Eli Waters Animal Clinic

Eli Waters Animal Clinic A brand new, purpose built Animal Clinic in Hervey Bay. We provide healthcare services for your pets
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Just a quick reminder that we are part of this RSPCA initiative once again this year. Get a 20% discount for desexing bo...
18/06/2024

Just a quick reminder that we are part of this RSPCA initiative once again this year. Get a 20% discount for desexing both cats and dogs. If you have more than one pet needing the procedure, you can use the same desexing code to make a booking for each animal.
Don’t forget to tell your friend to tell their sister and neighbour…to get their animal desexed.
Promotion is on until August.

Register today!

It’s Puppy Pre-School time!!! Don’t forget to ask about available programs at reception on your next visit 🐾
18/06/2024

It’s Puppy Pre-School time!!! Don’t forget to ask about available programs at reception on your next visit 🐾

Puppy classes galore!!!!

Due to high demand, We have opened up another day of the week for puppy preps 🙏

Next available class starts in 2 weeks time on a Wednesday night with only 2 spots left!

Get your pup started on the right paw (or left) for the best chances at ensuring a happy confident pup to live your life with you 🐾🙏

Our puppy preps classes are different to the rest.. we don’t just teach sit drop & stay, you will learn valuable life skills that you and your pup will Carry with you for life 🐾

To book a spot, please Email [email protected] or pop in to Nissen Street Vet Surgery, Hervey Bay Veterinary Surgery or Eli Waters Animal Clinic to pop your name down 🙏 take your pups in too for a friendly visit 🐾

Gentlemann, real name Leo…is finally home. We received a call earlier this afternoon from his owner stating that she got...
17/06/2024

Gentlemann, real name Leo…is finally home. We received a call earlier this afternoon from his owner stating that she got a call from a friend who saw him on Facebook. The power of sharing posts!!! He’s been missing for a month. He is an indoor cat and might have really struggled to adapt to being outdoors. He was so happy to see his parents today. Thank you once again for always sharing our missing pets posts. They really make a difference. We’ve had Leo in our clinic for almost two weeks and we are so glad we were able to reunite him with his loved ones.

Update - Reunited with family 🥳Gentlemann is finally picking up weight 🥳. He is one of our stray animals at the clinic. ...
17/06/2024

Update - Reunited with family 🥳

Gentlemann is finally picking up weight 🥳. He is one of our stray animals at the clinic. He came in very underweight (skin and bones basically)and he was extremely hungry. He was very food aggressive but has since settled as knows he will be getting his meals. No one has come forth to claim him and we are still keeping him to make sure he is healthy. He is growing his hair back and his personality is coming out a lot more. He is such a sweet boy.
Gentlemann is a missing came in over a week ago. He had a blue collar on. He is male, not desexed or microchipped. We are still looking for his owner. We suspect he might have been owned by someone due to having a collar one. Please share for awareness 💜

Guess who finally took off his cone of shame 🥳…Whiskey has recovered so well from his desexing procedure last week. He i...
14/06/2024

Guess who finally took off his cone of shame 🥳…Whiskey has recovered so well from his desexing procedure last week. He is one brave boy.
This morning, he had some bit of fun in the sun with plenty of playtime and belly rubs. He loves being outside.
Whiskey is still up for adoption. He is a 7 months old Mastiff x Kelpie puppy. He is microchipped and vaccinated. All vet work is complete and he is ready for his new home. He is very playful and enjoys cuddles. Please share to help us find Whiskey his fur-ever family 🥰🐾🐶🦴💜

Caring for your pets during colder months is a lot different and may require families to do some lifestyle adjustments. ...
13/06/2024

Caring for your pets during colder months is a lot different and may require families to do some lifestyle adjustments. When the weather changes and the temperature drops, we tend to make our homes more warmer and comfortable for its occupants. Be it humans or the animals we share our lives with.

Weather conditions vary from region to region. Hervey Bay is not as “cold” as other parts of Australia but we still get some chilly mornings and nights. Animals adapt to the cold weather in different ways but some pets might require the pet owner to make specific arrangements.

Senior pets are believed to feel the colder weather a lot more. Usually pet owners would opt to have their pets in the house during cold nights. Should this not be an option, then a shelter is recommended to keep them away from the cold wind and drafts. Remember to ensure that the floors are thick and insulated to limit the cold coming in from the ground. Provide plenty of blankets and bedding for extra warmth and comfort. These pets would also benefit from quality warm clothing such as jumpers, coats or pyjamas.

Pets with arthritis also require more support in winter as they tend to suffer a lot more. Speak to your Vet regarding the best arthritis treatment for your pet this winter. Discuss joint support products, joint protection as well as anti-inflammatory for pets with arthritis.

As a survival mechanism, pets would seek much needed warmth from a fire, heater or any other availabe heat source. As they curl up in front of that heat source, they may sometimes experience burns. Please ensure your pet is supervised at all times and put safety guards such as fireplace screens or glass doors to protect them from burning. Training your pet to keep away from the fireplace is also very essential.
Should you decided to invest in heat pad for your pet, please make sure that it is of high quality; safe to use in the home and it is safe for your pets.

Cats tend to eat more in winter. Dogs would also eat a lot more in order to create insulation from fat storage in their bodies. However, seek Veterinary advice for your pet before deciding to change their diet. Ensure you change your pet’s water regularly to keep their water bowl warm. You might consider swapping metal food bowls for plastic bowls.

Stick to your exercise routine and ensure your pet is spending enough time playing as this keeps them moving and helps raise their body temperature.

And lastly, just because it’s cold, it doesn’t mean you have to skip your pet’s grooming regime. Hygiene is very important even during winter. Pets with wet, long and matted hair are more prone to infections.
Yes, we hate seeing our pets shiver after a bath but they need it. You can make the experience a lot better by doing the following:

🐾 Bath your pet in warm water. Do not use hot water to avoid burning your pet.
🐾 Make it quick!!!
🐾 Heat up the room well in advance. Use a heater or any other heat source.
🐾 Use a dryer to dry your pet a lot quicker. Be careful to not burn your pet in the process.
🐾 Dry your pet properly and thoroughly.
🐾 Conrinue to keep your pet warm after drying.
🐾

We have our Monthly Staff Meeting this afternoon. Phone lines will be open for emergencies. Should you want to generally...
13/06/2024

We have our Monthly Staff Meeting this afternoon. Phone lines will be open for emergencies. Should you want to generally enquire or schedule an appointment, we will return your call after the meeting. We apologise for any inconveniences and thank you for your understanding 💜

Meet Whiskey…He is a 7 months old Mastiff x Kelpie puppy. He was desexed yesterday (hence the cone of shame 🙈), microchi...
07/06/2024

Meet Whiskey…He is a 7 months old Mastiff x Kelpie puppy. He was desexed yesterday (hence the cone of shame 🙈), microchipped and vaccinated. Whiskey was from one of the local animal shelters however, his new owners could not keep him due to rental rules not allowing pets.
The family was unable to return him to the refuge due limited space. We have been boarding him since the desexing procedure.
He is recovering very well but hates being kept in the kennels. We take him out for regular walks. He loves them so much.

Whiskey is a very outdoorsy boy. Loves his food. He seems to get along with children. Not yet tested with cats. Did not like our dog Puzzle so much but might be different with other dogs. He has the sweetest nature. Whiskey is looking for a second chance and hopefully we can help with getting him his new furever home.

His adoption fee is free of charge. We would like for interested family to visit him as much as possible before making the decision to take him home. To apply for his adoption, please send us a text on our Facebook messenger to arrange a meet and greet.
Don’t forget to share this post just incase his furever family is on your timeline.

Update - Reunited with family 🥳We have a missing cat in the clinic. He is not microchipped and desexed. Seems quite youn...
06/06/2024

Update - Reunited with family 🥳

We have a missing cat in the clinic. He is not microchipped and desexed. Seems quite young, possibly around a year or two. He came in with a clean light blue collar and we believe he is owned by someone. May have been missing for a while or might have a health issue as he is quite skinny and was very hungry. He was found on the oval at Glendyne School (Nikenbah Dundowran Road).
If you have any info regarding this cat, please contact us on 07 4334 0037.
Please share for awareness 💜

Update:🥳 REUNITED!!!!🎉Anyone missing a this puppy. He is around 1 year 6 months old. Australian Cattle Dog. He was picke...
05/06/2024

Update:🥳 REUNITED!!!!🎉

Anyone missing a this puppy. He is around 1 year 6 months old. Australian Cattle Dog. He was picked up at Craignish Beach today. We have scanned his microchip however we’re unable to contact his family. He is the sweetest boy ever. Very friendly and loves human interaction. Please share for awareness.

04/06/2024

Reunited with loved ones this morning 💜. Thank you for sharing 🥳👏🥳

Anyone missing this gorgeous girl? Pictures will be in the comment section since Facebook does not allow us to post pictures and videos at the same time. She came in just as we were about to close for the day. She appears to not be desexed and we did not find a microchip on her. She’s very lovely and playful. She did have a collar on however that would be used to verify the owner as well as any other proof provided for ownership. Please let us know if she’s yours or if she belongs to someone you know.
Don’t forget to share for awareness 👍🏽

We love our winter snuggles and the cute pictures we capture 📸. Please share in the comment section pictures of your pet...
04/06/2024

We love our winter snuggles and the cute pictures we capture 📸. Please share in the comment section pictures of your pets all snuggled up to keep the cold away 🧤❄️🥶🧣

The weather is getting cooler as we welcome winter in the Bay and snakes are now looking for warmer areas to hibernate. ...
31/05/2024

The weather is getting cooler as we welcome winter in the Bay and snakes are now looking for warmer areas to hibernate. Very often snakes go into people’s homes seeking food and warmth.

Snakes are rarely aggressive and would prefer to stay away from potentially harmful situations. In saying that, our very adventurous, inquisitive and protective pets can sometimes run into a bit of a sticky situation with a snake. This could occur at home, during walks or while swimming in the pool or at the beach.

Snake bite sites can be difficult to identify in pets. It is easier to treat a snake bite case should the owner witness their pet have an encounter with a snake. However in some cases, an owner would suspect a snake bite case due to sighting a snake and later seeing symptoms in their pets. We do find situations where pet owners have not sighted a snake however would still believe their pet has been bitten due to previous experiences; living in an area known to have a lot of snakes or due to the presenting symptoms of the pet.

The owner and the vet would have to work together to get a proper diagnosis. Remember…in such cases, time is of the essence.

It is common for pets to collapse immediately after being bitten by a snake and then soon after improve and start moving again. Some pets continue to be lively even after being bitten by a snake. This does not mean they are okay. Their condition could deteriorate in about 1 to 48 hours after the exposure to the venom.

It can be difficult to find bite marks on our pets due to their coat and the area they have been bitten. Here are some symptoms to look out for:

🐾 Sudden weakness in the limbs/ wobbliness
🐾 Collapsed and/or soon after move again
🐾 Trembling/ shaking or twitching of muscles
🐾 Dilated pupils
🐾 Drooling
🐾 Pale gums
🐾 Panting
🐾 Pacing anxiously
🐾 Loss of bladder and bowel control
🐾 Discoloured, dark urine (often bloody)
🐾 Yelping/ crying
🐾 Difficulty breathing and/or fast breathing
🐾 Vomiting
🐾 Bleeding from the pet’s mouth or nose
🐾 Bleeding on the snake’s bite site
🐾 Complete paralysis
🐾 Behavioural changes such as agitation, confusion or fear

The longer the snake bite is left untreated, the lower the chances of survival. Snake venom can cause internal damage to kidneys, muscles and the respiratory system. The snake venom causes the blood to be unable to clot. This can also cause the pet to bleed to death

What to do if your pet is bitten by a snake?

🐾 Remain as calm as you possibly can and seek immediate Veterinary assistance.
🐾 If the bite wound is on the face or neck area, immediately remove your pet’s collar as the area might swell.
🐾 Attempt to reduce your pet’s movement and activity.
🐾 Try not to over-excite your pet, as this can worsen the effects of the venom due to adrenaline running through your pets body.
🐾 Only if possible, take a picture of the snake to help the Vet identify the culprit 🐍
🐾 If you can identify the snake, make sure you tell the Vet.
🐾 Do not attempt to pick up, capture or kill the snake. We don’t want you to end up in hospital too. One patient at a time please.
🐾 Do not attempt to suck the venom out for the same reason as the point above 👆. Please don’t do that!
🐾 It is impossible to treat a snake bite using home remedies and treatments. Take your pet to the Vet immediately.
🐾 If the snake is still in the home, contact a local snake catcher to help you safely relocate the snake.

Just to add, the Fraser Coast Council does not remove or deal with snakes. Make sure you have a local snake catcher’s contact saved in your phone or somewhere easily accessible in your home for emergencies such as these.

And lastly, snake proofing your home can be challenging however you can attempt to minimise their known habitats by doing the follow:

🐾 Keep scrubby and bushy areas cleared and pruned.
🐾 Regular yard management and maintenance.
🐾 Remove potential food sources that attracts rodents.
🐾 Mow your lawns and keep your grass short.
🐾 Get rid of unused pot plants and clutter around the house.
🐾 Do not keep wood or logs unattended for a long period of time.

Snakes will always live amongst us. We just have to find a way coexist on this planet. Happy Friday and stay safe ✌🏽.

Is your dog not desexed yet??? We have partnered with the RSPCA once again this year to offer a 20% discount on our dese...
30/05/2024

Is your dog not desexed yet??? We have partnered with the RSPCA once again this year to offer a 20% discount on our desexing prices.

All you have to do is register for a desexing code by through this link: https://operationwanted.com.au/

Enter your details and then select Eli Waters Animal Clinic as your clinic of choice. A code will be issued to you. Once you have received the code, give us a call to book your appointment.

Remember, the discount will only apply to those who have the desexing code through the RSPCA. You can also use that one code to desex multiple pets, should you have more than one pet that requires the procedure.

This promotion will start on the 01 June 2024 - 31 August 2024. Please share for awareness.

If you any further questions, give us a call on 0743340037.

Update: Bread returned home in the early hours this mornings ❤️. He is safe and getting tons of love from his family. !!...
29/05/2024

Update: Bread returned home in the early hours this mornings ❤️. He is safe and getting tons of love from his family.

!!!PLEASE HELP US FIND BREAD!!!

Our receptionist Kyesha's beloved darling cat has gone walkabouts last night.
His name is Bread, 2.5 years of age. microchipped and desexed
If you spot him around Kawungan near Ironbark Street, Bottlebrush Street, Doolong Road or other surrounding streets... Please drop into the clinic.
He's an indoor cat, so not street smart.
Has a cat run connected to the house so he and the others can go in and out at night. He has dug himself out of the cat yard and we aren't too sure how long he's been out for.

28/05/2024

Welcome to Eli Waters Animal Clinic. Get to know a bit about us and get a sneak peak of what happens beyond the reception area. We hope you enjoy the video🩺💊💉🩻🏥

We attended Australia’s Biggest Morning Tea hosted by Win Projects today; to raise funds in support of the Cancer Counci...
22/05/2024

We attended Australia’s Biggest Morning Tea hosted by Win Projects today; to raise funds in support of the Cancer Council.

Big ups to the team for hosting us. We had amazing coffee and tons of food. The guests looked beautiful and it was good getting to socialise with locals.

Cancer affects us in many ways. It is the one of the most devastating words to hear from a doctor’s mouth. Cancer has broken many families as it does not only affect those living and battle it but also the people they share their lives with.

May we live long enough to see better cancer management, more research done and hopefully a cure. Together, we can make a huge difference.

Remember, you can make a donation to the Cancer Council at any point in time. Head onto https://www.biggestmorningtea.com.au/ to make a donation online.

Job well done to you guys at Win Projects - Biggest Morning Tea fundraiser and may your good work spread far and wide 💜

We are on-call for emergencies this weekend. If you suspect that your pet is having an emergency, please call us immedia...
17/05/2024

We are on-call for emergencies this weekend.

If you suspect that your pet is having an emergency, please call us immediately. Do not send an email or a message on our page.

If you are unsure, these are some of the signs that your pet is in need of urgent medical attention:

🐾 Laboured or difficulty breathing
🐾 Collapsed/ unconscious
🐾 Dragging back feet
🐾 Male cat struggling to p*e (not passing urine)
🐾 Pale gums
🐾 Not eat or drinking
🐾 Lethargic
🐾 Lameness
🐾 Constant vomiting or inability to keep food down
🐾 Seizures
🐾 Bleeding
🐾 Injury to the eye
🐾 Obvious pain and yelping
🐾 Exposure or consumption of poison
🐾 Trauma
🐾 Bloody and/or persistent diarrhoea
🐾 Inability to deliver puppies or kittens

Our pets are often good at hiding their symptoms and the pain they experience. Do not panic and remain calm during the phone call and your travel to the clinic. Seek support if in need and remember not to be too hard on yourself.

Remember, we are here to help 🏥🩺🩻⚕️⛑️

Aging is inevitable and sometimes it comes with a range of health issues. It is a part of life we cannot escape. Senior ...
16/05/2024

Aging is inevitable and sometimes it comes with a range of health issues. It is a part of life we cannot escape.

Senior and middle-aged pets often suffer from arthritis. The most common form of arthritis in pets is Osteoarthritis also known as DegenerativeJoint Disease. Other types of arthritis include Rheumatoid Arthritis and Septic Arthritis caused by infection in the joints.
This can also occur in younger dogs.

Symptoms of Arthritis:
🐾 Stiffness or slowness when getting up or down or after resting.
🐾 Difficulty or unwillingness to jump, walk, run or go up and down stairs.
🐾 Dragging back legs.
🐾 Worn toenails.
🐾 Reluctancy to groom in cats.
🐾 Reduction in activity.
🐾 Difficulty exercising.
🐾 Reluctancy or difficulties getting up in the morning or after long hours of resting.
🐾 Trouble getting up on cold days.
🐾 Swelling and pain in the joints.

The pain of arthritis is often worse after resting, excessive exercise or during cold weathers. Arthritis is inflammation of the joints where the cartilage lining of the joint wears down.

Unfortunately, arthritis cannot be cured however can be managed. With proper management, progression can be slowed down.

It is very important to also control your pet’s weight when managing the progression of arthritis. Excess weight has the potential to add pressure on affected joints. This will cause more pain for your pet.

Although arthritis cannot be cured, anti-inflammatory medication can help to control the pain associated with arthritis. Most of the pets we see in our clinic are on arthritis injections administered on a weekly and then later on a monthly basis. Clients have reported to seeing improvement in their pets after regular visits for the shot. We also encourage clients to consider using osteoarthritis supplements for their pets as soon as possible.

If you suspect your pet is suffering from pain associated with arthritis, book an appointment to discuss available options for your pet.

We are having our May Staff Meeting today. Our phone lines will be active for emergencies only. We will return calls reg...
16/05/2024

We are having our May Staff Meeting today. Our phone lines will be active for emergencies only. We will return calls regarding appointment bookings and enquiries after the meeting. We apologise for any inconveniences and thank you for your understanding 🙂.

EDIT : OWNERS HAVE BEEN FOUND!LOST PUPS || ARE THESE YOUR BABIES?? ||Location where found: near Augustus dog park, roami...
15/05/2024

EDIT : OWNERS HAVE BEEN FOUND!
LOST PUPS || ARE THESE YOUR BABIES?? ||

Location where found: near Augustus dog park, roaming the streets.

Have been dropped off to us and are very tired and worn out after their adventure this morning!

Very often when people come to the clinic, they share stories of how they are fur parents due to many reasons. Some cann...
12/05/2024

Very often when people come to the clinic, they share stories of how they are fur parents due to many reasons. Some cannot have children of their own, while others share how they have found purpose in caring and loving their pets. As much as some people believe pets are not “real children”, to us, they are more than just our children…they are family.
It doesn’t matter how you ended up a fur-mum. Our love comes from the same source.

Today, we celebrate all fur-mums, foster mums, rescue mums, breeder mums, trainers and even pet sitters who ensure all pets are loved and cared for wholeheartedly.
We see your efforts and the late nights you’ve spent worried about your unwell pet making it through the night. For all the vomit, p**p and p*e you have cleaned. For the happy meals you’ve prepared and everything else you do on a daily basis. May you never grow tired and may you be rewarded with the greatest of love.

Happy Mother’s Day to you all 🥰🐾💐

Today is our 1 year anniversary as Eli Waters Animal Clinic. It’s crazy how a year could go by so quick. We literally ju...
11/04/2024

Today is our 1 year anniversary as Eli Waters Animal Clinic. It’s crazy how a year could go by so quick. We literally just opened.
When Dr. Lentswe relocated to Australia in 2019, one of his many wildest dreams was to establish his own practice. It has been a whole year. You did it sir and we are very proud of you 😘👏🎉🎊😘.
To our team…man, I don’t know where to begin. You’ve watched us build this from the ground up. We couldn’t have made it this far without your hardwork, dedication and passion for animals. You guys are the backbone of this place. Thank you for always being availabe for cuddles especially with patients missing their loved ones while they are in hospital. Thank you for advocating for stray animals to received the same amount of love and care in the clinic. You guys are a blessing.

To our clients and patients…thank you for trusting us with your fur-family’s health and well-being. Thank you for sharing stories about the life you have together. Thank you for the laughs, the tears and priceless memories. For sharing pictures and funny videos of what your pets get up to at home. We have the best job in the world because of you guys.

We cannot go without mentioning the love and support we received from the Hervey Bay community. All the recommendations and the good word you guys put out there in our name. We are forever grearful.

Lastly, we want to acknowledge and thank everyone who has adopted a pet from our clinic. You’ve opened up your hearts and homes for these animals giving them a second chance in life. You are unsung heroes.

This is one of many years to come. This is only the beginning.

Happy 1 year anniversary 🎊🐈🐶🐈‍⬛🐕‍🦺🦮🐕🐩🐰🐭🐇🐹🐀🐁🐾🐍🥰

Update - Reunited with family 🥰 Anyone missing a puppy??? Found in Urraween. Not microchipped or desexed. Not too sure i...
06/04/2024

Update - Reunited with family 🥰
Anyone missing a puppy???
Found in Urraween. Not microchipped or desexed. Not too sure if this harness belongs to her. Please share for awareness

We have our monthly staff meeting today. Phone lines will be open for emergencies however calls to book appointments or ...
04/04/2024

We have our monthly staff meeting today. Phone lines will be open for emergencies however calls to book appointments or to enquire, will be returned after the meeting.
We apologise for any inconveniences.

We are closed from the 29th of March 2024 until the 1st of April 2024 for the Easter Long Weekend. It will be business a...
28/03/2024

We are closed from the 29th of March 2024 until the 1st of April 2024 for the Easter Long Weekend. It will be business as usual from the 2nd of April 2024.

We hope you and your loved ones have an egg-citing Easter Break 🐣🪺🥰

Address

6 Guest Court
Hervey Bay, QLD
4655

Opening Hours

Monday 8am - 5:30pm
Tuesday 8am - 5:30pm
Wednesday 8am - 5:30pm
Thursday 8am - 5:30pm
Friday 8am - 5:30pm
Saturday 8am - 12pm

Telephone

+61743340037

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