AAA Vet Clinic

06/07/2025

📅 Appointment & Surgery Availability Update 🐾

We’re currently fully booked for routine appointments until July 25th, and those are filling fast we expect them to be gone by the end of the week probably the end of the day.

🗓️ Next available appointment: July 25
🩺 Next available surgery date: August 25th

We do keep limited spaces for urgent and emergency cases, but these fill quickly too. If your pet is unwell, please call us as early in the day as possible so we can try to accommodate you. Be advised these urgent appointments incur a higher cost as we have to squeeze you into our already fully booked schedule.

🚫 If you can’t make your appointment, please cancel with as much notice as possible.
Late cancellations or no-shows mean we can’t offer that slot to someone else who needs it and right now, every minute counts.

⏰ Please arrive on time.
Due to how tightly booked we are, if you’re 5 minutes late or more, you may need to reschedule. We know life happens, but we have to keep to schedule to care for everyone.

Thanks for your patience and understanding during this busy time 💚

06/07/2025

Confirmed case of Hendra in QLD!

This again reiterates why we strongly recommend all horses are Hendra Vaccinated! Dr Kate’s & the clinic policy on not seeing sick unvaccinated horses IS STRONG!

VACCINATE YOUR HORSES!

Horse owners are encouraged to vaccinate their animals against the disease which can be fatal to both horses and, in rare cases, humans.

04/07/2025

🐾 A Message from the Team 💬

We’re here because we care deeply about animals and we work incredibly hard every day to help them, even when we’re overwhelmed and fully booked.

That said, we’ve had a growing number of people speak to our team aggressively or try to make us feel guilty when we simply cannot squeeze in another appointment. Let us be clear:

👉 Abusive behaviour, guilt-tripping, or disrespect of any kind will not be tolerated.

We hate saying “no” just as much as you hate hearing it. But pushing or blaming the team doesn’t change the reality it only makes a tough day worse for people who are already stretched thin.

Please be kind. We’re doing our best, and we deserve to be treated with basic respect.

To everyone who shows patience and compassion: thank you. You’re the reason we keep going.

19/06/2025

🚨Closed tomorrow for Show Holiday 🚨

28/05/2025

We are currently having MAJOR sever/computer issues and don’t have access to any of our computers! We are trying to rectify this ASAP but we can’t currently make any appointments! You can call and leave your details for a call back but there is no rectification time!

22/05/2025

Vets, Mums, and the Chaos in Between 🐾👶

Running a busy vet clinic while raising little humans… let’s just say some days feel like we’re holding it all together with coffee and good intentions!

At AAA Vet Clinic, we absolutely love what we do. Your animals mean the world to us, and we work hard to be there when you need us. But the honest truth: we’re a small, local clinic and just like us, the other nearby clinics (MIVS & Cloncurry) are run by mums too. There’s no big referral hospital just up the road, and we’re all juggling a lot.

So sometimes, when you call after hours or in an emergency there may not be a vet available right away, overnight or for the weekend. It’s not because we don’t care (we really do!) but often, it’s the first time all day we’ve seen our families. Sometimes it’s dinner, a bedtime story, or just a moment of being “Mum” after a long, emotionally full day or week.

So we want to thank you for your patience, your understanding, and your kindness. It helps more than you know—and it keeps us going through the late nights, early mornings, and everything in between ❤️

06/05/2025

High demand- thank you for your patience.

Our team is currently experiencing a very high volume of appointments and we are fully booked for the next TWO WEEKS . We are doing our absolute best to accommodate urgent cases and provide every pet with the time and care they deserve. Please remember there are only two vet clinics in town, both of us with limited staff trying to accommodate all of the animals in town.

We kindly ask for your patience and understanding during this busy period. If your pet is unwell and you’re unsure whether it’s urgent, please call us and our team will help guide you.

If you already have an appointment booked, we thank you in advance for being on time, and for any cancellations, please give us as much notice as possible so we can offer the space to another pet in need.

Thank you.

02/05/2025

We seem to be having intermittent issues with our diversions on our main line connecting with our Vet Nurse Triage Team at VetCheck 24/7!

Our other line seems to be working, so if you have a connection issue with our main line 4743 3220 please try 4743 9794!

29/04/2025

AAA Vet Clinic is closed today as Dr. Kate celebrates a very special day — her little boy’s first birthday!

It feels like just yesterday he arrived, and we’re so excited to spend this precious day together as a family. & Thank you for your understanding and support!

Emergency care will still be available if needed — please call 4743 3220 or 4743 9794 to chat with one of the VetCheck 24/7 nurses!

Thank you!
Dr. Kate and the AAA Vet Clinic team

17/04/2025

For afterhours assistance please call the clinic on 4743 3220 or 4743 9794 to speak to a VetCheck24/7 Triage Nurse who will help you with your concern & put you in touch with a vet should it be deemed necessary!

10/04/2025

📆Appointment & Desexing availability📆

We wish to advise that we have limited appointments available and these are filling up fast. Our next available appointment date is the 28th of April, our morning consults are already booked leaving only afternoon appointments. Our next availability for surgical appointments is not until the 6th of May.

If you already have an appointment and need to reschedule or cancel please give ample notice so that we may be able to fit someone else in that needs the appointment. Thank you for your patience during this busy time.

06/04/2025

TAKE NOTE - Wait times expected TODAY!

Due to illness sweeping the clinic only Dr Kate and Nurse Kaitlyn are working today! We were already VERY double/triple booked for 2 vets, however Dr Kate will now be the only vet working & she will attempt to still see all appointments booked but please note this will likely come with increased wait times.

Dr Kate is also unwell with the flu & 23 weeks pregnant & Nurse Kaitlyn is coming off from being sick so whilst a little under the weather we are here for you all! We just ask to please be friendly & kind today!

If you wish to reschedule you can do that too!