23/08/2024
‼️Notice: Changes to Emergency Services Policy‼️
Dear Clients,
We would like to inform you of recent changes to our emergency services policy. These adjustments are necessary to ensure that our small, dedicated team can continue to provide the highest level of care while maintaining our staff's well-being.
Key Issues We Are Addressing:
- Staff Well-being: Our team consists of professionals who already work a full schedule from Monday to Friday, including some Saturdays. To prevent burnout and ensure the quality of care, we must limit emergency hours.
- Misuse of Emergency Services: We’ve noticed an increasing trend of emergency services being misused for non-emergency situations, which strains our resources and affects our ability to respond to true emergencies.
- Availability of Doctors: Due to our limited staff, there is only one doctor that is available for emergencies. We must prioritize cases that are deemed life-threatening by our veterinary technicians.
New Emergency Hours:
- Weekdays: 6:00 AM - 8:00 AM and 5:00 PM - 10:00 PM
- Weekends: Based on staff availability
⁃ Alternative Animal Hospitals-
Pet Urgent Care
428 W 800 N Orem Utah
(801) 765-1010
Advanced Veterinary Care
1021 E 3300 S Salt Lake City Utah
(801) 942-3951
MedVet
331 W Bearcat Dr Salt Lake City UT
(385) 341-4444
We are committed to serving the Carbon/Emery area to the best of our ability. Our team remains dedicated to managing our clinics' daily operations and answering emergency calls as needed. However, we kindly ask for your understanding and cooperation with these changes to better serve those in critical need.
Thank you for your continued support.🤍
Sincerely,
Emery and Carbon Animal Health