16/12/2025
🐾 Client Roster Update Please Read 🐾
Clients joining us after October 2025 get offered first-available or cancellation appointments only for the remainder of the year. These clients will not be placed on a regular roster in 2025, but may be considered for 2026 first-available rosters, subject to suitability, location, and availability and if we feel your pet was the right fit for mobile grooming.
Our grooming rosters run on 2, 4, 6 & 8-week cycles, restarting mid-January and finishing 24 December each year. January appointments are first-available as rosters reset, with new client onboarding from February. (Subject to availability)
We currently have a large waiting list, lots of newcomers, and still on trial appointments and 2026 dates will not be confirmed until January, once rosters are finalised and issued to our VIP and regular clients first. We cant just "squeeze" you in. Your urgent, isnt our urgent. Someone else booked that spot you want Xmas week, 8mths ago.
This system allows us to care for our dogs properly, support our small team, and reduce last-minute cancellations. We kindly ask all clients to plan grooming needs ahead and to communicate respectfully. Requests outside our capacity or policies may be declined. Any ongoing back and forth that leads to distracted staff, will result in banning from our pages as we simply cannot risk safety or precious time with clients.
Thank you to our loyal clients who plan ahead — we appreciate you 🐶💙
