Box Divvy Hub Name: Caves Beach - Macquarie
Pick up Wednesday. Home Delivery offered but please ask first. To register for the Hub use this link
https://app.boxdivvy.com.au/register/hub/374
Box Divvy is Community owned and run. This is a fruit veg and grocery cooperative. We purchase as a group up to 40% cheaper than supermarkets. It’s a Smart coop and you get more of what you want than a norma
l coop. Our aim is to provide accessible, inexpensive good quality fresh food whilst paying our farmers fairly. Box Divvy is a food box sharing system connecting growers & food producers directly with the Food . It is community owned and run designed to cut your food bill. You join online - there is no registration fee. https://www.boxdivvy.com/
You use an App on your phone or computer or a pad to order. It’s OPT OUT system so if you don’t want an order you MUST suspend an order BEFORE Order Creation otherwise you’re in the Order. When you tick the date, wait, it will turn red to confirm suspension. You’re expected to order weekly or fortnightly. NOT FOR ME
If after you’ve tried it and Box Divvy is not working the way you want then you can cancel membership. Go to Dashboard and LEAVE HUB. If you are in an order that week you must complete that order first then you will be removed from the Hub.
4 DAY ORDER CYCLE – FOR Wednesday pick up
Friday 9pm – Order creation
It’s an OPT OUT SYSTEM so if you don’t want an order for the coming week, you must suspend prior to Friday 9pm. Your “WISH LIST VOTE” and any changes you wish to make to your household size must also be done by Friday 9pm. Saturday - Starting Order Published
Login take up to 3 things out and JOIN SPLITS. Monday 9pm - CUTOFF
Orders closed. Cards charged. There are 2 automatic processing’s, if those both decline - a $5 recharge fee is applied as it pays for someone to manually reprocess. You must pay BEFORE pick-up. Wednesday - PICK UP. You must pick up day of delivery at the pick-up time or arrange with Hubster. PAYMENTS
You need a Visa or Mastercard to order. You must pay for your order once committed to an order cycle. Once in an Order Cycle we cannot withdraw an order. It is your responsibility to suspend the correct weeks. If you have an order, thought you'd suspended, you did the wrong week. It must be paid before pick up. The system automatically charges twice and automatically sends emails letting you know if payment declined. There is a $5 recharge applied on the third attempt as it's manually processed and this fee goes to paying someone to manually process the payment. Please don't ask for this payment to not be applied.
**There is a Hubster fee of 12% for running the Hub plus a group shared delivery fee. Box Divvy on a weekly basket including this is between 30-40% cheaper still than online supermarkets. ORDERING SYSTEM - dead simple. You share boxes online using the App. Two parts to ordering. Start Order (Fruit & Veg) then SPLITS (More fruit veg, bread, eggs, groceries, meat). STARTING ORDER:
There’s a Starting Order based on your weekly ‘wish list’ VOTE and you can take out up to 3 things. Every week BEFORE Order Creation do a Wish List Vote to help Hubster (person who organisers Hub) to set up Starting Order. SHARE BOXES known as SPLITS
Join Splits or share boxes. You can suggest a Box to share or your Hubster (the person who runs the Hub). Like saying to your group: “Who’d like to share a box of apples?”
At order cut-off you pay automatically online (Visa or Mastercard & Secure Eway Payment gateway) then boxes from growers & food wholesalers come to the Hubster house for packing. You pick up from their place or they may offer home delivery. FRUIT VEG Bread Eggs Order pay get this week
GROCERIES Order pay get next week due to fresh roasting of coffee, packing of goods on order. BREAD baker direct – Minimum HUB order Total must reach $30
GROCERIES wholesaler direct – Minimum HUB order total must reach $75. READ THE AMOUNTS YOU ARE PURCHASING
Check carefully if the items is single, handfuls, 500gm, 1 kg etc. Don't assume it's by one item. EXAMPLE: Cherries sold by the box. Don;' put in 5 thinking it's handfuls when it's boxes. Read the descriptions please. EXTRAS - there are ALWAYS extras as the box belongs to members so your Hubster will divvy extras when available. Your Hubster will put extras in your box. If short due to an item being larger they will find something else you have ordered to give extras to make up.. We are not a retail outlet. Box Divvy is a coop. You will get great value. ONE COMMUNITY KINDNESS BOX given to a family in need. This is part of the Social Enterprise experience by being part of the Hub. If there are lots of extras that week the Hubster will create one small Kindness Box. NOT WANT AN ORDER? Suspend BEFORE Order Creation. There are no contracts, you can cancel your membership in your Dashboard see LEAVE HUB. If you have an order that week you must complete that order first. WANT EXACTLY 1 tomato 2 oranges? Then Box Divvy is not for you. This is a coop and things are in handfuls NOT exact items. You need to be flexible but you'll always get good value. We are a group of community minded people wanting to change the food system. Reduce packaging and pay our farmers fairly. By reducing our carbon footprint by 90% this means we buy in bulk as a group and then share it. We need to be a bit flexible. You will know roughly what you will get but you can’t get exactly. We have a Packing Guide but the numbers will change as produce is smaller or larger. Mostly you will get extras overall. HOW DO I KNOW WHAT I SPEND? EASY. You will pay the STARTING ORDER PLUS if you join in SPLITS or ADD Groceries. At the bottom of MY ORDER you will see the MAX you will pay if all your SPLITS get over the line, any groceries you’ve ordered plus Starting Order . If this amount pending is too much you can reduce the SPLITS or Groceries you joined BEFORE CUTOFF. PACKAGING
Much of the produce comes loose so do provide your Hubster with a NAME LABELLED BAG: ALSO - calico/wash nets to put handfuls in (do not expect your Hubster to provide paper bags please): Bring in your old icecream containers for the Hub to put soft stuff in. If you get an item in plastic recycle it in your soft plastic bin. We don't interrupt the packing from farmer to you so manage this please. Farmers are trying to work out how to transport produce and it can’t always be plastic free - for the moment. The Sugar Cane bags are not strong, don't last and definitely not airtight. Cardboard and paper fall apart. New technology is being worked on. So? Join our group to make a difference. You have the power to do so. Cut your food bill significantly.
