06/13/2025
WE ARE HIRING!
Join our team at Valley Veterinary Hospital in Fredericton, New Brunswick!
Lead with heart, organization, and purpose in a role that blends operational excellence with people-first leadership.
About Us:
Valley Veterinary Hospital is a well-established, full-service veterinary clinic serving the Fredericton area. We are proud of our close-knit, compassionate team—including experienced DVMs and dedicated support staff—who share a commitment to providing high-quality, personalized veterinary care. Our hospital is known for its friendly, collaborative culture and strong relationships with our clients and their beloved pets.
The Opportunity:
We’re looking for a full-time Office/Client Service Assistant to work with and support the daily administrative operations of our hospital with our Hospital Manager. This permanent role is perfect for someone who thrives in a leadership position, enjoys working with people and animals, and brings a strong focus on organization, communication, and business efficiency.
What You'll Do:
• Oversee the day-to-day administrative and front-office operations of the hospital.
• Provide leadership and support to team members, fostering a positive and productive workplace.
• Collaborate closely with the Hospital Manager to ensure smooth staffing, scheduling, and performance management.
• Deliver exceptional client service by handling escalations and ensuring follow-ups are completed with care.
• Collaborate and support the Hospital Manager with hiring, onboarding, training, and development of staff to help them succeed in their roles.
• Monitor office systems, maintain hospital policies, and ensure procedural compliance.
• Manage hospital supplies, inventory control, and budget tracking.
• Assist in local marketing and client engagement strategies to support hospital growth.
• Champion a positive team culture and address concerns with professionalism and empathy.
• Take ownership of special projects and administrative tasks that contribute to the smooth running of the clinic.
What You Bring:
• Experience in office management, team leadership, or a similar administrative role.
• Excellent communication and interpersonal skills—you lead with empathy and clarity.
• Strong organizational and time management abilities.
• A hands-on approach to problem-solving and decision-making.
• Passion for animals and appreciation for the people who care for them.
• Comfortable with technology and administrative software.
It's a Bonus If You Have:
• Previous experience in veterinary, healthcare, or hospitality environments.
• Familiarity with payroll systems, budgeting, and goal setting.
• Experience with Microsoft Office, PIMS software, or Ceridian Dayforce.
Compensation:
• Competitive compensation based on experience.
• Additional benefits include healthcare, staff discounts, and ongoing professional development opportunities.
Join Us:
If you're an organized, compassionate leader who thrives in a dynamic environment and is excited about supporting a veterinary team that truly cares, we’d love to meet you. Apply today and become part of our mission to deliver trusted, compassionate care to the Fredericton community. Must Love Animals! Please email [email protected].
