogs for wounded warriors/veterans with Post Traumatic Stress Disorder (PTSD), Traumatic Brain Injury (TBI) and civilians with psychiatric disabilities such as PTSD, anxiety, depression, manic depression, etc. We also train Service Dogs clients with epilepsy, diabetes, hearing, mobility impairments, and medical alert needs. We beli

eve that the animal-human bond is an absolutely indisputable part of emotional, mental, spiritual, and physical healing. We seek to make this healing available to everyone, regardless of financial or other challenges that might discourage them from seeking this invaluable resource. Service Dog Express also prides itself on the fact that we work solely with professionally-assessed rescue dogs living in shelters or foster homes, thus reducing the euthanization rates that exist. However, if a client truly insists on getting a dog from a breeder or has a bond with their own dog, we are always happy to oblige their requests. Service Dog Express began in San Antonio, which is considered “Military City, USA”, where there are many wounded warriors/veterans that Service Dog Express knew could greatly benefit from the assistance of a properly trained Service Dog. In accordance with recent Americans with Disabilities Act guidelines, we offer self-training assistance to clients who are not located near a trainer and choose to train their own dog. Many Service Dog organizations that exist throughout the country offer excellent quality dogs, but they are far from San Antonio and end up costing the clients waiting periods of up to 2 years and thousands of dollars for the Service Dogs and travel. These organizations have well-trained Service Dogs, but they have been trained independent of the handler, thus lessening the bond that Service Dog Express believes is integral in the development of a cohesive, well-functioning client/dog pair. All clients of Service Dog Express are trained by one of our many trainers in personalized sessions with the dog to ensure that the learning experience strengthens the bond between the client and their dog. To paraphrase: Service Dog Express is different in that we prefer to work with the client who either: 1) already has a dog with whom they have an established bond or 2) we have assisted in choosing a dog from a local shelter, rescue group, or breeder, or 3) chooses from our 'Available Assessed Dogs' located at www.servicedogexpress.com. This greatly decreases the cost to the client and training can begin quickly. We generally have no waiting list periods. We are happy to consult on whether the client's dog has potential to be a Service Dog. The dog must be already in the client's possession before training begins. Service Dog Express has 15+ trainers who are highly experienced in assessing dogs for temperament and trainability to ensure a successful outcome. At Service Dog Express, we first meet with the client and the dog at their home (if applicable). We assess the client’s specific needs. Then, training begins soon thereafter. Training is given at a very reasonable hourly rate. We do in-home training at first so that the dog and client are first introduced to the trainer in their comfort zone. Then, training is taken out into the public arena so that the client and Service Dog learn to adjust to many different public settings. The goal is to reduce client stress and help them reintegrate into society to become fully functioning, productive people with purpose and confidence. All Service Dogs and clients are trained to pass the Public Access Test as dictated by Assistance Dogs International (ADI). Once these basic commands are perfected, we train the Service Dogs to address specific needs of the client. For example, many wounded warriors or civilians with PTSD suffer from night terrors. We work with the Service Dogs so that they immediately sense when the client is having a night terror and the Service Dog can alert the client to be quickly awakened and reoriented to current space and time. Dogs are taught to sense when clients are experiencing panic in or out of the home, and they alert the client to this change in mood. The dogs do this by physically providing a “shield” (COVER) either in front of or behind the client to make them feel protected through training. The dogs also nudge their clients or alert them in other tactile ways so that the client uses the dog as a comforting presence, stroking the dog or talking to the dog gently. Our mobility service dogs are trained to work with wheelchair-bound clients, those with instability while walking, etc. Our diabetes detection dogs are trained to alert clients to changes in sugar levels and alert, and our epilepsy detection dogs are trained to either alert to oncoming seizures, protect clients during a seizure, and alert others when a seizure occurs. Updated vaccination records are a must for the dog, as is monthly heartworm and flea/tick prevention. The future Service Dog must have a veterinarian that they have or will work with regularly should the need come up. It is of utmost importance that the client understands the necessity of working with the dog between training sessions. Clients are expected to train daily with their dogs by following the homework given by the trainer at each session. Service Dog Express also does many educational programs for public and private schools, local Girl/Boy Scout groups, and any other organizations that are interested in learning more about Service Dogs. We provide answers to any questions clients might have regarding access rights, Service Dogs in the workplace, in apartments, and in places of business. Clients are also guided through the process of getting the proper vests and harnesses for their dog, and how to respond to questions or requests from people in the public who are interested in their Service Dog. Our CEO completed four years of graduate study to receive her MS at Bergin University for Canine Studies, the only ADI-accredited Service Dog training university in the United States offering graduate degrees. She also attended additional training at East Coast Assistance Dogs in Dobbs Ferry, N.Y., also ADI-accredited. Service Dog Express has received many awards for Service in the community and congratulatory letters from State Senators and Congressmen for their work. (C) 2022 Service Dog Express

This is fascinating.  Have any of you found specific training devices that your Service Dogs are able to activate for he...
10/09/2022

This is fascinating. Have any of you found specific training devices that your Service Dogs are able to activate for help? If so, please recommend what you have found that works reliably. 911 buttons on phones, other assistive technology - and hopefully, not too expensive. There are many ways that Medical Alert Service Dogs can help us, but especially for Deaf clients, Epilepsy clients, Diabetic clients, Parkinson's clients, etc., having a 911 "touch" phone, alert button, etc. could make a huge difference. PLEASE recommend! Thank you!

Thanks to newly developed technology, your dog can now dial 911 to get help with a medical emergency.

An excellent article on resource guarding.  If you have dealt with this, please feel free to mention what training metho...
06/08/2022

An excellent article on resource guarding. If you have dealt with this, please feel free to mention what training methods have worked for you. With a lot of SDE clients' Service Dogs "retiring", bringing in a new dog to raise as your new Service Dog can be a beautiful but sometimes, confusing process. We are going to be posting more behavioral articles about this situation because of the volume of clients who are facing this issue.

Resource guarding doesn't mean he's going to be a bad dog! Resource-guarding in dogs is a natural behavior - and, happily, one we can modify.

A very interesting article on words that actually help our dogs understand us more - thus understanding themselves.
10/07/2022

A very interesting article on words that actually help our dogs understand us more - thus understanding themselves.

Do dogs like when you talk to them? Using this "Mr. Rogers" hack to talk to your dog will help make them happier and calmer. Learn more.

Service Dog Express will soon be celebrating their 10 year anniversary - and we are SO incredibly proud of all the handl...
04/06/2022

Service Dog Express will soon be celebrating their 10 year anniversary - and we are SO incredibly proud of all the handlers, their Service Dogs, and our wonderful trainers! However, as previously mentioned in a post, it also means Service Dogs that were trained at the beginning will be older, and many of them - God bless them - will be passing. We have quite a few to post, and we want to do it with the dignity and honor each of these amazing companions so richly deserve.

In the next few days, if we have missed the opportunity to pay honor to ANY of your Service Dogs who have passed, PLEASE know how important you are and please share your story. SDE has training session summaries saved all the way from the beginning - so for every handler, we still can pull up and read about each and every one of you and your stories. When SDE contractually says you are a client for life, we mean it. You each are beautiful pieces of fabric woven into the humbly magnificent quilt that is Service Dog Express. You are loved.

We first start with Veteran Shane and his Service Dog, "Zeus".
Shane recently called to notify SDE that SD "Zeus" passed away in October at the age of 10. Shane, his "dad", said they worked together until the very end. Shane is ready to begin again with a new Service Dog; bittersweet, but we know that they can reach a level of success just like that between Shane and "Zeus".

Trainers Laurie (CEO) and Pat Bryant remember working with this team like it was yesterday. An absolutely incredible team. They were beautifully honored by then Congressman Pete Gallego in a newspaper article about veterans in Texas, and to bring to attention how much Service Dogs assist them. Shane looked dashing in his
military dress uniform standing next to SD "Zeus" in his dashing vest! The University of Texas saw this article and photo shoot of Shane and SD "Zeus" with Congressman Gallego, and THEY asked to do a story and photo shoot, as well! They were quite a famous team!

Veteran Shane first contacted Service Dog Express in 2013. Shane's SD "Zeus" was an Red-Nosed American Pitbull Terrier with a gorgeous head 'like a pumpkin'! . He was gentle, attentive, and brilliant. Shane suffered from combat-related PTSD and a Traumatic Brain Injury with short-term memory loss, severe sleep disturbances, and balance and coordination issues. Over time, with great dedication and loads of love, "Zeus" would alert to Shane's anxiety by resting his head on Shane's knee, prompting Shane to pet him and focus on him. "Zeus" would also paw at Shane if he was standing as an alert; he would perform "covers" (Shane called it 'covering his six' - or, more often 'Zeus - Watch my ass!)

Shane was so incredibly intense in his desire to train "Zeus" the right way. He would always go above and beyond 'homework'. It was found that, however, "Zeus" seemed to be interpreting this intensity as stress and anxiety - and "Zeus" would become extra protective of Shane; sometimes posturing if other dogs came close. With this knowledge and exposure to other dogs while Shane became calmer, so did "Zeus". Beside having absolutely perfect Public Access skills, "Zeus" did SO much to alleviate Shane's PTSD and TBI problems. And as was 100% clear to see, the way that Shane loved "Zeus" was beyond words. And "Zeus" loved Shane back equally.

Rest in peace, dearest Service Dog "Zeus". We know that you will be watching over your best friend here on earth until his last breath.

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Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00

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