18/05/2024
Please be extra kind to the amazing CVES team if you have an emergency with your pets today, they are very short staffed. Please read below.
Dear pet parents of Canberra!
Unfortunately, we are experiencing a lot of difficulties with our roster today. Due to multiple staff sicknesses, we tried our best to remain open and cover the shifts that needed to be covered. We thank our amazing team who came together and picked up some extra hours in order to help animals and people in need.
Yet, we are still understaffed in our veterinary department. We do not have either consulting or procedures veterinarians rostered today, meaning 1 hospital vet will be responsible for the entire patient load (walk-ins, GP veterinarians transfers, and already hospitalised patients). As this is a lot of pressure for only 1 person, we have to limit our consultation capacity for today. This will mean we are only seeing critical patients today.
But please, do not worry. Our wonderful and skilled nurse and client care teams are here for you if you need veterinary assistance.
Do not hesitate to call us at 6225 7257 to have a detailed conversation with our team members. We will listen to your concerns and create a plan together to help you determine what is the best course of action for you and your pet.
As always, we thank you for being kind and respectful towards our hard-working team.
Stay safe!