25/01/2025
From the archives. Far many people get these 3 different categories confused.
If you have seen the "alligator ESA" articles or video, you should read this and share.
Because of the overwhelming publicity regarding the man who claims he "has permission" to use an alligator as an ESA, we feel that we have the responsibility to set the record straight with actual facts on this subject.
Below is a wonderful chart created by the Canine Connection, LLC. As you can see, there are 3 categories of dogs that are often confused.
Service dogs are the ONLY category of animal that has all access. All access doesn't mean what you think it means. What it does mean is that if an individual needs a service animal to help mitigate their disability, they are permitted to take their well behaved and well trained animal (99% of the time a dog, but also can be a mini horse or pony when appropriate for the task), into a public place that anyone else would be permitted in without such an animal. This would include stores, restaurants, hospitals, trains, buses, etc. anywhere that someone may need to conduct business. The animal in question is required to be specifically task trained to mitigate the person's disability. The animal in question cannot simply be a pet that provides emotional support. The Americans with Disabilities Act (ACA) governs this subject, aside from airplanes. The laws concerning animals traveling with humans in the passenger area of a plane are overseen by the Air Carrier Access Act (ACAA). The rules are different and not governed by the ADA.
Business owners are permitted to ask 2 questions of someone who has what they are claiming is a service dog with them.
https://www.ada.gov/regs2010/service_animal_qa.html
(1) is the dog a service animal required because of a disability? and (2) what work or task has the dog been trained to perform?
If said dogs/animal is disruptive, then business owners are permitted to ask the person to remove the dog. Service animals are not required to be certified and anyone claiming that their dog is legally certified has been scammed.
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Now we come to the important part of this particular equation with regards to the alligator. ESA's, also called emotional support animals do NOT have all access. The only place that they are permitted where animals/dogs normally are not permitted is in housing that typically doesn't permit pets and *some* airlines. One must have a letter from either a mental health professional or a medical doctor suggesting that the person would benefit from an ESA. Quite a few airlines have modified their rules recently to exclude either certain types of ESA's or exclude ESA's at all due to the misuse and misrepresentation of such. Now you see why this is so important to understand that the publicity surrounding this allegation that an alligator is permitted to go to places such as ballparks and nursing homes is dangerous and false. ESA's need not be trained outside of not being destructive or dangerous to others on an airplane when they are permitted. They are pets. This is why they do NOT have all access like service animals. Additionally, the online availability of such designations are scams and shame on you if you bypass the actual true process to have a dog designated an ESA.
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The 3rd category is therapy dogs. This is the only category where the dog in question should be certified by a credentialed therapy dog organization. The dog must be specifically trained to give comfort to *others* rather than the handler. This is the category of dogs that travels into nursing homes and hospitals and other places to give comfort to the residents. You will often see these type of dogs at some airports and these are the dogs that might travel to the location that suffered a mass casualty, to assist in emotional recovery.
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In order that dogs can continue to assist humans in these categories, it's important that we don't misrepresent any of them. Some day there will be some federal regulation on this subject but until then, it behooves those of us in the dog professional industry to speak up and educate.