Canberra Veterinary Emergency Services

Canberra Veterinary Emergency Services Compassionate Veterinary Emergency and Critical Care for your pet, when you need it the most.

Independently owned and operated, Canberra's newest after hours Veterinary Emergency and Critical Care Service is located in Gungahlin and services the ACT and all surrounding areas. We are open:

24 hours on weekends
24 hours all Public Holidays

We stay up all night so your pet can receive the very best veterinary care when they need it.

This mini mate came in with a shellprise emergency, and luckily we’re experts in tiny turn-arounds!  Physical exam compl...
25/11/2025

This mini mate came in with a shellprise emergency, and luckily we’re experts in tiny turn-arounds!

Physical exam complete, even on limbs so small we considered billing the clinic microscope for overtime!

And the outcome? Absolutely shellnomenal, this tiny tot is on its way to becoming a big, impressive turtle in the future!

Emergencies can feel isolating. When something starts happening to our beloved pets, we become consumed by worry, concer...
08/11/2025

Emergencies can feel isolating. When something starts happening to our beloved pets, we become consumed by worry, concern, fear, and tension. These emotions can grow so strong that they push everything else out of sight. But as a team of ECC veterinary professionals, we know the most important thing to remember during emergencies. You are not alone. The world is full of kind and wonderful people who will come to help when you need it most. That’s exactly what we were able to provide for Ruby and her loving family, when they arrived at our clinic recently.

The first thing we learnt about Ruby was enough to make us prepare seriously for her care. One simple sentence “PCV is 8%” might not mean much to most people, but it made our team deeply concerned about her life. PCV, or Packed Cell Volume, measures the percentage of red blood cells in a volume of blood. For a healthy dog, this value should be over 35%. This measurement is crucial, as red blood cells are responsible for transporting oxygen throughout the body to all organs. When animals don’t have enough red blood cells, they become anaemic — their bodies starve for oxygen, and they grow extremely weak. That’s what was happening with Ruby upon arrival. She was extremely pale, almost white, and couldn’t even walk. Just a few steps completely exhausted her. For a young, beautiful Cavoodle like her, it was heartbreaking to see.

There are many reasons dogs can become anaemic, like rat bait, trauma, tumours, or certain diseases. In Ruby’s case, the most likely causes were autoimmune diseases called IMHA (Immune-Mediated Hemolytic Anemia) and IMTP (Immune-Mediated Thrombocytopenia), where the body starts destroying its own red blood cells or platelets. But regardless of the cause, there was only one life-saving solution for Ruby — she urgently needed a blood transfusion.

Finding a donor in veterinary medicine is much harder than in human medicine. We don’t have access to blood banks, so every transfusion is a unique operation requiring a compatible donor to be found for the patient in a timely manner. Our team understands this challenge better than anyone, because being a part of CVES (or ECC medicine in general) is not “just a job”. It’s a very deep and strong understanding of why helping others is so important. It’s realisation that a lot of people and animals rely on us and we are the ones who can and will help them in every way we can. That’s why many of our own pets are donors to our patients. Thanks to this commitment and teamwork, we were able not only to provide Ruby with treatment and care, but also to find the perfect donor. Hallie, a stunning Doberman from Dr. Jacob’s and nurse Matilda’s family, became Ruby’s hero that night.

Our star duo rushed their lovely girl in without hesitation after just one text. They not only sacrificed their personal time to save Ruby’s life but even performed the blood draw themselves, helping our team to look after Ruby and other patients in the meantime. It was Hallie’s third donation for CVES patients, and everything went extremely well! Ruby received her transfusion just over an hour after being admitted. From there, things kept improving. She managed the transfusion beautifully, with no reactions or deterioration. During the rest of her hospitalisation, she continued to recover, and her PCV rose from 8 to 34 overnight, and held steady.

After discharge, Ruby returned to the care of her loving and devoted family and continues to do well. Her family even brought a lovely thank-you present for Hallie, a chewy toy to help her stay active after her precious gift of life.

If you’re interested in having your pet participate in our Blood Donor Heroes Program and help us save lives, please visit our website: https://cves.com.au/blood-bank

We reached another milestone! But this time, the main effort came not from our team, but from the wonderful community we...
01/11/2025

We reached another milestone!

But this time, the main effort came not from our team, but from the wonderful community we are so lucky to be a part of.

Ruben, one of our clinic’s mascots, proudly poses with another recognition for CVES. For the second year in a row, we’ve become finalists in the Local Business Awards as an Outstanding Pet Care provider. It’s an incredibly special moment for our team! The realisation that your gratitude and recognition have taken a physical form we can proudly display on our premises is an amazing feeling.

Our aim was, is, and always will be to provide a safe haven where people can seek the advice and support they need in times of crisis. The fact that we’ve made such a difference in the lives of our local community — enough to be recognised two years in a row — is truly heartwarming.

Without your support, CVES wouldn’t be what it is today.

Thank you from the bottom of our hearts! We are incredibly proud to be part of this amazing, diverse, and strong community. And ready to give our best efforts back!

A lot of the time, ECC medicine is a bit of a mystery. People seek help and guidance because they’re not sure what’s hap...
26/10/2025

A lot of the time, ECC medicine is a bit of a mystery. People seek help and guidance because they’re not sure what’s happening with their beloved animals. They’re concerned and need professional assistance. That’s when we play the role of detectives for them and use our knowledge to get to the core of the issue. However, that wasn’t the case with Gus at all. Thanks to his family’s great observation skills, we knew what we were dealing with from the very first time we met.

So, here’s what happened. One peaceful morning, Gus decided to eat a spoon. A standard-sized silver spoon like the ones we all have in our kitchens. His dad noticed it straight away and tried to stop him; however, Gus was quicker. Their peaceful routine was suddenly disrupted by an emergency visit to our clinic.

What did we do? Well, it wasn’t a straightforward story, as you might think. Dogs eating things they’re not supposed to is something we deal with every single day (no exaggeration, just facts), and there are a few different pathways for each case. Gus had four possible ways his story could unfold.

The first option was emesis. The least invasive solution requiring special medication that makes animals nauseous, so they bring up their stomach contents. In Gus’ case, that wasn’t a good option — there were high risks of it being unsuccessful, or the spoon getting stuck, potentially leading to gastrointestinal perforation or aspiration pneumonia. Too many possible complications.

The second option was to wait and see. This would involve monitoring only, with or without X-rays, to check where the spoon was in the gastrointestinal tract. The spoon might have passed naturally, but there was a risk of it causing an obstruction on the way through, which could ultimately require surgery. Leaving the spoon in the GI tract too long might also cause damage such as necrosis, which could lead to a resection. Definitely not ideal as well.

The third option was to proceed straight to surgery. While this has a fairly high success rate, it’s quite invasive. It involves significant interference with the abdomen and would require a lengthy recovery period.

The final option was an endoscopy. A less invasive alternative that in some cases allows us to retrieve the foreign object from the stomach. However, it’s not exactly a walk in the park either. Aside from the challenges of general anaesthesia that the patient must go through, retrieving objects from the stomach is extremely difficult. Imagine standing on the doorstep of a completely dark room full of furniture and other items with just one flashlight, and your task is to find a spoon.

Gus’ family was ready and devoted to finding the safest way for their boy to recover from this unfortunate situation. After a detailed discussion, they decided to proceed with endoscopy as the best choice, considering the risks and benefits. That’s where the real challenge for our team began.

Like with any procedure, you can’t be entirely sure of success until it’s done, and endoscopy is no different. We always do our best to retrieve everything from the stomach, but we can never give a 100% guarantee it will work. That’s why multiple team members often participate in the procedure, ensuring we exhaust all our options and give it our all.

In Gus’ case, we had three vets and one nurse leading the procedure. Each took their turn trying to retrieve the spoon. Similar to an arcade claw machine, you have to successfully grab the spoon (while you or someone else operates the camera for you!). Then carefully bring it up from the stomach, avoiding any damage to the GI tract, all while making sure you don’t lose your grip and monitoring the patient is stable. It’s an extremely challenging and complex physical process. And oh, how lucky we were! After about 30 minutes of trying and failing, we finally succeeded — the spoon was out!

Gus recovered within hours and was able to go home the very same day we met him. Though our time together was brief, this encounter with Gus left our team with a wonderful sense of accomplishment! What could have been a very scary story, had a speedy happy ending instead!

How lucky are we to not only look after pets at CVES, but also our incredible and unique local wildlife!A true testament...
17/10/2025

How lucky are we to not only look after pets at CVES, but also our incredible and unique local wildlife!

A true testament to the quality of care provided by our clinical teams — it’s not just dogs and cats who can relax in our clinic. Even little joeys trust our team enough to breathe out and snuggle into a comfy bed overnight.

A veterinary clinic is like a living organism, where every part is working together with purpose and care. Client care i...
10/10/2025

A veterinary clinic is like a living organism, where every part is working together with purpose and care. Client care is the voice, communicating and connecting. Veterinarians are the brain, diagnosing and deciding. But our veterinary nurses — they are the heart.

They keep the lifeblood of compassion, skill, and dedication flowing through every part of the clinic. Their heartbeat is strong and reliable, pumping passion and care into every patient, every procedure, and every shift. Even when the pace is relentless and the challenges are great, they never stop showing up, giving everything they have to support their team and their patients.

Especially in Emergency and Critical Care, nursing is not just a job. It’s an act of courage and love. It’s challenging cases, emotional highs and lows, and the constant balance between clinical precision and human empathy. It’s staying calm in chaos, thinking clearly when seconds matter, and being the quiet strength that holds it all together.

We are proud to have a team of skilled, compassionate, and resilient veterinary nurses who not only save lives but also inspire others through their knowledge, leadership, and kindness.

Today, on Veterinary Nurse Day, we recognise their immeasurable contribution, not just to our patients, but to the very heartbeat of veterinary medicine itself. So not just today, but every single day, show the love and appreciation to the nurses in your lives. Because without them, the heart of veterinary medicine would stop beating.

Happy Veterinary Nurse Day! 💕🐾

Our Pet Emergency First Aid Workshop was a huge success! Last weekend pet parents learned lifesaving skills like CPR, fi...
01/10/2025

Our Pet Emergency First Aid Workshop was a huge success! Last weekend pet parents learned lifesaving skills like CPR, first aid for snake bites, tick paralysis, heatstroke, and more.

Attendees even got to meet some adorable local wildlife, and best of all, all proceeds went to ACT Wildlife, supporting the rescue and rehabilitation of native animals.

Thank you to everyone who joined in, you are now equipped and ready to step in and help pets when it matters most!

This year’s R U OK? Day theme is especially close to our hearts. Having meaningful conversations is at the core of every...
11/09/2025

This year’s R U OK? Day theme is especially close to our hearts. Having meaningful conversations is at the core of everything we do, and it’s why we are here as a clinic. Not just today, but every day.

Our team is often at the end of delivering long-awaited positive news, or can be the bearer of heartbreak for someone. That’s why every day can be a challenge. Every day can be an emotional rollercoaster, for both our team and our visitors. For us, each day is filled with genuine check-ins. Every day is about compassion, kindness, and a strong commitment to building a culture of support and connection that extends beyond our bonded team. It reaches every one of you who comes to our little veterinary haven seeking help, guidance, and advice. That’s why you can always expect a simple “R U OK?” during hard times, because we are here for you.

Ruben, one of our clinic’s mascots, helped to make this week extra special for our team. He organised a Golden Gratitude Hunt — a little game to help us bond, grow stronger, and remind everyone why it’s so important to simply talk to each other on any day of the week. Even through moments filled with fun and joy, we never forget to look after one another.

Ruben and our team hope U R OK too. And if you’re not, please remember — you are never alone. Kind people surround you every day. Please don’t hesitate to reach out.

Sincerely,
CVES Team.

It all starts with a phone call. A very important initial step of any presentation to an emergency clinic. Often, people...
06/09/2025

It all starts with a phone call. A very important initial step of any presentation to an emergency clinic. Often, people call because they are not sure if their pet is experiencing an emergency. Wanting the best for their fur babies, they seek advice and guidance from our team. That’s how we got to meet Winnie and her family recently.

While enjoying a lovely family day on Lake Ginninderra, Winnie, an adorable 4-month-old Dalmatian, started developing very strange symptoms. Her eyes began moving in an odd pattern and she kept rubbing her face. While not alarming straight away, just concerning, her mum called us. Following the concept of “better to be safe than sorry”, we encouraged them to come in for a quick assessment. But what was supposed to be a short drive to CVES for peace of mind quickly turned into a nightmare.

Upon arrival at the clinic, Winnie was in a critical condition. Just in 15 minutes she had lost the ability to walk, her muscles tremored uncontrollably, and she had no control over her body. We rushed her straight into treatment, where she began vomiting uncontrollably, lost control of her bowels, and then attempted to seizure. Again - all in a matter of minutes. Our team had no idea what could have caused such aggressive and rapid deterioration, but we were ready to fight for her! Working quickly and effectively, we tried stabilising her with all the knowledge and equipment we had. However, Winnie was in very bad shape. She stopped breathing and went into full respiratory arrest despite all our attempts... We had to intubate her and started manually ventilating her lungs to buy us time to get to the bottom of this.

Thanks to Winnie’s family’s detailed recollection of events and our investigation of her vomit and faeces, we found traces of plant matter. Exactly what we were afraid of the most. Combined with the symptoms and time spent around the water, blue-green algae poisoning was very likely. And the worst thing - there is no antidote for this awful toxin.

Blue-green algae (or cyanobacteria) is a type of toxic bacteria that thrives in water. During periods of rapid growth (called an algal bloom), toxin levels in the water can become life-threatening not only to wildlife and pets, but also to humans. After coming into contact with contaminated water (whether drinking or swimming in it) the toxin enters the body, affecting the liver and nervous system. These interactions are typically fatal. Starting with vomiting and diarrhoea, symptoms quickly and aggressively progress to tremors, seizures, difficulty breathing and, ultimately, death. The fact that Winnie made it to our clinic and was still fighting was a miracle. But we still did not have good chances of victory. Alongside Winnie’s devoted family we poured all our energy into saving her.

After detailed consultation with the Animal Poisons Hotline, we determined the following plan: mechanical ventilation to breathe for her, combined with continuous infusion of sedatives and tailored fluid therapy. On top of that, gastric lavage and enemas were performed for decontamination followed by oxygen support therapy. Concerned about long-term organ damage, we closely monitored her liver and kidney parameters – the organs responsible for filtering toxins and the ones most at risk. Even with all this on board we were nowhere near the finish line.

Due to severe vomiting and lack of muscle control, Winnie possibly developed another serious complication – aspiration pneumonia. This occurs when material (such as water, digested food or bile) enters the lungs instead of the oesophagus due to loss of muscle control, causing inflammation that can be life-threatening. Once Winnie was stable enough, we performed radiographs to assess her lungs to help us understand if her lungs are endangered alongside her liver, kidneys and nervous system. And then – another shock! Winnie had a foreign body in her stomach! A cluster of sharp metal objects was clearly visible on the X-ray. Everyone’s emotions were mixed: while we were lucky to have discovered it before it caused another emergency, it still wasn’t good news. Winnie would need surgery, but only after she had improved enough to withstand it.

So, the wait began. We needed to give Winnie time to recover and become strong enough for surgery with her GP practice. With lots of love, supportive medication, oxygen therapy and intensive care, we were able to discharge Winnie after a couple of days into the hands of Brudine Veterinary Clinic, who did a marvelous job performing an exploratory laparotomy and removing the foreign body. This meant Winnie came back to us yet again, but this time only for overnight monitoring after another major procedure. Thankfully, she had a calm night with no complications, just lots of care, attention and love.

Reflecting on this complex journey, we know one thing clearly: Winnie’s parents’ phone call saved her life. Their ability to pay attention and advocate for her needs allowed us to support Winnie in her miraculous recovery. Because that’s exactly what it was – a true miracle. Now, this magical dog is back at home, recovering extremely well under the close and careful watch of her loving family.

Thanks to your incredible support, last year we were proud to be named finalists in the Local Business Awards.  This ach...
29/08/2025

Thanks to your incredible support, last year we were proud to be named finalists in the Local Business Awards.

This achievement means a lot to us, and the award sign now proudly hangs in our waiting room. It shows our visitors that CVES is committed to providing outstanding service from the very first moment, helping them feel trust and reassurance during some of the most stressful situations.

Because of the importance of this recognition, we’ve decided to participate in this year’s awards as well. So once again, we’re reaching out for your support. Your vote is not only vital in helping others feel safe choosing CVES, but also in ensuring our hardworking team feels valued and acknowledged for their dedication to the local community.

If you could spare just a few minutes to vote for us, we would be truly grateful!

Vote here

https://thebusinessawards.com.au/71918/canberra-veterinary-emergency-service

Attention Canberra pet parents community! The warm season is just around the corner, meaning not only are lovely sunny d...
15/08/2025

Attention Canberra pet parents community!

The warm season is just around the corner, meaning not only are lovely sunny days and happy times outdoors back, but also the deadliest preventable veterinary condition is back on the treatment board of local veterinary clinics.

Tick paralysis is an extremely dangerous condition that is often challenging to treat. Due to how envenomation works, even with the most expensive treatment from the most experienced veterinarians in the field, recovery is not guaranteed. No matter the effort and involvement, some patients unfortunately pass away, causing unbelievable heartbreak to families and veterinary professionals. We are seeing the first cases of tick paralysis this season already.

That’s why we are yet again raising awareness that tick prevention products are the only way of keeping your beloved animals safe. Remember, you are always the first line of defence for your pets. Providing your pet with timely tick prevention treatments is, with no exaggeration, a life-saving treatment you can do yourself at home.

Please ensure you schedule tick prevention treatments to avoid having to visit emergency in the later weeks. Talk to your GP or pet shop representatives to find the product that works best for your little furry friend.

Stay safe!

The delight of having a small furball running around your house is hard to compare to anything else. The calmness of swe...
08/08/2025

The delight of having a small furball running around your house is hard to compare to anything else. The calmness of sweet mornings together, when you wake up next to a soft purring ball on your chest, brings peace to our hearts. However, sometimes mornings can turn into an emergency in the blink of an eye. After all, kids will be kids...

That’s exactly what happened to Mandy’s parents. This absolutely adorable 8-week-old kitten gave her family a big scare when, out of nowhere, they woke up to find a huge fishhook sticking out of her paw. So they did the best thing they could – they rushed her in to see our emergency team, without trying to remove the foreign object themselves (which is a big no-no!)

When we met her, we were certain about the plan of action straight away. We needed to help Mandy get rid of the awful hook, which was bigger than her tiny little paw. After administering pain relief, we continued with a productive discussion with her loving family.

Lodging of fish hooks in limbs or other body parts is a very common reason for presentation to an emergency clinic. Unfortunately, many animals are naturally curious, and their investigations and adventures often result in run-ins with dangerous objects commonly found around the home. Luckily, this common presentation gives us plenty of experience in dealing with procedures like these.

Typically, we start by administering pain relief upon arrival. This ensures the patient is comfortable while our clinical team discusses the particulars of the treatment plan with the family. While common, the removal of a hook can still bring its challenges, especially depending on where the hook is lodged. Each case is unique.

To tailor the best treatment plan for Mandy, we decided to proceed with general anaesthesia rather than local. Because of how tiny our baby girl is, local anaesthesia carried the risk of accidental overdose and potential negative effects on her little body. Choosing this approach allowed us to create a stress-free and safe environment for her during this big, scary adventure. This also allowed the procedure to go smoothly, quickly, and with no complications.

Recovery after the surgery was as speedy as possible. Once the hook was out and she was feeling better, we got plenty of awesome cuddles and even a few purrs from our brave girl. She was back with her family in no time and is now running around like the crazy little furball she is, as if nothing ever happened!

The important lesson anyone can learn from Mandy’s experience is that the best possible solution in such situations is seeking veterinary assistance immediately while trying to make your pet comfortable. Removing foreign objects might feel like a natural solution to the problem, however, it requires a lot of skills and medical support for the pet, which only licensed and trained veterinary professionals can provide.

Address

21 Crinigan Circle
Gungahlin, ACT
2912

Opening Hours

Monday 12am - 8am
6pm - 12am
Tuesday 12am - 8am
6pm - 12am
Wednesday 12am - 8am
6pm - 12am
Thursday 12am - 8am
6pm - 12am
Friday 12am - 8am
6pm - 12am
Saturday 12am - 12am
Sunday 12am - 12am

Telephone

+61262257257

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