24/04/2024
Delivery Process
HOW DO WE SHIP OUR PUPPIES?
Our Vet does a complete health exam on your puppy which includes a f***l test to check if the puppy is free from any worms or parasites. (We only ship our puppies on airlines that implement a Pet Safety Program) or We ship using Well Specialised Animal Courier .
We will book a delivery appointment (flight) as soon as we receive the reservation deposit and send you an email itinerary of all of the times, flights, schedules, tracking AWB & pick up details.
The day of your puppy’s journey, the delivery agency will pick him up from our breeding facility and prepare him for delivery before transporting him to the airport. Once all of the paperwork is filled out and your puppy is checked in at the airport, you will receive an email and phone call from the delivery agency with full flight details. During the day of the flight, we will continually update you step-by-step on the progress of the flight until your puppy arrives safely at your door step.
You can also use the tracking number which we will send to you after the flight confirmation to track the progress of your puppy’s flight from the website of the delivery agency.
Our puppies normally ship out early in the morning and they are delivered later on that same day or the next day in the morning if we put him on an early flight.
Note: When you purchase your puppy through our website the first thing that you need to do is to take the puppy to a licensed vet within the first 7 days to make sure he is in good health condition else our refunds policy will not apply.
