VCA Canada Tri Lake Animal Hospital & Referral Centre

VCA Canada Tri Lake Animal Hospital & Referral Centre We are a full-service animal hospital providing health and emergency care for your furry, feathered and scaly friends.

We care for cats, dogs, birds, pocket pets, reptiles, and other exotic pets.
250 766 3236
250 862 6551 (backup emergency line)

Open 7 Days a Week! We have a doctor in hospital until 10pm Monday through Friday and until 5pm on Saturday and Sunday to see emergency appointments (exceptions around Stat holidays, contact the clinic for more information)

Small Animal Medicine & Surgery
Orthopedics
Phy

siotherapy & Rehabilitation
Acupuncture, Laser, & Shockwave therapies
Dermatology
Endoscopy
Radiology, Ultrasound, & CT Scans
Chemotherapy
Behaviour
Nutrition

🐾 Another Pet Pantry Success! 🐾We’re feeling incredibly grateful after another heartwarming day of giving back to our co...
07/04/2025

🐾 Another Pet Pantry Success! 🐾

We’re feeling incredibly grateful after another heartwarming day of giving back to our community.

Some of our team had the privilege of supporting local pet parents through the , in partnership with the amazing folks at VetsForPets. Together, we provided essential supplies, care packages, and preventative veterinary support to pets and their people in need in Victoria.

From all the wagging tails, to heartfelt conversations, it was a reminder of why we do what we do.💙

Thank you to our volunteers, partners, and community for making this possible. We’re already looking forward to the next one!

🎆  can be a blast — but not always for our pets. 🎆While we enjoy fireworks, BBQs, and summer fun, our furry companions m...
07/01/2025

🎆 can be a blast — but not always for our pets. 🎆

While we enjoy fireworks, BBQs, and summer fun, our furry companions may experience stress, heat risks, and unexpected dangers. As your veterinary team, we’re here to help you keep them safe and comfortable.

🐾 Canada Day Pet Safety Tips 🐾:
✔️ Fireworks & loud noises can cause anxiety so keep pets indoors in a quiet, secure space.
✔️ Always have updated ID tags & microchips in case your pet bolts from fear.
✔️ Avoid hot pavement — if it’s too hot for your hand, it’s too hot for their paws.
✔️ Never leave pets in parked cars, even for a few minutes.
✔️ Keep alcohol, cannabis, and party food out of reach — they can be toxic to pets.
✔️ Provide shade & fresh water if you’re celebrating outdoors.

We know that questions — and worries — don’t always wait for regular hours. That’s why our is here for you, even when we're "closed". Whether it’s a late-night concern, a weekend “is this normal?” moment, or you just need peace of mind, you can use the app to connect with trusted veterinary support 24/7, access your pet’s medical records, and get guidance when it matters most.

Let’s make this Canada Day safe and stress-free for every member of the family.

🐾 Behind Every Pawprint Is a Person Who Cares 🐾It’s easy to assume our story begins and ends with the animals we treat. ...
06/30/2025

🐾 Behind Every Pawprint Is a Person Who Cares 🐾

It’s easy to assume our story begins and ends with the animals we treat. But we want to take a step back — to the people who make it all possible. To the people behind the pet care. The ones who make us who we are.

Keep your eyes to our socials as we introduce and spotlight some of the incredible individuals who make our hospitals flow, with .

We’re proud of our people — and we can’t wait for you to meet them.

A safe pet is a happy pet! Let’s keep them cool and protected all summer long — especially when those temps start to ris...
06/25/2025

A safe pet is a happy pet! Let’s keep them cool and protected all summer long — especially when those temps start to rise. 🥵♨️🌡️ Here are some tips to help your furry friend .

⚠️ Content Warning! This post contains burn injuries that may be sensitive to some. ⚠️🐾 Tikka’s Incredible Journey: A   ...
06/20/2025

⚠️ Content Warning! This post contains burn injuries that may be sensitive to some. ⚠️

🐾 Tikka’s Incredible Journey: A Story 🐾

Tikka, a 9-year-old silver lab, faced an unimaginable challenge after surviving a house fire. Rescued by firefighters, she arrived at Animal Care Centre of Strathmore in extreme pain, with severe burns covering much of her body.

Through weeks of intensive care, including pain management, hydrotherapy, honey bandages, and wound care, she fought every step of the way. But her recovery wasn’t just about healing — it required surgical removal of dead and damaged skin to give her the best chance at mending and regrowth.

After 20 days in hospital, Tikka was finally stable enough for surgery. The delicate procedure removed the unhealthy tissue, allowing her body to begin true healing. Just one day later, she was strong enough to go home — her journey back to health fueled by expert care, unwavering resilience, and the incredible support of her family and .

After nearly two full months, she officially graduated from care, celebrated with balloons, treats, and a new toy. A true fighter, an inspiration, and a reminder of the power of compassion.

06/16/2025

Tasked with critical activities like boosting team morale and meeting the daily pet quota, these highly skilled emplyees will stop at nothing (nudging, whining and persistently staring) to keep everyone on schedule.

Shoutout to all the pet dads out there!Whether you’re giving belly rubs, making sure your furry friend stays healthy, or...
06/15/2025

Shoutout to all the pet dads out there!

Whether you’re giving belly rubs, making sure your furry friend stays healthy, or just being their favourite human, today is all about celebrating you! Thanks for being the kind of pet dad who make tails wag and hearts happy.💙🐾

06/14/2025

Hey Pet Parents!
We've extended our weekend emergency hours for the summer.
NOW OPEN:
Thurs 8am - Sun 10pm

When wildfire smoke fills the air, it’s not just humans who feel the effects — our pets are at risk too. Poor air qualit...
06/11/2025

When wildfire smoke fills the air, it’s not just humans who feel the effects — our pets are at risk too. Poor air quality can cause eye irritation, coughing, difficulty breathing, and fatigue, especially for pets with respiratory conditions or short-muzzled breeds.

🚨 How to Keep Pets Safe 🚨

🏡 Keep them indoors as much as possible, with windows and doors closed.
💨 Use air purifiers to reduce smoke particles inside your home.
🐕 Limit outdoor time — only short bathroom breaks when air quality is poor.
💦 Hydration is key — smoke exposure can cause dehydration, so ensure fresh water is always available.
🩺 Watch for symptoms like excessive coughing, wheezing, or lethargy — seek veterinary care if needed.

Wildfire seasons are becoming more frequent, but we can take steps to protect our pets. Stay informed, monitor air quality, and prioritize their health during smoky conditions.

✨ Celebrating VCA Canada’s Impact at the Make the Difference Awards! ✨At VCA Canada, we believe in making a difference e...
06/06/2025

✨ Celebrating VCA Canada’s Impact at the Make the Difference Awards! ✨

At VCA Canada, we believe in making a difference every day—for pets, people, and our planet. As part of Mars Veterinary Health, we were honored to participate in the Make the Difference Awards, celebrating extraordinary contributions from Associates worldwide.

This year’s event showcased incredible , , and transformative projects. From revolutionizing appointment scheduling to advancing , the stories shared reinforce the impact that our teams make in shaping the future of pet care.

A huge congratulations to all the nominees and winners! Thank you for your passion, dedication, and commitment to making pet healthcare better every day.

Is your pet’s itching more than just an occasional scratch?Persistent itching can make life miserable for pets — and fru...
05/28/2025

Is your pet’s itching more than just an occasional scratch?

Persistent itching can make life miserable for pets — and frustrating for their families. Finding the root cause is key to lasting relief! Here are five essential steps veterinarians take to stop the itch:

✅ Stop the Itch First – Anti-itch medications help break the scratching cycle so your pet can heal.
✅ Rule Out Parasites – Fleas and mites aren’t always visible, so a veterinary check and prevention plan are essential.
✅ Treat Skin Infections – Scratching can lead to bacterial or yeast infections, which need targeted treatment.
✅ Try an Elimination Diet – Food allergies are tricky to diagnose, but a strict 8–12 week food trial helps pinpoint triggers.
✅ Confirm Atopic Dermatitis – If parasites and food allergies are ruled out, environmental allergies may be to blame.

Figuring out the cause of itching takes time, but working with your veterinarian ensures the best possible care for your pet’s comfort and health!

Have questions? We're here to help!

This week we are happy to share the   story of Draco, a 1-year-old Maine C**n who has faced a tough battle with entropio...
05/23/2025

This week we are happy to share the story of Draco, a 1-year-old Maine C**n who has faced a tough battle with entropion, a condition where his lower eyelids turn inward, causing discomfort and irritation.

Earlier this year, he was brought in to VCA Canada Western Veterinary Specialist & Emergency Centre to undergo corrective surgery, but just as his owner was in the hospital herself delivering her new baby, Draco’s symptoms returned.

With a growing family and unexpected medical expenses, his owner faced the heartbreaking decision of finding Draco a new home. That’s when VCA Canada and stepped in — covering the cost of his second surgery, ensuring that Draco could stay with his family where he belongs.

Now, Draco is thriving at home, thanks to the generosity of this program. Grateful for the support that kept their beloved cat by their side, his family hopes to give back to the program in the future, pawing it forward to help another pet in need. 💙

Address

10564 Powley Court
Lake Country, BC
V4V1V5

Opening Hours

Monday 8am - 10pm
Tuesday 8am - 10pm
Wednesday 8am - 10pm
Thursday 8am - 12am
Friday 12am - 12am
Saturday 12am - 12am
Sunday 12am - 10pm

Telephone

+12507663236

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Our Story

Our veterinarians have been caring for cats, dogs, birds, reptiles, amphibians and other exotic pets of the Okanagan and beyond for over 30 years. We are open 7 days a week with an Emergency Doctor until late and 24 hour staffing. There is a veterinarian in clinic until 10pm on weekdays and 8pm on weekends to see emergency appointments with NO Emergency Fee.

We also have specialists and doctors in Surgery (including orthopedics), Dermatology, Pain Management, Rehabilitation and Internal Medicine who can see your pet on referral from your family vet. Some of the services we can provide for your pet include examinations and vaccinations, general surgery, dentistry, radiology, CT Scans, ultrasound, endoscopy, chemotherapy, orthopedics, spinal surgery, dermatology, physiotherapy & rehabilitation.