Animal HealthLink

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Canada
Calgary, AB
Animal HealthLink

After-hours veterinary teletriage support by Registered Veterinary Technologists. Our expert team of RVTs has an average of 15 years of experience.
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Animal HealthLink (AHL) provides remote triage, aka "TeleTriage" services for veterinary practices. We act as an extension of veterinary practices and provide professional, competent, and compassionate service to veterinary clients. AHL TeleTriage service is designed by and for veterinary professionals to integrate with primary care, emergency, and referral facilities. AHL helps on-call practices

by a 75% reduction in after-hours phone calls. We also provide appropriate advice and reassurance to those clients during those stressful calls. We work hard to ensure veterinary teams are well-rested and set up for success for the true emergencies and are the best version of themselves during the day. Our ER hospital services allow hospital staff to focus on the critical patient in front of them. Blending TeleTriage and in-person care revolutionizes ER workflow and redeploys critical staff to improve patient care and hospital efficiency. Integration of TeleTriage into ER workflows results in staff retention, improved hospital profitability, and most importantly - patient care. We created AHL with the vision to improve the lives of veterinary professionals and the patients they serve.

Our mission is to give veterinary professionals the ability to focus on what they do best: taking care of the patient. NOTE: Animal HealthLink only works in conjunction with accredited/certified veterinary practices in North America. The TeleTriage service is only accessible through those veterinary practices.

11/01/2024

Bowling, costumes, food, and fun!

A huge thank you to our incredible friends, partners, clients, and staff who joined us for our 3rd Annual Bowling Mixer during CanWest! From creative costumes to striking down pins, it was such a joy to come together, connect, and share some laughs. As most of our team works from home, getting to visit with our community in person is always a highlight.

Special thanks to Steady Gait Planning and Mosaic Veterinary Partners for co-hosting this event, High Rollers in Banff for providing the perfect venue, and Pixel Pumas Pro for capturing all the fun moments you see here. We can’t wait to do it again!

10/31/2024

🎃 Happy Halloween from Animal HealthLink! 🎃

This spooky season, nothing gives veterinary teams the chills quite like these haunting realities! From the dreaded 2 AM calls to the eerie uttering of the 'Q' word, we’re here to make things a little less scary. Let us handle the calls, so your team can rest easy—no tricks, just treats for your team and your practice! 👻

10/18/2024

The mountains are calling. CanWest 2024 is almost here! Will we see you there? If so, be sure to drop by Booth #31. We have some fun things planned, including games, prizes, and some of the most exciting swag we've ever offered! We're looking forward to seeing everyone soon.

Curious about our services and want to discuss in person? You can schedule a 1:1 conversation with our team during the conference here: https://hubs.la/Q02V0fvq0

09/25/2024

Animal HealthLink is thrilled to once again be an exhibitor at the CanWest Veterinary Conference! Hosted annually by the Alberta Veterinary Medical Association in beautiful Banff National Park, CanWest is highly regarded as the most engaging and informative veterinary event in western Canada.

If you plan to attend, come visit us at Booth #31 to meet the team, see what's new, grab some swag, and enter to win prizes! Let us know if you're coming by clicking here: https://hubs.la/Q02R8RPX0

By entering your info in advance, you will be eligible for exclusive events and giveaways, and it sets us up for a great conversation!

Unlike the wildlife, we are very approachable 😉 Can't wait to see everyone!

08/26/2024

🐾 Happy International Dog Day! 🐾

At Animal HealthLink, we understand that dogs are more than pets—they're family. Their well-being is an essential part of what we do. That's why we partner with veterinary practices to offer teletriage after hours, so owners can confidently navigate medical concerns regarding their canine family members at any time of the day.

Our triage services support veterinarians in delivering the highest standard of care, so that every dog gets the help they need and deserve, keeping them happy and healthy. Did you know that about 68% of the calls we receive are for dogs?

Today, we celebrate the incredible bond between dogs and their humans, and the vital role veterinarians play in their care.

Be sure to give your doggos lots of belly rubs, snuggles, hugs, and maybe even a gentle *boop* today.

08/01/2024

If you've been evacuated due to the Alberta wildfires and require veterinary care, Peace River Veterinary Services has set up a telehealth line sponsored by Veterinarians Without Borders that can be reached by calling 780-900-3966.

Callers will be connected to an experienced RVT operator who will do a triage assessment of the animal via phone, text, or video. Instructions will be given should the animal need emergency care or is stable and requires monitoring.

Please note, only those displaced by wildfires in Alberta are to use this hotline. Feel free to share this number with anyone you know who is affected and has animals in their care. We can help any species, including small animals, large animals, exotics and livestock.

Thank you to Veterinarians without Borders for generously sponsoring this line, and thank you to Peace River Veterinary Services LTD and Mosaic Veterinary Partners for supporting this initiative.

We've got your back during this uncertain time.

07/26/2024

Our hearts go out to all the people, animals, and communities who are affected by the wildfire situation in Alberta. We know this is an uncertain and scary time.

Thanks to the generous funding by Veterinarians without Borders, an emergency wildfire support triage line was established in partnership with Animal HealthLink and Peace River Veterinary Services LTD (Mosaic Veterinary Partners Group) in case any animals belonging to evacuees experience a medical concern or emergency. Please note, this line is to support those that have been displaced by Alberta wildfires only.

If you are an evacuee and you'd like to have access to this service, we ask that you email [email protected] to learn about the line.

Wishing the best to those affected and we know the communities will rally together to support and rebuild.

07/17/2024

Happy World Snake Day! This is a great opportunity to appreciate these fascinating yet often misunderstood creatures!

Did you know that Animal HealthLink has the ability to triage all species of animals, including snakes and other exotics species? Find out more about partnering with Animal HealthLink to gain a virtual extension of your team, so all of your patients can be cared for 24/7. Click here: https://hubs.la/Q02GSNh00

Big or small, we will take the call!

07/05/2024

🐾🤠 Yeehaw! Our pets are ready to ride! A big thank you to everyone who sent in these adorable photos of their furry friends rocking the cowboy hats from Animal HealthLink at the recent CVMA Convention. We love seeing your pets looking so stylish! Keep sharing your pet photos with us! 🐶🐱❤️

07/03/2024

🤠CVMA 2024🤠

Thank you to our amazing partners, MNP LLP, Mosaic Veterinary Partners, and Steady Gait Planning for working with us! We are Stronger Together, and our mega-booth was a big hit! We had so much fun connecting with the veterinary community, dressing in our western best, making memories, and taking lots of fun photos. 📸

A big thank you Haus of Posh for handling the booth furniture and decor. We truly appreciated your hard work to help make our mega-booth vision come to life.

Thank you as well to the Canadian Veterinary Medical Association for throwing another wonderful event.

06/14/2024

🏌️‍♂️⛳ Tomorrow, join Bear Creek Animal Clinic and members of the Peace Country/Northern BC veterinary community fore the 3rd Annual Putts for Pets Golf Tournament! We are a proud sponsor, excited to support animal health while enjoying a fun, laid back day on the links. Stay tuned for more updates from the course!

05/22/2024

Exciting News! 🐾 Animal HealthLink is thrilled to announce our new partnership with Humm! Now, our clients can offer preferential financing rates to help pet owners manage and access the cost of veterinary care. Contact us to find out more, or if you're already a client, please reach out to your account manager to learn about the preferred pricing you can receive. Let's make sure every pet gets the care they deserve.

05/20/2024

Proud to be featured as Avenue Magazine — Calgary's Innovators of the week!

Since 2021, Calgary-based Animal HealthLink has triaged more than 200,000 cases for patients across Canada and the U.S.

05/15/2024

Only 8 more days until the 45th Anniversary Conference - Embracing the Journey: Honoring our Past, Shaping our Future, with ABVTA! We are proud to be sponsoring two sessions, both being delivered on Sunday, May 26, by one of our very own Operations Managers, Alana!

Following her graduation from Olds College, Alana has immersed herself in the ever-changing world of emergency medicine, with a special interest in anything relating to exotic animal husbandry education. Her journey has led her through 7 years of ER work, a zookeeping internship in Nebraska, animal care opportunities with the Calgary Zoo, research work at the University of Alberta and most recently, her certification as a Master Herpetologist.

If you are attending ABVTA this year, and you're interested in exotic animal care, you won't want to miss this.

05/12/2024

Happy Mother's Day to all the amazing moms out there, whether you're a human mom or a pet mom! 🌸 Today is a day to celebrate and appreciate everything you do. Your love knows no bounds. 💕 Thank you for all the sacrifices you make and the unconditional love you give. Shoutout to all of the amazing (human and pet) moms on the Animal HealthLink team! We hope you enjoy the day.

04/25/2024

The countdown is on! We're teaming up with MNP, Mosaic Veterinary Partners, and Steady Gait Planning at The 76th Annual Canadian Veterinary Medical Association Convention, in Calgary from June 26th to 30th. Look for our joint booth at the convention, and keep an eye on our pages for more exciting updates leading up to the event. Animal HealthLink is thrilled to be exhibiting here in our home city, and we can't wait to see the community become Stronger Together.

04/17/2024

We are so excited and proud to be a sponsor for the upcoming 45th Anniversary ABVTA Conference this year! Thank you for having us, Alberta Veterinary Technologist Association - ABVTA. As an RVT owned and operated company, we are thrilled to support the work of the ABVTA in RVT advocacy, continuing education, and professional development, and its impact on animal welfare!

We're looking forward to seeing everyone in Edmonton from May 24th to 26th. If you're interested in the ABVTA conference, you can find all the info here: https://hubs.la/Q02tcCVC0

Address

2600, 144 – 4 Avenue SW
Calgary, AB
T2P3N4

Telephone

+18337387811

Website

http://animalhealthlink.ca/

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Videos

October is RVT Month! 🎉🐾👩‍⚕️ At Animal HealthLink, we are incredibly proud to be led and operated by an amazing team of Registered Veterinary Technologists (RVTs)! 💙 RVTs are the backbone of veterinary care, providing essential expertise, compassion, and dedication to every animal they help. Whether it's triaging calls or supporting veterinary practices, our team is committed to making a difference in animal health every single day. This month and every day, we recognize and celebrate the hard work, knowledge, and heart that RVTs bring to the veterinary community. Let's take a moment to recognize and appreciate the incredible contributions they make. 🙌🐶🐱 #RVTProud #RVTMonth #AnimalHealthLink #VeterinaryTeam #ThankYouRVTs #VetMed #VeterinaryProfessionals #AnimalCare

🎃🕷️ Spooky season is here at CanWest2024! Stop by Animal HealthLink’s Halloween-themed booth for fun giveaways including pet costume accessories, t-shirts, water bottles, stickers, pens, and candy! Some prizes are limited. Come say hi and grab some swag before it’s gone! #VetMed #HalloweenVibes #CanWest2024 #VeterinaryLife #SpookySwag

Yahoo! Still buzzing from the fun we had at our booth and the social events at the @cvma.acmv convention! We loved listening to your stories, connecting with new and old friends, and seeing everyone's creativity at the photo booth! We hope everyone had as much fun as we did, and left the convention feeling inspired!

Last week we had the pleasure of attending the @viticusgroup_animalhealth 96th WVC Annual Conference in Las Vegas! Thank you to our amazing RVTs, Shannon, Lana, and Amanda, who were there with us. Also, it was so great to see clients from Northern Canada all the way to Nebraska! Whether you're our neighbour or 4000 km away, in Canada or the USA, we really love supporting the real heroes who help their patients in their time of need. Thank you to Jillian Carr of @steadygaitplanninginc for organizing a wonderful night on the town, and for Viticus Group for putting on a great show. Until next time 👋

Animal HealthLink 2023 Highlights

From Calgary to Banff, from Vegas to Colorado and Montreal, 2023 was a busy year for us here at Animal HealthLink! Much of our work is done remotely, so we are always excited to travel to conferences to meet our community members, grow as a team, learn the latest and greatest in the industry, and share all that we have to offer. Can't wait for more in 2024!

Care, Connect, Celebrate.

Unwrap a season of giving and support with Animal HealthLink! As we embrace the festive spirit, we're thrilled to unveil a special gift for all! 🎁 Sign up for a year of Animal HealthLink's veterinary teletriage service before January 31, 2024, and receive either: 🎉 Option 1: A Treat for Your Team! Receive a $250 gift card for the merchant of your choice. Perfect for a team celebration or a well-deserved treat! 🤝 Option 2: Share the Joy! Prefer to give back? Choose a charity close to your heart, and we'll donate $250 in your name, spreading the warmth of this season to those in need. If you've been interested in signing up for our service, this is a good time to do so! Offer is also open to current clients. Click to learn more: https://www.animalhealthlink.ca/on-call-holiday-promo Let's make this holiday season memorable for you, your team, and the animals we all care so deeply about.

IVECCS 2023

If you're at IVECCS, stop by booth 1316 for some of this sweet swag! #IVECCS2023 #iveccs #vetmed #ervet #vettech #teletriage #triage

If you're at IVECCS, stop by booth 1316 for some of this sweet swag!

Happy International Cat Day! As much as we love cats, they are still generally misunderstood creature! In other words, they are NOT little dogs. We want to give a special shout out to International Cat Care @icatcare, who provides advocacy and resources surrounding feline welfare and health. #InternationalCatDay #BeCatCurious

Happy National Love Your Pet Day! Don't forget to show some extra love to our furry family today. Today, we are featuring Coco (@coco_the_pomsky_pup), one of the newest puppies to join the AHL family! #nationalloveyourpetday #pomsky #pandemicpuppy #loveyourpetday #teletriage #veterinarymedicine #veterinarytechnician

AHL operators have remotely triage more than 10,000 cases since January 2021. Thank you to all the forward-thinking veterinary practices that helped make this happen. Thank you to our amazing RVT operators that provide skillful, compassionate, and effective TeleTriage services. 10,000 cases led to 7,000 less calls that the on-call vet had to deal with on an emergency basis and appointments diverted to regular hours or appropriate facilities. 7,000 calls diverted @ 10 minutes each is: - 1167 hours or - 48.6 days of additional time that veterinary staff slept, spent time with family, or focussed on the patient in front of them so far in 2021. #teletriage #veterinarymedicine #veterinarywellbeing #NOMV

Happy RVT month to all the vet techs across the globe! But I especially want to show my appreciation for our wonderful Animal HealthLink RVTs! It has been an incredible year for AHL, and I am proud to say that we couldn't have done it without this team. This is an amazing group of people who chose to step up to the plate and work towards a solution to the current veterinary crisis. My heart is truly warm to see my fellow colleagues work tirelessly to improve the lives of veterinary staff and patients. RVTs are the heart, soul and driving force of this company and we can't thank you enough for all that you do. - Leilani Mustillo, CEO Please enjoy this video of our wonderful RVTs and their pets. #RVTMonth #NationalVeterinaryTechnicianWeek #vettech ##veterinarytechnician #vettechappreciation #teletriage #telemedicine #telehealth #RVT