
17/09/2025
✨New feature alert: Custom client requests✨
We’re continuously improving Paws App to help our clients reduce admin time – and make the appointment booking process more streamlined for front-desk staff and pet parents.
Our latest update to the Pet Portal is designed with exactly that in mind:
Paws App users can now enable Custom Requests – allowing clients to submit personalised updates for their pet or client profile, such as vaccination certificate requests or changes to details that can’t be edited directly in the portal.
Just one more way Paws App is helping clinics work smarter – with less admin and a better client experience.