Dubia Roach Depot

17/03/2023

Quick reminder: We're offering customers a 15% discount for feedback on a previous purchase!

Just go to the product page for the Dubia roaches (or other item) you purchased, write a review, and we'll send you a 15% coupon just for providing feedback!

Important: Either sign in to your account before writing your review so we know it came from you, or send us a quick email letting us know you left a review.

And if you have any questions, let us know!

08/03/2023

Hey everyone - we're having a big sale. Here are the details. If you have any questions, please let us know!

03/03/2023

15% discount for current & past customers - check it out!

Hey everyone -

Our social media game is admittedly sparse. We're experts on raising awesome Dubia roaches, not advertising on social media, and the roaches keep us very busy.

In an effort to expand our horizons, we decided to make you an offer. If between now and March 31st you review an item on our website that you purchased in the past, we will give you 15% off your next order, just for providing feedback.

To get the discount, go to the product page for the roaches you want to review, scroll down to the reviews, then leave your review. If you have an account, sign in so we know the review came from you. If you don't have an account, shoot us a quick email letting us know you left a review. Either way you do it, we'll email details about how to claim the 15% discount.

We hope to see you soon, and as always, if you have any questions - either now or in the future - just let us know!

Here's a link to our Dubia roaches to get you started:

https://dubiaroachdepot.com/products/dubia-roaches

11/02/2023

The wait is over! Our large Dubia roaches are back in stock.

1-½ Inch Dubia roaches are commonly fed to large bearded dragons, chameleons and tarantulas, small tegu and monitors, and other insectivores.

17/09/2022

Just a quick note about large size availability: One-inchers are back in stock now, and we will be adding larger sizes (1.25 and 1.5 inchers) as they become available over the next few weeks. Sorry for the delay and thanks for your patience! We unexpectedly ran low on the larger sizes last month, and it's taken some time to rebuild our inventory. If you want a large size and find them out of stock, please check back soon, or enter your email address on the product page to receive an email notification as soon as they're back in stock.

28/08/2022

Hey everyone,

We've made breeding female Dubia roaches available for sale again after a long absence. We've had a ton of requests for them and decided to mark a few "in-stock" and see how it goes.

When they sell out, we will add more as they become available. When they're out of stock, you may enter your email address on the product page to receive an email notification when they become available again.

Get up to 70 days head start on a new colony with existing breeders. Breeding female Dubia roaches are already mature and most will already be gravid.

13/01/2022

Shipping Update:

Flight cancellations have slowed, USPS appears to be reliably accepting live animal shipments again, and delayed packages are finally being delivered.

If you have a delayed package in-transit, know that sometimes tracking is helpful and sometimes it's not, but USPS IS getting these packages delivered now.

We'll be back to our normal shipping schedule in the next day or so, with fingers crossed. It does appear that the flight cancellation situation is resolving.

I will start marking Dubia roaches back in stock shortly. I let many of them go out of stock on the website to help deal with the shipping situation, but as we return to normal between now and Friday 1/14, I will make them available for purchase again.

Andrew

10/01/2022

Shipping Update: Widespread flight cancellations across the country has caused general shipping delays for USPS. We are aware of this and are working to get everyone's order to them as quickly as possible.

Some orders are affected while others are not. Tracking is sometimes helpful and sometimes not. USPS ships mail as flights become available, and we are hopeful that these delays will clear up soon as flight cancellations are diminishing after reaching a peak last week, around Thursday Jan 6 or Friday Jan 7.

Sorry about that! We're doing everything we can and appreciate your patience. Every indication is that it will resolve soon.

12/12/2021

Hey everyone.

This is advance notice of a sale for our facebook followers. Next Saturday we're going to announce a sale where customers with a recurring order are offered a 10% discount on that recurring order. We also plan on raising prices next year starting in January (sorry!!!), and recurring orders can lock in our currently low prices on Dubia roaches.

Details will follow in an email sale announcement Saturday 12/18.

We haven't raised prices in 4 years, and we hate that we have to, but cost realities force our hand.

Hopefully the upcoming sale and our offer to lock in low prices now before January 1 makes the situation better for our loyal customers.

Also - we're long past our COVID woes and plan to stop posting about it in the near future, but to repeat what we've said on facebook for the last six months - please contact us if you have any unresolved order issues over the last year or so. We had some issues a while back relating to COVID, and we would very much like to resolve all of these issues and move forward...hopefully into a world dominated by normality, and not COVID.

23/11/2021

Shop our Thanksgiving week & Black Friday Sale!

Get 10-20% off single or recurring orders all this week through Black Friday, ending on Sunday.

Hurry while supplies last!

https://mailchi.mp/6defbf3d411d/10-20-off-dubia-roaches-at-our-black-friday-sale

Get 10% off our super-healthy Dubia roaches this week through Black Friday weekend. All sizes & quantities! Sale ends Sunday or while supplies last. Enter the coupon code BlackFriday10 at checkout. Or you can save 20% on your first shipment of a recurring order! Setup is as fast and easy as a re...

07/11/2021

Hi all -

This is a quick status and update post.

To reiterate, we are back to shipping most orders same day again after recovering from pandemic and lockdown related issues. Those issues are in the past and unlikely to ever return.

While the business was affected, the issues had nothing to do with the roaches. They are fine and healthy as ever. More healthy, in fact. I made a significant advancement in our roach chow formula, but I'll post more on that when I have time.

We did have some shipping delays a few weeks ago due to the supply chain issues you've probably heard about, but those are resolved now and there's no indication they will be a problem going forward.

As always, if you have any questions, please get in touch. You can message us here or contact us on the website via contact form or email.

And please consider leaving a positive review or comment if you're happy with our Dubia roaches and/or our service. We could really use the support right now, as you may have noticed.

And a note to those who left negative reviews: I understand your frustration. There was no communication from me/us (mostly me because we were locked down in isolation) for a long time, and it took quite a while to get things back to where they were manageable.

I acknowledge our previous order problems, and to make it right, my offer to resolve any outstanding order issues from the past stands.

Andrew

14/10/2021

Hi everyone -

Due to a configuration error, shipping confirmation emails apparently didn't go out when orders shipped for several days. Sorry about that!

It's fixed now, but if you have questions about an order or need tracking info, please either log in to your account where you can see that information, or send me a message here on Facebook or via email or contact form on the website.

If you let me know you didn't get the shipping confirmation email, I'll resend it ASAP.

Andrew

02/10/2021

Hi everyone,

First, new orders are back to shipping same-day again, as are autoship orders.

As you may have guessed, I ran into some fairly serious pandemic-related issues. They involved things like lockdowns, Covid, and supply shortages.

These issues are mostly resolved now, and they did not affect the roaches. For a while though, they did manage to overwhelm everything else.

Now that things are back up and running, I am working to resolve issues that may still exist with previous orders.

If you have questions about an order, please use the contact form on the website or email [email protected] - even if you have already done so in the past. This is the quickest way to resolve outstanding issues, and I will get back to you as soon as possible.

I deeply apologize for any inconvenience you may have experienced as a result of the issues mentioned above. For those interested, I may say more about what happened later. I always imagined I would tell the story, but now that I'm writing this, it seems the most important thing is getting everything back on track and running smoothly again.

So I hope everyone is well, and again, please feel free to contact me with any questions.

Andrew