iDoggos

12/13/2024

❤️Important Update for Our Customers❤️

We’re excited to share some positive news! Canada Post has announced they will resume operations at the start of next week. This means there’s a chance some orders might arrive before Christmas, though we can’t guarantee this just yet.

Please wait for an updated tracking number by email. We’ve been eagerly awaiting news from Canada Post just like you, and we’re receiving a high volume of messages about updates. Rest assured, we’ll provide tracking details as soon as they become available.

With the four-week strike, Canada Post will need time to process their backlog, so delays may still occur as they catch up. We deeply appreciate your patience and understanding during this challenging time.

Thank you for your continued support—we’re doing everything we can to ensure your orders reach you as soon as possible!

12/13/2024

❤️Important Update for Our Customers❤️

We’re excited to share some positive news! Canada Post has announced that they will resume operations at the start of next week. This means there’s a chance some orders might arrive before Christmas, though we can’t guarantee this just yet.

Keep in mind that with a four-week strike, Canada Post will need time to process their backlog, so delays may continue as they catch up. We understand how challenging this has been and truly appreciate your patience as we navigate this together.

Thank you for your support and understanding—we’re committed to getting your orders to you as quickly as possible!

12/11/2024

I wanted to take a moment to thank everyone who has supported us and continues to do so every day. This journey hasn’t been easy, and it still isn’t. We’ve faced countless challenges, including supplier delays and financial difficulties, to make this dream a reality. A single comment can deeply impact someone’s mental health. We are human, with hearts, and we love horses just as much as you do.

Please understand that our current sale generates no profit. We’re doing this to prove the quality of our products. Every order costs us $15–$20 just in shipping, not to mention the cost and time spent on personalization. We’re still a small but growing team, doing our best to manage orders, messages, marketing, accounting, social media, exchanges, and returns.

We’re pouring our hearts and souls into this project, and your support means the world to us, especially during this prolonged Canada Post strike. Please keep an eye out for an updated tracking number via email, and thank you again for your incredible patience.

Chanel

12/09/2024

12/06/2024

📢 Important Update on Shipments🚨

We’re thrilled to share that many of our delayed orders are packed and ready to ship! However, due to the ongoing Canada Post strike, there are delays that are unfortunately beyond our control. All shipping labels have been printed and added to our system, and we’re now waiting for Canada Post to scan and process the packages.

🔑 Key Information:

🚨Current processing time 2-3 weeks. (All delayed orders that waited more than that are eligible for an important credit. And is already processed- please wait any informations by email)

• 📦 Tracking Status: If your tracking number shows “not found” or no updates, don’t worry! It simply means Canada Post hasn’t scanned the package yet.
• ⏳ Response Times: We’re receiving a high volume of messages and are working hard to assist everyone. Please allow us extra time to reply.

🛒 For New Orders:
If you’re placing a new order, please be aware that shipping delays may continue, especially as we approach the busy holiday season. 🎄🎁

✨ Alternative Solutions:
We are actively working to find other shipping options to prioritize orders that need to arrive before Christmas.

🙏 We kindly ask for your patience and understanding during this challenging time. Comments about delays on our posts increase message traffic 📈 and may slow our ability to assist you. Rest assured, we are doing everything possible to resolve these issues quickly.

Thank you for your incredible support and kindness 💕. Your patience means the world to us as we work through this together!

12/01/2024

📢 Important Update for shipments 🚚

We’re excited to share that many of our delayed orders have been packed and are ready to go. However, due to the ongoing Canada Post strike, there are delays in shipping that are beyond our control. All shipping labels have been printed and are already in our system, and we’re waiting for Canada Post to scan and process the packages.

💡 Important Notes:
• We deeply apologize for this longer delay and truly appreciate your patience as we navigate these challenges.
• If you’re placing new orders, please note there may be shipping delays leading up to Christmas.

🙏 We kindly ask that you avoid commenting about delays on our posts, as it significantly increases private messages and makes it harder for us to reply promptly. Rest assured, we’re doing everything we can to resolve this situation and provide updates.

Thank you for your continued support during what has been a very challenging year. Your understanding means the world to us!

11/26/2024

🐴 DELAYED ORDERS 🐴

Please note: this only affects certain sizes and colors. Many orders are still being delivered within 4–6 business days.

To our valued community, thank you so much for your overwhelming support since our global launch! 🌍 Our revolutionary waterproof halters have received an incredible response, and we’re working tirelessly to fulfill all your orders.

As of now, we’re processing all delayed orders and expect to be fully up to date by the end of November. To show our gratitude for your patience, everyone currently waiting will be eligible for a “major credit” as a thank-you for your understanding.

Important Updates:
🔺• Due to a strike at Canada Post, tracking numbers may take longer to update. Unfortunately, this is beyond our control, but we assure you your orders are on the way.
• Many orders are being shipped in parts, so receiving partial shipments is normal.

To ensure we can assist you quickly, here’s how to contact us:
➡️ For address changes or modifications: Use “MODIFICATION”
➡️ For urgent inquiries: Use “URGENT”

Please allow 3–4 business days for a response as we carefully address each message.

🚨Lastly, we kindly ask that you refrain from leaving additional comments under our posts regarding delays, as this increases unrelated messages and emails, making it harder for our team to assist you efficiently.

Thank you again for your trust and understanding – we can’t wait for you to experience our halters soon!

10/15/2024

Thank you so much, Mckenna, for sharing these stunning photos of you and your horse wearing our waterproof horse halter in Green Emerald Color! 🌿💚 We love seeing how our halters look in action, and your support means the world to us! 🐴✨”

09/09/2024

🌟 Exciting Announcement! 🌟

After months of hard work, we’re beyond thrilled to announce that we’ve officially submitted our request for an international patent for our revolutionary waterproof & breakaway halter! 🎉

We want to extend a huge thank you to everyone for your incredible support. The global demand for our halters has been overwhelming (in the best way possible) and has caught us by surprise. This led to temporary delays in processing orders, and we sincerely appreciate everyone’s patience.

To those who are still waiting for their orders or responses, we hear you! 🌍 We’ve received messages from all around the world in many different languages, and we’re doing our best to reply to everyone while growing our team to provide better service and reduce future delays.

This product isn’t just another halter—it’s a revolutionary innovation for horses everywhere. We kindly ask for your patience once again as we continue this journey together. ❤️

Thank you for being part of this movement with us!

08/05/2024

Happy 60th birthday to the most beautiful angel 🤍🪽. I’m on my pursuit to make you proud.

-Chanel

07/04/2024

Nouveau commanditaire cette année... iDoggos, avec leurs magnifiques licols imperméables, durables et sécuritaires. Visitez leur site web 👉 https://idoggos.com/products/chevaux-licol?variant=44131823124703

06/17/2024

La compagnie ✨️ offre à tous les futurs adoptants de Galahad un magnifique licou en cadeau !
🍏🙏🫶
Pour en bénéficier, contactez-nous avec une copie du contrat d'adoption à l'adresse suivante : [email protected]

Un immense merci à cette généreuse compagnie que nous adorons ! ⚘️🌾

(À noter : Galahad connaissait bien la mère de la fondatrice, qui nous a malheureusement quittés aujourd'hui).

Voici notre beau TOKYO le petit cheval de Galahad avec un licou icavalos.

fans iDoggos

Pour en commander https://idoggos.com/fr/collections/horse-halter

06/13/2024

💜Waterproof and breakaway horse halters in stunning lilac! 🐴🎆

Our breakaway halters are designed with precision, featuring a breaking point of 100-130 lbs, exactly like leather, from the crown strap. Safety and style combined! Plus, we offer replacement parts for any breakaway incidents, ensuring your halter is always ready for the next adventure.

🔹 Durable and stylish
🔹 Safe breakaway feature
🔹 Easy replacement parts

Thank you Myriam! 📸