12/11/2025
It's disappointing to have to post about this issue again, however it is a DAILY occurrence.
The clinic phone number is 02 6972 2863. Delete any other numbers from your phone to reduce confusion.
It is incredibly inappropriate and self centered to contact our staff on their personal devices or accounts (mobile phones, text, Facebook, Snapchat, Instagram, Messenger etc.) for work related issues, particularly during work hours! We have a clinic phone for a reason. Please use it. The staff working that day should answer and be able to take a message or help you.
Would you like someone to contact you at all hours of the day or night, when you are at work or on holidays? Please respect our staff enough to not do this to them. The on-call vet for any given day is available for emergencies. Not the vet or staff member of your choosing.
Thanks to everyone that does the right thing.