Carmichaels Cattery

Carmichaels Cattery Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Carmichaels Cattery, Pet service, 94 Pagan Road, Gold Coast.

27/02/2025

๐Ÿ’– Lets Talk About Our Outdoor Decks ๐Ÿ’–
Whether your cat uses the verandah or not, doesn't determine their happiness while staying here.

We absolutely love that all our Suites have access to a safe & secure outdoor deck area. And we love that all our families (both pawrents and fur kids) also love that we have decks. But pleeeeeease remember the outdoor decks are a bonus, a snippet of what we provide here and most of all an extremely tiny part of what determines whether your cat's happy.

Out of the thousands of furry guests we have come through here, some could spend all day out there, some like the window open but want to just feel the breeze, and others just donโ€™t even want to go out. And that is completely OK! ๐Ÿฅฐ

While on holidays, your fur kidsโ€™ happiness is measured by a whole heap of things! Including their food/water intake, litter use, how they interact with us, their general demeanour and body language, showing behaviours that are normal for if they were at home (like purring, chattiness, affection, smooches, relaxing in beds, playing and the list goes on and onโ€ฆ).

So weโ€™ll say it again - ๐Ÿ’ฅ Whether your cat uses the verandah or not, doesnโ€™t determine their happiness while staying here ๐Ÿ’ฅ

This is really important for everyone to read. Because itโ€™s becoming very common for the sole focus to be put on the outdoor area access and how it equals whether your cat is โ€œhappyโ€. And this in turn, means that everything else that we do to ensure your cat is relaxed & happy, as well as the feedback and updates we give, is being disregarded.

And weโ€™re now even getting asked to โ€œpush them outโ€ or โ€œlock them outโ€ (??)โ€ฆ. Sorry, but we wonโ€™t ever force our furry guests out onto the decks, just because their pawrents want them to. We donโ€™t believe in forcing our furry guests to do anything! Each individual cat will make use of the deck area if they choose to. And if each furry guest is happy doing what they want, thatโ€™s all that matters.

If you are choosing our Cattery purely based on the fact that we have an outdoor deck, then weโ€™re probably not the right place for you. There is SO much more that we do here, to ensure each and every guest is happy, than just providing an outdoor deck area.

So lets start to embrace and appreciate allllllll the things that indicate your cat is having a great holiday ๐Ÿ’– Because 99.9% of our furry guests actually are, and most never want to leave. And we guarantee you, it has nothing at all to do with whether they went out on the deck!

24/02/2025

Sometimes a lil' newbie comes along who needs a bit of extra TLC. But as we see here, if you give them time and understanding, you get rewards (for everyone - humans and Henry!). Love this sweet affectionate boy ๐Ÿฉต

Unfortunately looks like there is a lot of vermin around the cattery today. May need to get pest control out ๐Ÿคฃ๐Ÿคฃ๐Ÿญ๐Ÿ๐Ÿฟ๏ธ๐ŸฆŽ
21/02/2025

Unfortunately looks like there is a lot of vermin around the cattery today. May need to get pest control out ๐Ÿคฃ๐Ÿคฃ๐Ÿญ๐Ÿ๐Ÿฟ๏ธ๐ŸฆŽ

19/02/2025

Furry guest Bronson just makin' dem biscuits ๐Ÿช๐Ÿฉ๐Ÿฅฐ

17/02/2025

We've had a record number of furry guests come through in the last month, showing possible signs of teeth problems ๐Ÿ˜ฌ If this is the case for your pud, we will always have a chat to you, so you can be aware and seek vet attention if you choose to.

What to look for?
๐Ÿฆท Pawing at the mouth,
๐Ÿฆท Eating only on one side,
๐Ÿฆท No longer interested in dry food,
๐Ÿฆท Dribbling/drooling,
๐Ÿฆท Appearing to be just plain uncomfortable after eating.
(Note: it only has to be one of these symptoms to possibly be a problem).

Often these signs can only happen for a few minutes. If you blink you will miss it. So if we see it here, we will always let you know. We're not here to judge. We just have the advantage of comparing your cats behaviours to hundreds of others, as well as the fact it's our responsibility to monitor your fur kid while here, so we notice strange things.

If we can help not only the pawrents, but especially our lil fur guests, then we will always be the first to do so!

To date, just in the 7wks of this year, we have raised the topic with 7 families and 5 have come back to us to let us know their cats needed fairly major dental work. Don't forget Cats are great at hiding pain!

๐ŸŒ„ Happy Saturday from the Cat House ๐ŸŒ„
15/02/2025

๐ŸŒ„ Happy Saturday from the Cat House ๐ŸŒ„

13/02/2025

โœจ Important Microchip Update for Pets โœจ
(Especially those with pets through AWL & RSPCA)

The microchip company, HomeSafeID, will soon stop operating online.

This means if your petโ€™s microchip is registered with HomeSafeID, your details will no longer be seen when their microchip is scanned.

So, if your pet goes missing, the vets/councils/animal shelters etc wonโ€™t be able to access your info and reunite you!

** HomeSafeID is the main place that AWL & RSPCA uses, which could mean this affects you! **

If your pet is registered with HomeSafeID, you will need to change their microchip registration to another company.

1. To find out where your petโ€™s microchip details are stored, visit: www.petaddress.com.au

2. Log in and confirm the details are correct.

3. If you are registered with HomeSafeID, apply to register your pet with an alternative Microchip Registry.

๐Ÿฅฐ Our Furry Guests of February ๐Ÿฅฐ(Well so far, since it's only been 10 days ๐Ÿคฃ)
10/02/2025

๐Ÿฅฐ Our Furry Guests of February ๐Ÿฅฐ
(Well so far, since it's only been 10 days ๐Ÿคฃ)

At any time we usually have a few longer term furry guests. Coco the Devon Rex is one of our current long-stay puds and ...
06/02/2025

At any time we usually have a few longer term furry guests. Coco the Devon Rex is one of our current long-stay puds and she has us wrapped around her little paw ๐Ÿพ
Every morning we've got to have a conversation about what she would like to do in her day. If we're late for the chat she'll let us know ๐Ÿคฃ
A typical day involves:

Us: "What would you like to do today?"
Coco: "welllllll I will start with a back scratch thanks, then some morning sun & a speck of birdwatching from my deck. If you could be a little quiet between the hours of 10am and 1pm I need a nap ๐Ÿ’ค๐Ÿ˜ด But preferably come and wake me around 1.10pm if I've overslept, because I would like a cuddle, pat and head scratch before going out on my deck to watch those pesky minor birds. Next I'd like to say a howdy ho to anyone dropping off, or picking up fur kids. But around 5pm would be great for dinner, earlier if it's raining. A snuggle in my bed around 6.30pm would help me to sleep. Then a nice final 'goodnight' at around 10pm would just finish my day. THANK YOU!"...
Us: "No probs Coco" ๐Ÿคช๐Ÿ™ƒ๐Ÿ’–

Out of the 14 boys we've had in over the last week, these are the names of 11 of them ๐Ÿคฃ๐Ÿคฃ
05/02/2025

Out of the 14 boys we've had in over the last week, these are the names of 11 of them ๐Ÿคฃ๐Ÿคฃ

04/02/2025

We've had issues sending emails to ALL bigpond addresses since Saturday. Our email provider is investigating....๐Ÿคž

Can you believe tomorrow is 16yrs since we tossed in our somewhat โ€œnormalโ€ lives for a total change to our Cattery & pro...
31/01/2025

Can you believe tomorrow is 16yrs since we tossed in our somewhat โ€œnormalโ€ lives for a total change to our Cattery & property, and we have never looked back. How many people have you met who really love what they do? Because we do!! ๐Ÿ’•

From day one we threw our heart and soul into this place we call home. And here we are still loving our quirky life, that yes comes with a very busy work lifestyle, but also comes with our beautiful property, surrounded by animals, enjoying our much loved home, in a wonderful neighbourhood.

Almost weekly, we get asked if we want to sell and our answer is a firm "hell no!". It's been a great 16yrs and we both well and truly plan to be here for many more years to come.

Running a very busy lilโ€™ Cat House like ours is a huge 24/7, 365 day a year commitment that you need to have a passion for, as it comes with sacrifices (like a lack of holidays and a lot of social stuff). But boy, do we have passion for our much loved Cattery and lifestyle. Itโ€™s never boring! And if you love what you do, the pro's far outweigh the con's. Holidays can come further down the track when we have time to plan well ahead! We're really not that bothered by it ๐Ÿคทโ€โ™‚๏ธ

Whether you are new to us or have been coming for years, many of you have shared your lives with us, as we have with you. We have loads of stories, shed a tear-or-two and laughed heaps with so many of you ๐Ÿ’– Weโ€™ve gotten to know some great people and soooo many wonderful cats all with their own individual personalities ๐Ÿฅฐ

As the years pass, weโ€™ve also shared losses (both yours and ours) โค๏ธโ€๐Ÿฉน but those furry guests have never faded from our memory and never will. Each and every fur kid has meant something to us. Just ask us about any cat on our Memorial Wall and we can tell you everything about them.

Without our Cattery Family, we wouldnโ€™t be here and neither would our cherished business & life! Your support and loyalty never goes unnoticed. And we truly hope our passion and dedication shines through to all of you. Thank you all for being a part of this ride and we look forward to many more years! ๐Ÿ’•๐Ÿ’™๐Ÿพ๐Ÿฅฐ๐Ÿพ๐Ÿ’™๐Ÿ’•

Happy Australia Day! Hope everyone is having a wonderful day celebrating this great country ๐Ÿ‡ฆ๐Ÿ‡บ
26/01/2025

Happy Australia Day! Hope everyone is having a wonderful day celebrating this great country ๐Ÿ‡ฆ๐Ÿ‡บ

24/01/2025

This week:
4 x "I Miss You's"
2 x "Love You's"
1 x "Happy Birthday"
1 x postcard read out and pinned to the door,
1 x crayon drawing pinned to the door ๐Ÿคฃ
๐Ÿ’–๐ŸŒŸ We pass all your messages onto our furry guests and talk to them as if they understand. Because we believe they do!! ๐ŸŒŸ๐Ÿ’–

On the weekend, we celebrated what would have been Bayley's 16th Birthday. He didn't quite make it but he sure gave it a...
21/01/2025

On the weekend, we celebrated what would have been Bayley's 16th Birthday. He didn't quite make it but he sure gave it a good go! It was the first no-tears day since he passed in the beginning of October because we promised him it would only be happy thoughts ๐Ÿฅน

We miss him so very much and our life & hearts haven't been the same since saying goodbye. We just can't express how much this lil guy meant to us ๐Ÿ’”

But each day we are so very thankful for all the years, months, weeks, days, hours & minutes we had with him. He will forever be the most get-up-and-go, deal-with-what-life-brings-me, loving, caring, inspirational little soul we have ever known.

Happy Birthday you beautiful boy, we love you so much more than we can put into words ๐Ÿฉต xx

Our furry guests from the last week. We've still had a few of our Xmas guests, so some familiar faces from previous post...
19/01/2025

Our furry guests from the last week. We've still had a few of our Xmas guests, so some familiar faces from previous posts across Dec/Jan ๐Ÿ˜ป๐Ÿ˜ป

Regular guest Frank, doing his usual back ride with every morning clean. He's done this since his very first visit many ...
17/01/2025

Regular guest Frank, doing his usual back ride with every morning clean. He's done this since his very first visit many years ago and if he didn't, we'd probably think something was wrong! ๐Ÿ˜ƒ๐Ÿคฃ

13/01/2025

No idea why, but for some reason we're back to having many peeps come through thinking all we do is work the 4hrs of opening hours a day. So here goes guys, you might need to sit down to take in what our every day life involves ๐Ÿ™ƒ AND we're lucky enough to actually love it! This is a LONG post but well worth the read!

** Note: 90% of it happens outside opening hours so you will never see it **

๐ƒ๐€๐ˆ๐‹๐˜ (๐Ÿ• ๐๐š๐ฒ๐ฌ/๐ฐ๐ค - ๐ฒ๐ž๐ฌ ๐ข๐ง๐œ๐ฅ๐ฎ๐๐ข๐ง๐  ๐’๐ฎ๐ง๐๐š๐ฒ๐ฌ & ๐๐ฎ๐›๐ฅ๐ข๐œ ๐‡๐จ๐ฅ๐ข๐๐š๐ฒ๐ฌ!)
* The Big Morning Clean which involves: clean up of hairballs/vomits/water/toilet accidents, wiping/disinfecting floor of every unit, complete litter changes (on average 30 x trays a day). All finished by 7.45am.
* AM & PM feeding, water refreshed/replaced (more food & water through day for those who need it).
* Daily invoices.
* Opening Hours which involves: check-in & check-outs (incl. talking to our cat owners), answer phones, show people through who come to look at our Cattery.
* On average: 4 x loads of washing, 15 x phone calls, and answering 35ish email bookings a day. Sometimes much more.
* Medications and special requirements.
* Updates, including photos, sent to owners of current guests (on rotational basis).
* Constant monitoring of cats across the whole day (observing, listening, noting any important details on every cat staying with us).
* Constant poo scooping๐Ÿ’ฉ and litter/vomit clean-ups to keep smells non-existent from 8am to 6pm.
* Brushing, playing, snuggling & sometimes just sitting, with every cat who wants our time (which is most) ๐Ÿ˜ป
* Clean & mop main floors (cattery hall, office, laundry & human loo).
* The dishes!
* Booking confirmations sent out.

***** ๐—ฌ๐—ฒ๐˜€, ๐˜„๐—ฒ ๐—ฎ๐—ฟ๐—ฒ ๐˜€๐˜๐—ถ๐—น๐—น ๐—ผ๐—ป ๐——๐—”๐—œ๐—Ÿ๐—ฌ ๐˜๐—ฎ๐˜€๐—ธ๐˜€ *****
* Check bank for deposits/payments, then email those who have paid to let know.
* The Book! On average 1-2hrs is spent on โ€œthe bookโ€ a day - putting bookings in/making adjustments to peoples dates, cancellations, and finding available space ! (Sonia calls it โ€œgiving it a jooshโ€).
* Ongoing monitoring of weather & adjusting heaters/air cons/fans/outdoor blinds/windows to keep the Cat House cosy.
* Half an hour recap at the end of each night, often done over a drink, to recap/handover any info to eachother so we are both on the same page about everything ๐Ÿป๐Ÿฅ‚๐Ÿคทโ€โ™€๏ธ

๐Ž๐“๐‡๐„๐‘ (๐Ÿ๐ข๐ญ ๐ข๐ง ๐ฐ๐ก๐ž๐ซ๐ž๐ฏ๐ž๐ซ ๐ฐ๐ž ๐œ๐š๐ง ๐ญ๐จ ๐ค๐ž๐ž๐ฉ ๐ฎ๐ฉ ๐ญ๐จ ๐๐š๐ญ๐ž):
* Disinfect, clean & scrub litter trays.
* The Turnover Clean - when one furry guest leaves, their Suite fills the very next day. And this happens all year round. So each Suite is emptied, cleaned from top to bottom, setup with all new bedding/toys/litter trays/food&water bowls & a name tag.
* Order/buy supplies (including cat food, litter, bedding, laundry/cleaning/office products, etc).
* Keep website up to date, especially our โ€œAvailabilityโ€ page, which needs almost daily changes.
* Conversations with vets as needed (mostly for our own knowledge).
* Aside from invoices, all other tasks to do with accounting including keeping up with purchases&receipts/eftpos receipts/direct deposits/quarterly BAS etc.
* Cleaning of cat carriers after accidents have occurred on the way to us.
* Deposit details sent out to all in the next month.
* Booking forms for newbies (or โ€œoldiesโ€ who need to update details) entered into our system.
* Take and collect, photos/videos of our furry guests for updates, our records, facebook etc.
* Clean outdoor deck areas.
* Facebook posts.
* Sort out food for donations & drop off.

Phew! Somewhere in amongst all of the above we stop and smell the roses ๐ŸŒน This is why we get ever so slightly offended if people presume we only work the hours we are open for ๐Ÿคทโ€โ™‚๏ธ Most nights we are still doing โ€œwork stuffโ€ at 10pm, weโ€™re just infront of the TV ! ๐Ÿ˜‚ But hey, we love what we do! ๐Ÿฅฐ and remember, it's only the two of us ๐Ÿ’•

Address

94 Pagan Road
Gold Coast, QLD
4207

Opening Hours

Monday 8am - 10am
4pm - 6pm
Tuesday 8am - 10am
4pm - 6pm
Wednesday 8am - 10am
4pm - 6pm
Thursday 8am - 10am
4pm - 6pm
Friday 8am - 10am
4pm - 6pm
Saturday 8am - 10am
4pm - 6pm
Sunday 4pm - 5pm

Telephone

+61738079857

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