13/10/2025
It's that time again where we receive lots of questions about our poultry and eggs. Here are some of our most frequently asked questions that may be of help.
Poultry & Egg FAQ's https://purpletreepets.com.au/faqs/
- Where do you post your eggs?
We post our eggs Australia wide using Australia Post. You can choose between Express Post (recommended for the quickest delivery and best hatch success) or Parcel Post at checkout.
- How do you pack your eggs for post?
We use inflatable wine bottle air column packaging to post our eggs. We have been using this method for over 5 years now with good success. You can learn more about our packaging method here: https://purpletreepets.com.au/posting-hatching-eggs/
- Where is your poultry farm located?
We are located in Shoalhaven Heads, on the South Coast of NSW.
- Do you hatch chicks and ducklings for sale?
From time to time, we offer a limited number of chicks and ducklings for sale on a pre-order basis. As we are a small hobby farm and not a large-scale poultry operation, availability is seasonal and depends on our birds’ natural laying and hatching cycles.
We do not breed for profit. Our small-scale breeding is done primarily to maintain our own flocks and to help cover the cost of feed and care. Any surplus chicks or ducklings are made available to other poultry keepers who can provide safe, loving homes.
To ensure our birds go to the best possible environments, we assess each customer and their setup before approving a sale. This helps us confirm that proper housing, warmth, and care will be provided, and that the birds will be kept responsibly. For the welfare and safety of our animals, we reserve the right to refuse a sale if we feel a home is not suitable or adequate.
Because of our focus on animal welfare and biosecurity, we only hatch small batches at a time, ensuring every bird receives proper attention and care before going to its new home.
- Is your farm open to the public for viewing?
We operate as a closed hobby poultry farm, which means our property is not open to the public. As our hobby farm is located on our private home premises, we do not permit visitors inside our poultry yards or pens. This is both a security and biosecurity precaution to protect our family and prevent the introduction of viruses or diseases that can be carried on clothing, shoes, dust, or feather dander.
All egg and poultry collections are by appointment only and can be picked up safely from our front porch. Birds can be viewed from a secure cage on the porch before being taken home.
For the safety of our animals and property, our premises are protected by 24/7 surveillance.
All orders are to be placed through our website prior to pickup and are to be collected by appointment only. Once your order is confirmed, we’ll arrange a suitable pickup time and the pickup address will be provided.
- Do you sell eating eggs to the public?
Yes we do! All eating eggs are to be purchased via the website and available for contactless pickup only from front porch at Shoalhaven Heads. Once you have ordered we will contact you to arrange pickup.
As selling eggs is not our primary business, and we also manage other work and family commitments, all egg pickups are strictly by appointment or contactless collection from our front porch. This ensures we can prepare your order safely and have it ready at a time that suits both you and our schedule.
Learn more on our 'Terms & Conditions' page: https://purpletreepets.com.au/terms/
