The Circle of Fluff offers specialized small dog services for toy poodles and other toy breeds, oodles and teacups. Dog grooming, pet sitting and dog walking including medication administration and house sitting. Professionally trained and qualified by RSPCA Animal First Aid/CPR & Understanding Dog Behavior & Caring For Dogs. Dog Grooming qualifications from the acclaimed Dog Diversity Academy. Contact us now for a free consultation.
This is a registered business, police checked and insured with MGA Insurance for Groomers, Pet sitters and Dog walkers.
Terms & Conditions
There is always the possibility an accident could occur during grooming. Grooming equipment is sharp. Even though we use extreme caution and care in all situations, possible problems could occur including cuts, nicks, scratches, quicking of nails etc. In most cases this can happen when a pet is wiggling or moving around. We are First Aid trained by RSPCA and will attend to small accidents if they occur. Owners will always be notified if something like this happens. For pre-existing illnesses etc it is the owners responsibility to cover vet bills. Also, if your dog has a contagious condition or sign signs of illness, please reschedule so we can avoid exposing other dogs. During the grooming session we don’t allow your pet to see you as this encourages the pet to move and wiggle. Every effort will be made to ensure your pet is groomed as safely as possible. Often pets behave much better when the owner is absent so please keep in mind that you cannot stay at Circle of Fluff during the grooming process. However, we will be sending you regular updates (photos and videos) throughout the grooming session.
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🌟Additional charges will apply for the following reasons:
•Difficult animals require additional time to perform the job. We reserve the right to charge an additional fee when this has resulted in more labor intensive work.
•Matted Hair requires additional time to perform the job. We reserve the right to charge an additional fee for animals that have resulted in more labor intensive work.
•Fleas/mites will be treated and the cost passed on.
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Whilst we understand that appointments have to be cancelled due to an emergency, we ask for 24 hours’ notice to cancel an appointment. Should You provide less than 24 hours notice, or fail to appear, you will be charged a cancellation fee of 50% of the grooming price quoted. This can be paid by bank transfer or added to your next grooming visit. Arriving over 30 minutes late for an appointment in most cases will require rescheduling and a missed appointment fee.
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💰All dogs must be paid for on collection, we accept 💸cash and 💳direct transfer to account only.
Matted coats can cause a variety of skin and health problems. Due to matting your pets coat may have to be clipped short, there is a risk the skin can be nicked due to how close to the skin the groomer needs to clip. The skin will show signs of irritation. It is your duty to care towards your pet to maintain the coat between grooming appointments. Matted animals can take extra time and there will be an additional fee for this. Should a vet be required due to irritation or infection underneath the matting, you agree to pay these costs.
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It is important that you advise us of ANY health concerns your pet may have, including arthritis, diabetes, epilepsy, allergies and skin conditions. Your pets welfare is our first concern, so in the event of an injury or illness a vet may be called. If your animals has fleas or mites, we will treat this as required and there will be an extra fee for this. We may refuse service is contagious conditions such as Ringworm become evident during grooming.
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Circle of Fluff reserves the right to refuse to groom aggressive or difficult pets. You agree to inform us if your pet is known to be aggressive or has ever bitten anyone or of any particular triggers which cause your pet to act aggressively.
We may groom your pet using a soft muzzle or with other handling or management techniques.
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