Animal HealthLink

01/04/2025

Celebrating 4 incredible years today! As we mark four years of Animal HealthLink, we're filled with gratitude for the trust and support of our amazing clients. You've been with us every step of the way, allowing us to reach remarkable milestones, like over 300,000 triages and answering thousands of calls this year alone.

We're looking forward to continuing to support veterinary professionals, patients, and animal caregivers in 2025 and beyond. Thank you so much for believing in our mission to enhance animal care through dedicated teletriage services.

12/28/2024

While many were enjoying festive celebrations, the dedicated team at Animal HealthLink was hard at work this holiday season!

This Christmas, our amazing staff assisted a record number of patients—220 on Christmas Eve, 260 on Christmas Day, and 302 on Boxing Day. We know that pet health concerns don't take a holiday, which is why we were available to provide essential care and advice when it mattered most.

Thanks to our teletriage services, pet owners had access to immediate support during one of the busiest times of the year, ensuring their furry friends received the care they needed even when many facilities were closed or had long waiting periods. Meanwhile, our clients were able to get more time back during the holidays to spend with their loved ones.

We're very proud to support our clients and grateful to our team for their tireless efforts!

12/25/2024

Merry Christmas from our families to yours!

As we gather to celebrate the joy of the season, we at Animal HealthLink want to extend our warmest wishes to you, your clients, and everyone's furry family members. May your holidays be filled with peace, love, and plenty of tail wags and purrs!

We are incredibly grateful for your support and trust in us throughout the year. It’s been a pleasure helping to ensure the health and happiness of your patients, and we look forward to continuing to serve you in the new year.

Swipe through to see some of our favorite festive pet photos from the Animal HealthLink team! Which one is your favorite?

11/12/2024

Exciting news! Our CEO, Leilani Mustillo, was recently featured on the Vet Tech Cafe Podcast! Leilani shared the story of how Animal HealthLink began and explored the challenges in the veterinary industry that inspired innovative teletriage solutions.

Tune in to hear her thoughts on the future of veterinary care and how teletriage is making a difference for patients, practices, and pet parents alike. You won’t want to miss this insightful conversation!

Caffeinators, we're going back to Canada for this one, so pack your bags! Or, you can stay remote like Leilani's employees and listen to her talk about Animal HealthLink! Leilani Mustillo has been an RVT for over 15 years, but as many of us have, experienced burnout and due to life circumstances nee...

11/01/2024

Bowling, costumes, food, and fun!

A huge thank you to our incredible friends, partners, clients, and staff who joined us for our 3rd Annual Bowling Mixer during CanWest! From creative costumes to striking down pins, it was such a joy to come together, connect, and share some laughs. As most of our team works from home, getting to visit with our community in person is always a highlight.

Special thanks to Steady Gait Planning and Mosaic Veterinary Partners for co-hosting this event, High Rollers in Banff for providing the perfect venue, and Pixel Pumas Pro for capturing all the fun moments you see here. We can’t wait to do it again!

10/31/2024

🎃 Happy Halloween from Animal HealthLink! 🎃

This spooky season, nothing gives veterinary teams the chills quite like these haunting realities! From the dreaded 2 AM calls to the eerie uttering of the 'Q' word, we’re here to make things a little less scary. Let us handle the calls, so your team can rest easy—no tricks, just treats for your team and your practice! 👻

10/18/2024

The mountains are calling. CanWest 2024 is almost here! Will we see you there? If so, be sure to drop by Booth #31. We have some fun things planned, including games, prizes, and some of the most exciting swag we've ever offered! We're looking forward to seeing everyone soon.

Curious about our services and want to discuss in person? You can schedule a 1:1 conversation with our team during the conference here: https://hubs.la/Q02V0fvq0

09/25/2024

Animal HealthLink is thrilled to once again be an exhibitor at the CanWest Veterinary Conference! Hosted annually by the Alberta Veterinary Medical Association in beautiful Banff National Park, CanWest is highly regarded as the most engaging and informative veterinary event in western Canada.

If you plan to attend, come visit us at Booth #31 to meet the team, see what's new, grab some swag, and enter to win prizes! Let us know if you're coming by clicking here: https://hubs.la/Q02R8RPX0

By entering your info in advance, you will be eligible for exclusive events and giveaways, and it sets us up for a great conversation!

Unlike the wildlife, we are very approachable 😉 Can't wait to see everyone!

08/26/2024

🐾 Happy International Dog Day! 🐾

At Animal HealthLink, we understand that dogs are more than pets—they're family. Their well-being is an essential part of what we do. That's why we partner with veterinary practices to offer teletriage after hours, so owners can confidently navigate medical concerns regarding their canine family members at any time of the day.

Our triage services support veterinarians in delivering the highest standard of care, so that every dog gets the help they need and deserve, keeping them happy and healthy. Did you know that about 68% of the calls we receive are for dogs?

Today, we celebrate the incredible bond between dogs and their humans, and the vital role veterinarians play in their care.

Be sure to give your doggos lots of belly rubs, snuggles, hugs, and maybe even a gentle *boop* today.

08/25/2024

🐾 Exciting News! Our Operations Manager, Alana, is taking the stage at the Joint Conference of AEMV Association of Exotic Mammal Veterinarians & Association of Reptile and Amphibian Veterinarians in New Orleans on August 27th. Her session, Exotic Animal Triage, will dive into the essentials of providing critical care for small mammals and reptiles. Whether you’re a seasoned pro in emergency medicine or a member of the support team, this session offers invaluable insights! 🐍🦎With 7 years of ER experience, a Master Herpetologist certification, and a passion for exotic animal care, she's ready to share their knowledge with the community.

08/01/2024

If you've been evacuated due to the Alberta wildfires and require veterinary care, Peace River Veterinary Services has set up a telehealth line sponsored by Veterinarians Without Borders that can be reached by calling 780-900-3966.

Callers will be connected to an experienced RVT operator who will do a triage assessment of the animal via phone, text, or video. Instructions will be given should the animal need emergency care or is stable and requires monitoring.

Please note, only those displaced by wildfires in Alberta are to use this hotline. Feel free to share this number with anyone you know who is affected and has animals in their care. We can help any species, including small animals, large animals, exotics and livestock.

Thank you to Veterinarians without Borders for generously sponsoring this line, and thank you to Peace River Veterinary Services LTD and Mosaic Veterinary Partners for supporting this initiative.

We've got your back during this uncertain time.

07/26/2024

Our hearts go out to all the people, animals, and communities who are affected by the wildfire situation in Alberta. We know this is an uncertain and scary time.

Thanks to the generous funding by Veterinarians without Borders, an emergency wildfire support triage line was established in partnership with Animal HealthLink and Peace River Veterinary Services LTD (Mosaic Veterinary Partners Group) in case any animals belonging to evacuees experience a medical concern or emergency. Please note, this line is to support those that have been displaced by Alberta wildfires only.

If you are an evacuee and you'd like to have access to this service, we ask that you email [email protected] to learn about the line.

Wishing the best to those affected and we know the communities will rally together to support and rebuild.

07/17/2024

Happy World Snake Day! This is a great opportunity to appreciate these fascinating yet often misunderstood creatures!

Did you know that Animal HealthLink has the ability to triage all species of animals, including snakes and other exotics species? Find out more about partnering with Animal HealthLink to gain a virtual extension of your team, so all of your patients can be cared for 24/7. Click here: https://hubs.la/Q02GSNh00

Big or small, we will take the call!

07/05/2024

🐾🤠 Yeehaw! Our pets are ready to ride! A big thank you to everyone who sent in these adorable photos of their furry friends rocking the cowboy hats from Animal HealthLink at the recent CVMA Convention. We love seeing your pets looking so stylish! Keep sharing your pet photos with us! 🐶🐱❤️

07/03/2024

🤠CVMA 2024🤠

Thank you to our amazing partners, MNP LLP, Mosaic Veterinary Partners, and Steady Gait Planning for working with us! We are Stronger Together, and our mega-booth was a big hit! We had so much fun connecting with the veterinary community, dressing in our western best, making memories, and taking lots of fun photos. 📸

A big thank you Haus of Posh for handling the booth furniture and decor. We truly appreciated your hard work to help make our mega-booth vision come to life.

Thank you as well to the Canadian Veterinary Medical Association for throwing another wonderful event.

06/14/2024

🏌️‍♂️⛳ Tomorrow, join Bear Creek Animal Clinic and members of the Peace Country/Northern BC veterinary community fore the 3rd Annual Putts for Pets Golf Tournament! We are a proud sponsor, excited to support animal health while enjoying a fun, laid back day on the links. Stay tuned for more updates from the course!

05/22/2024

Exciting News! 🐾 Animal HealthLink is thrilled to announce our new partnership with Humm! Now, our clients can offer preferential financing rates to help pet owners manage and access the cost of veterinary care. Contact us to find out more, or if you're already a client, please reach out to your account manager to learn about the preferred pricing you can receive. Let's make sure every pet gets the care they deserve.

05/20/2024

Proud to be featured as Avenue Magazine — Calgary's Innovators of the week!

Since 2021, Calgary-based Animal HealthLink has triaged more than 200,000 cases for patients across Canada and the U.S.