15/01/2024
Thank you to all our customers for your support throughout 2023.
As we step into 2024, we’ve implemented a few changes:
1. We now offer 24/7 pickup at Eatons Hill, providing you with the flexibility to collect your orders at your convenience. The process is simple: make your order, receive a payment link, specify your preferred pickup day, and collect your labelled package in our outdoor freezer. The option for an in-person pickup directly from us in the rodent room at a prearranged time remains available.
2. New, additional pickup location. We can now offer pre-arranged pick-ups at Mitchelton most Mondays, Tuesdays and Wednesdays during business hours.
3. Regrettably, we’ve had to make some adjustment to our prices. Our goal has always been to humanely care for and produce top quality rodents, whilst keeping prices reasonable. Whether you are caring for one or one hundred pets, you won't be paying pet shop prices, and you can see where your rodents are coming from. The most noticeable increases are to large rats and above. It takes a huge amount of time and resources for rats to reach these sizes. Remember when shopping around, compare the weights, not the size name. There is no standardisation of sizing...yet.
4. The national rodent shortage is expected to persist this year, particularly for larger sizes. Quails may offer a viable solution. Our pet snakes and monitors enjoy a diet that includes mice, rats, and quail. Consider substituting the occasional rat for a quail to add some variety. Although we don’t breed quail ourselves, we source them exclusively from a local breeder who shares our ethics and values – The Rat Ranch
Thank you once again,
BFR
