19/01/2025
Firstly we would like to wish our customers are very happy new year & we hope 2025 is a great year for you all.
Now on to business. We are so grateful to our customers that have shown patience & gratitude for the products we make.
Moving forward Steve will not be doing any work outside of our normal scope of products. Just our own created products keeps him busy. Our business is a small home based business that is a second job for Steve. These products have been designed with our own dogs in mind & from that we have created this hobby business. We are not a massive manufacturing company. Everything is made in Steve’s workshop by Steve.
After recently being treated by a customer whom has a significantly large business so poorly over a price increase we will no longer take orders without a deposit. We also will not take deposits until your order is ready to begin.
Now sadly we have had to make some price changes due to the increase of pricing in materials. For years we have worn those costs to keep our prices down. But this has made a significant loss for us where we have not even covered our expenditure. We cannot continue to run at a loss. We have made sure that we have kept prices competitive in the market for similar products. We also cannot give you a turn around of 2 days or even 7 days. Steve builds everything to order & as mentioned this is not his only work. Steve however stands by his work & will make sure the products that go out to you are to the highest standard.
Thank goodness we are lucky to have the best customers that have always supported our small hobby business & have always understood that each product takes time to make & more than anything for your PATIENCE!
We look forward to working with you this year 🥰 Picture of some of our quality control crew ❤️
