Pet Pals Co

Pet Pals Co Owned and operated by a fully qualified Veterinary Nurse/trained Dog Groomer. Contact us now to discuss all your pet care needs.
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Pet Pals Co strives to provide the best quality, most reliable and caring services to your pets while also aiming to be an affordable pet care and dog grooming option. All services are personalised to each individual pet and care is provided by trained staff. Services include, but are not limited to; in your home pet care visits, regular walking, dog grooming, administering medications, playtime

and transportation (pet taxi). Experienced in handling and caring for animals such as dogs, cats, rabbits, guinea pigs, ferrets, birds, fish and more.

26/06/2024

It's merely impossible to be any more relaxed than Oaklee is in this moment 💕

📣 Aussie, Aussie, Aussie......
25/06/2024

📣 Aussie, Aussie, Aussie......

Find yourself a friend who really understands what you need in life..... a warm and comfortable surface to sit on 😂
24/06/2024

Find yourself a friend who really understands what you need in life..... a warm and comfortable surface to sit on 😂

23/06/2024

Yes, it is winter and we are still getting a blowout like this. Double coated breeds do go through 'coat drops' where the deshedding process is much bigger, but they also require very regular maintenance grooms all year round. Their coats are designed to both heat and cool them, and if we are leaving their dead undercoat unattended, their coats can not function efficiently. Loki is groomed every 8 weeks and still drops this much coat.

Thor might be one of the bigger dogs we groom in the salon, but you won't find a more gentle soul
21/06/2024

Thor might be one of the bigger dogs we groom in the salon, but you won't find a more gentle soul

A little before and after of Winston being the most eager boy for his groom
20/06/2024

A little before and after of Winston being the most eager boy for his groom

Stunning girls 💫
13/06/2024

Stunning girls 💫

When the drier hits and you get instantly fluffy *bathed and dried, before clipping coat*
07/06/2024

When the drier hits and you get instantly fluffy

*bathed and dried, before clipping coat*

05/06/2024
Oaklee 🧡
03/06/2024

Oaklee 🧡

27/05/2024

Question time......

Would you like to see us offer additional services in the salon such as worming treatments (purchased in salon and administered by us), ear cleaning, nail grinding? If so, what additional services would you like to see us offer?

Post your responses in the comments. We would love to be able to assist you with some of the nitty gritty tasks.

A handy little brushing reference. The red areas are where we tend to see a lot of matting, so tackle these areas as a p...
21/05/2024

A handy little brushing reference. The red areas are where we tend to see a lot of matting, so tackle these areas as a priority. A little bit every day can go a long way into maintaining your dog's coat.

21/05/2024

Appointments available in June

Friday 31st of May @ 12.30pm
Monday 3rd June @ 9.30am and 1pm
Tuesday 4th June morning appointments and 12.30pm
Thursday 13th June @ 12noon and 1pm
Friday 14th June @ 11.15am

Please note these will be the last available appointments until late August as I will be recovering from a surgical procedure. Book in asap to avoid disappointment.

2024 price increase I understand that times are tough for a lot of people right now and as such, I have opted to forego ...
19/05/2024

2024 price increase

I understand that times are tough for a lot of people right now and as such, I have opted to forego our annual price increase to grooming services. I truly do aim to provide a quality service to our clients within a realistic price bracket.

That being said, I will be enforcing the cancellation, late to appointment/pick up and no show fees. This is something I have been very slack on. I completely understand that things happen unexpectedly. Sadly over the last 2 months I have seen a dramatic increase in people cancelling appointments very last minute, arriving late to appointments or picking pets up very late after their grooms and some people simply not showing up at all. All of these things seriously impact a service based industry. So please, please, if you have other commitments that you need to work around, communicate with me before your appointment and I can usually be flexible.

Our current service agreement that is signed by all clients prior to services commencing outlines the policies and fees applicable for the above mentioned points.

As always, your support and understanding is so appreciated

Happy Mothers Day to all the fur baby mumma's
11/05/2024

Happy Mothers Day to all the fur baby mumma's

What I can and can’t do as your dog groomer• I can listen to your dog and respect their boundaries if there is something...
05/05/2024

What I can and can’t do as your dog groomer

• I can listen to your dog and respect their boundaries if there is something that they don’t like. I can’t push them and force a task on them that they are not comfortable with.

• I can work with your dog and show them that some of the big scary things (dryer) aren’t scary at all.

• I can’t do a beautiful, styled groom on a matted coat. I can safely and humanely shave off matting and provide you with tools and knowledge to care for your dog’s coat.

• I can provide a quality and caring service in the time slot allocated. I can’t rush through your dog’s groom because you were 10mins late to your appointment.

• I can’t work with your dog if their cup is already full. I can give you tactics and recommendations to assist your dog to feel more confident with their grooms (yes this sometimes includes medications for anxiety).

• I can’t prevent your dog’s coat from matting if you don’t put in the brushing work at home. I can give your dog a beautiful groom if their coat is well maintained and I can show you how to do this.

• I can notice things about your dog (lumps, potential ear infections, sore joints, etc,). I can’t diagnose your dog with any medical conditions and all advice is purely general advice (your vet knows best).

03/05/2024

Appointments available in May

- Monday 13th May @ 12.30pm
- Thursday 16th May @ 10.30am, 11am and 12noon
- Friday 17th May @ 11am and 1pm
- Thursday 23rd May @ 12.30pm
- Friday 24th May @ 12noon and 1pm
- Monday 27th May @ 10.30am and 1pm

Appointments are open to new and existing clients. Message us now to book.

26/04/2024

REMINDER: for all clients with appointments this weekend, please remember there will be road closures due to the Ballarat Marathon. Please allow additional time when travelling to and fro the salon 🐾

Little Bertie is proof that short coats require regular grooming too. Look at the amount of hair that came off this swee...
23/04/2024

Little Bertie is proof that short coats require regular grooming too. Look at the amount of hair that came off this sweetheart.

We have the following appointments available for AprilMonday 15th - 11am, 12noon and 1pmTuesday 23rd - 1pmTuesday 30th -...
07/04/2024

We have the following appointments available for April

Monday 15th - 11am, 12noon and 1pm
Tuesday 23rd - 1pm
Tuesday 30th - 11am and 1pm

Message us now to book

03/04/2024

We have a few appointments left for the month of April for dog grooming. Inbox to male a booking.

Benji 🧡
16/03/2024

Benji 🧡

And that's a wrap!! Bear was officially the last dog groom for 2023. I would like to thank each and every one of our cli...
23/12/2023

And that's a wrap!! Bear was officially the last dog groom for 2023.
I would like to thank each and every one of our clients and their amazing pets for giving us such a successful and happy year. I hope you all have a lovely and safe Christmas.
While 2024 will look a little different for Pet Pals Co with saying goodbye to our pet sitting services, I know there are many more wonderful things on the way for my business.
See you in 2024 💫

04/12/2023

With only a few weeks left of grooming before we take our Christmas break, we ask that you please take note of the following

🐾 You must respond Y/N to your appointment reminder SMS and take note of the day/time of your booking. If we do not get a response, we will assume your appointment needs to be cancelled.

🐾 If you need to reschedule your appointment, please be aware that we will struggle to fit you in before Feb 2024.

🐾 Please allow additional travel time for the extra traffic. We would much rather you be a little early than late. More than 10mins late will result in your appointment being marked as a 'no show' and fees will apply. There is a lovely walking track right beside our salon that you can explore if you are early.

We know this is such a crazy time of year, and we have pushed ourselves to the limits to accommodate extra bookings leading up to Christmas. We do greatly appreciate your cooperation in ensuring our day runs smoothly and all the pooches feel pampered and ready for Santa Paws 🎅

Hair that even Elvis himself would be proud of 👌
04/12/2023

Hair that even Elvis himself would be proud of 👌

Luna would like to let everyone know that we have opened up some more grooming appointments between now and Christmas Ev...
30/11/2023

Luna would like to let everyone know that we have opened up some more grooming appointments between now and Christmas Eve.
Message us asap to secure your spot and have your 4 legged friend feeling fresh in time for Santa Paws!

Our pet Christmas stockings are back!!! Purchase in the salon at your next visit or DM to arrange free local delivery. $...
24/11/2023

Our pet Christmas stockings are back!!!
Purchase in the salon at your next visit or DM to arrange free local delivery. $14.95 each and 4 designs to choose from.

08/11/2023

**VERY IMPORTANT ANNOUNCEMENT**

This is quite possibly the hardest thing I will ever write, and no words easily come to mind.

It is with a very heavy heart that I announce that as of January 15th, 2024, I will be closing the pet minding/dog walking side of the Pet Pals Co business.

This has absolutely been one of the hardest decisions I have ever had to make. I understand the importance of the service that we provide, I too rely on it for my own pets, however there are a number of factors that have brought me to my decision.

I started Pet Pals Co from the ground up over 7 years ago. Throughout that time the business has grown unimaginably, however with this growth has come some struggles. Staffing such a particular role has posed challenges over the years and inflating costs have limited our ability to offer an affordable pet care option to our clients as much as we would like. I am also a single parent to 3 young children and as they grow, so do their schooling and social commitments.

There are a few other factors involved but all in all, it is a decision I have had to come to for the wellbeing of my family and staff.

I will still be offering grooming services under the Pet Pals Co umbrella, and I hope to still see a lot of you through this service.

I will miss the daily updates, photos and the support and love you have all given us over the last 7 years. We have survived so many trials and tribulations over this time, even making it through Covid travel restrictions, and we have so many amazing memories and lifelong friends.

I would like to hold hope that Pet Pals Co can recoup pet minding in the years to come, but for now, we need this time to pause and reflect.

So, for the moment, it is business as usual until our farewell on January 15th, 2024.

With much love and appreciation,

Ebony and the Pet Pals Co team.

When the grooming day is done, these 2 like to come and 'supervise' clean up
30/10/2023

When the grooming day is done, these 2 like to come and 'supervise' clean up

Address

Ballarat, VIC
3358

Opening Hours

Monday 9am - 3pm
Tuesday 9am - 3pm
Thursday 9am - 3pm
Friday 9am - 7pm
Saturday 9am - 7pm

Telephone

+431855294

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Looking for an alternative to boarding kennels? Pet Pals Co is a local business offering pet care within Ballarat and surrounding areas. Pet Pals Co strives to provide the best quality, most reliable and caring services to your pets while also aiming to be an affordable pet care option. All services are personalised to each individual pet and care is provided by fully qualified and experienced staff. Services include, but are not limited to; feeding, regular walking, administering medications, social interaction, daily updates and more. Experienced in handling and caring for animals such as dogs, cats, rabbits, guinea pigs, ferrets, birds, fish and more. Contact us now to discuss all your pet care needs.