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Monday 8am - 8pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm

Neighbourhood Veterinary Hospital

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Canada
Kamloops, BC
Neighbourhood Veterinary Hospital

Veterinary Hospital providing first opinion medical and surgical services to dogs and cats!

12/06/2024

December is here, and with that we are reaching the holiday season. There will be changes to our availability over the holidays. Please refer to the image for days we will be available!

Due to the days we will be closed, and weather conditions potentially impacting deliveries, we strongly encourage special orders to be placed with as much notice as possible. Many of our special orders do come from out of province.

We apologize for any inconvenience this may cause. Please reach out to our team directly if you have any questions!

12/04/2024

We will never turn down a puppy hug! Hunter may be young, but he has already grown so big. After his vaccination and treats, he appreciated a good cuddle from RVT Sara.

11/29/2024

~Attention NVH Clients – Changes to Clinical Hours at NVH ~

We are making some changes to our clinical operating hours at Neighbourhood that we would like to announce to all of our lovely clients.
We will be closed for clinical services (appointments and surgeries) on Thursdays beginning in December. The clinic will remain open for phone calls and emails, prescription refills and pickup, and for food and product sales, with our amazing reception team members holding down the fort

11/28/2024

Surgery Packs!

Proper care and preparation of surgical instruments is crucial to safety and success of surgeries. At most hospitals, you will notice estimates and invoices including charges for surgical instruments/packs used for procedures. We want to walk you through the process of cleaning and sterilizing a pack for surgery. The specific pack being showcased in the photos in one of our general neuter packs.

Step One: Instrument Cleaning
Once surgery is completed, the surgeon will remove all sharp materials (scalpels and suture needles) so our VA's or RVT's can get started cleaning the instruments. They remove all disposable materials (gauze, suture material or any body tissue) and start to soak the instruments in warm water with instrument safe cleaner. They will be scrubbed after some time in this solution to remove the bulk of debris. After this, they will be moved into an ultrasonic cleaner which also contains an instrument safe cleanser. The ultrasonic cleaner uses high frequency sound waves to create bubbles. These bubbles work their way into tight spaces to help dislodge debris/material from all the fine spaces within the instruments. Once they have completed their cycle here, instruments are moved into a surgical milk solution for a soak. Surgical milk helps to provide a protective barrier on the instruments to prevent dulling to ensure they remain in their best condition.

Step Two: Surgical Pack Preparation
Once the instruments are cleaned, they are air dried and laid out flat to ensure there is no moisture build up in any of the hinges. Meanwhile, surgical wrapping material is freshly washed and dried to prepare for wrapping. Surgical greens (the material to wrap the packs) are only washed with other surgical fabrics to ensure no other contaminates come into contact with them during the washing process. All fabrics are lint rolled once dried to make sure any small fragment of hair/lint is removed. All additional pack requirements are collected to begin the final step of preparing surgery packs (gauze and a sterilization indicator).

Step Three: Sterilization
Surgical packs are "double wrapped". This allows for a complete sterile field when the inside is opened on the surgeons tray. Surgery packs are wrapped tightly to ensure they stay closed until they are ready for surgery. Packs are then taped with a specific autoclave tape that will change colour once sterilized. Written on the tape is what surgery pack it is (general surgery pack versus a spay/neuter pack) as well as the date it was sterilized. Once wrapped and labeled, packs are put through our autoclave. Autoclaves provide a high temperature and high pressure environment which sterilize whatever is inside. Once the autoclave cycle is complete, packs inside must completely dry and are then ready to be used for the next surgical case!

Did you know all of these steps are required to prepare instruments for surgery?

11/26/2024

As a small & locally owned business ourself, we love to support fellow small businesses as often as we can. With the holiday seasons coming up quick, we want to highlight *some* downtown businesses that we know & love. We strongly encourage you to support in any way you can, whether it is sharing their name or sourcing a gift for someone through them. Anything helps to keep small businesses alive! There are many incredible options throughout town, but being a downtown business ourselves we will just be highlighting them for now.

- Far + Wide
- Crooked Crown
- The Art We Are
- Ms. Whimsey's Gift Emporium
- The Modern Family Boutique
- Castles & Cottages
- All Aboard Games
- Jardines Domaine
- Kamloops Artisans' Bazaar & Soup Desire Cafe

Please comment below your favourite locally owned business!

11/22/2024

Murphy is the sweetest dog with a great admiration for our treat jar. There was one time her owner took her for a walk, and Murphy dragged them to our front door just so she could have a goodie!

We promise to always have a treat available for your pet(s)!

11/19/2024

*Cold Weather Gear*

The temperature is dropping, but most of our pets are still begging for some stimulation outside! Be weather prepared with appropriate gear for warmth, visualization and protection from the elements.

We have many options available. Fleece sweaters, winter jackets, boots and lights! Ruffwear never disappoints with their quality, and the products can be used for years to come.

If you are going to invest in any products for your pets, please make it be reflective gear/lights so they can be visualized. Next would be foot gear for those icy days to ensure their delicate paw pads do not get damaged. Paw balm is also something wonderful to keep on hand to moisturize paws after contact with icy, snow and ice melter/sand.

11/13/2024

Bella is definitely Best Dressed!

This sweet girl came to see us and wanted to make an impression. Needless to say, it worked!

11/07/2024

A reminder that Monday is Remembrance Day.

We will be closed in observance of the day, and will re-open on Tuesday November 12th at 8:00am for our regular hours.

If you require urgent/emergent care, please contact Phases Veterinary Emergency Hospital at 236-766-0450.

Lest We Forget.

11/04/2024

Is the time change knocking you down. Here is "Mocha" and "Chino" to help perk you up and get through the week!

These sweet littermates came in for their vaccine boosters recently and we could not get enough of them.

10/31/2024

Happy Halloween!
We wanted to go over one last risk that may come with the holiday, should you choose to participate.

Costumes are one of the most fun parts of the Halloween tradition! You get to get all dressed up, and some people really take into account all of the finer details. Some of these details include dressing up our pets!

If you do choose to wear a costume, or have family members who will be, please make sure that they are kept out of reach from our pets. Additionally, if your pet is wearing a costume there are some factors to keep in mind to ensure safety. Costumes tend to have many accessories and details that can be enticing for our animals to chew on. These finer parts could become problematic should they accidentally be consumed. Depending on the detail that was ingested, your pet may require emesis (vomiting) to be induced to remove it from their system. If it is not caught early, and creates problems within the GI tract, exploratory surgery may be required to remove it.

Alternatively, pets wearing costumes can create similar problems. Should you have your pet participate in dressing up, we ask that you do so with supervision. Do not leave them unattended with a costume on. Parts of the costume could get caught around the house, they may create choking hazards, as well as ingestion of material (as mentioned above) can cause gastrointestinal problem. Also, pets may be anxious and uncomfortable wearing pieces if they are not used to clothing/accessories. It may be fun to look at, but please keep in mind that this holiday provides many stressors already and we do not want to overload your pet.

Photographed here is Tilly! Tilly was dyed with *pet safe* temporary hair dye. Her owner wanted to make her look like The Lorax with orange and yellow colouring, which is a very fun way to take art in Halloween without the stress of an ensemble!

10/29/2024

We know this has been talked about numerous times, but it is still the most common pet emergency following Halloween.

Use caution with how you store your Halloween goodies. Majority of the standard treats given out, or purchased, for this holiday are toxic to our pets.

Not only are we concerned about chocolate toxicity, but many other candies contain artificial sweeteners which are also toxic to our pets.

If you are concerned that you pet has ingested a Halloween treat, there are a few options to you can take for your pets health.
Contact Pet Poison and have a consultation with them. They can determine the level of risk depending on what was consumed, and what course of action to take with your veterinary team.
Contact your regular veterinary clinic (if within office hours)
Contact the emergency hospital (if outside of your family veterinarians office hours)
Please note that if you contact your veterinarian, or the emergency hospital, it will always be encouraged for you to bring your pet own for an assessment if you are concerned.

10/25/2024

Halloween is approaching and with that comes many risks and stressors for our pets. Today we want to discuss “ding dong” fright with our pets.

Ding D**g fright is the when your pet gets triggered by someone announcing themselves at the door, whether this is a doorbell ring or a knock on the door. Some pets think it is exciting, but others get protective and can get anxious. Depending on your pets individual response to someone at the door, you may want to revamp how you go about being a house that gives out treats.

Some ideas are: leave a bowl in your front entrance and allow people to take a treat with an honour system, sit outside with your treats and hand out as they approach you so you can still enjoy all of the costumes, contain your pet in a safe space so they are not as easily triggered, or not partake in the trick or treat tradition at all.

Regardless of this, your pet should always be contained in some form. A kennel or a closed room within your home are best. With all of the commotion that comes with the holiday, and all the possibility of the door opening to outside, the risk of escape will always be present without a secure plan for your pet. Unfortunately, Halloween is one of the most common evenings for pets to get loose and become lost. Along with your pet being secured, we also strongly encourage you too follow up and make sure your pets identification is up to date (I.D. tag, microchip, etc).

10/23/2024

We have some news that will make you *hop* out of your seat!

Since the opening of Phases Veterinary Emergency Hospital, we temporarily stopped seeing small mammals and exotics.

We are very excited to start to offer our exotic services again!
We will be starting with small mammals only; bunnies, guinea pigs, hamster, ferrets, and so on.

Stay tuned on an update on when other exotics will be accepted!

We look forward to seeing your pets, big and small.

10/17/2024

Many of you know our amazing RVTs we have at NVH, but if not, let us refresh your memory! We are so fortunate to have Linda, Robyn, Terra and Sara at our hospital. Everyday we are thankful for the passion, knowledge, skill and empathy they bring to our team. Please help us in giving them some much deserved appreciation!

We also want to thank all of our other RVTs at Phases Veterinary Emergency Hospital, as well as the other RVTs in the community. We all appreciate you! Thank you for what you do!

10/15/2024

It is RVT WEEK!

An RVT is the powerhouse of any veterinary establishment. Their commitment to the care of your animals and their compassion is essential to everyday function.

They are trained to perform many tasks within the veterinary hospital. They administer medications, monitor anesthetics, perform radiographs and scrub in to assist with complicated surgeries. They perform diagnostic tests, are phlebotomists and ensure client communication is top tier. This is just a vague idea of what they do day to day.

The most important thing they do is help advocate for your pets, and love them like they're their own.

We hope you can help up show appreciation for our dedicated RVT's as we shine a light on them this week!

10/10/2024

*Long Weekend Hours*

We will be CLOSED on Monday October 14th in observance of Thanksgiving.
We will re-open on Tuesday October 15th at 8:00am for our regular hours.

Should you require emergency care, please contact Phases Veterinary Emergency Hospital.

We hope you all take after Mylo here and have a relaxing weekend surrounded by loved ones!

10/09/2024

⚠️TRAFFIC PATTERN CHANGES⚠️
Please Note, the city is paving the rightmost lane on 1st Avenue outside our clinic today- Access to our parking has been coned off from 1st Avenue.
Parking in the alley is accessible through the opposite end of the alley via St. Paul Street West, or Battle Street West as pictured below. The sidewalk remains open to foot traffic.
We apologize for any inconvenience this may cause.

Address

7 St. Paul Street West
Kamloops, BC
V2C1E9

Opening Hours

Monday	8am - 8pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+12509802480

Website

http://neighbourhoodvets.com/

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Videos

Happy International Cat Day! Mr. Tutt had his urine collected for some routine blood work, and he had no issues laying on his back with some delicious Cat-It treats! We decided to continue with some of his care while he was happily feasting on some Chicken flavoured snacks. We LOVE low stress handling and positive treat reinforcement.

A reminder that tick's are out in full force this year! Zoey presented to us with some mobility concerns, and after taking her history and doing an examination our most likely diagnosis was tick paralysis! She had a luscious hair coat, so it took all hands on deck to find our friend! Soon enough, we found an engorged tick embedded. The tick was successfully removed, and we began her on tick preventative. Tick paralysis can present in varying degrees of mobility concerns - they can be wobbly, then can lose complete ability to use their legs, or in severe cases they can also have breathing/respiratory issues. Once the tick is removed in full and tick preventative is administered, mobility can return within a few hours time.