KLC Veterinary Services

10/31/2024

Happy Halloween everyone! As we enter the season for chocolate toxicities and episodes of pancreatitis, we are here to help your pets within the comfort of their own home.

I’m happy to announce that we will be starting medical transports and minor procedures starting in November.

If you are in need of urgent care services outside of our regular scheduled times, please feel free to reach out to check availability. Text messages are preferred during the day.

I am working to complete an on-call tech list to help with these out of hours calls. If any vet techs are interested in being added to this list, please reach out.

10/22/2024

Did you know that we are set up with Trupanion for direct billing?

10/18/2024

Antonio is such an expert at demonstrating equipment in the ambulance.

09/24/2024

We’ve started meeting with general practices in the Cowichan Valley. Antonio is acting as spokes kitty and is happy to demo the ambulance and its equipment… well, mostly happy. Hoping to have most of the information packets delivered within the next month.

09/16/2024

Little miss Wren was a purrfect patient today. She was feeling a bit sick this weekend and we were happy to provide her with a checkup in her foster home and some treatments to make her feel better so she didn’t have to wait until Monday. She has a great foster caring for her and the Cowichan Cat Rescue making sure she gets all the care she needs.

09/14/2024

Please visit our updated website for in depth information regarding our services at

Providing mobile urgent care, medical transport, and compassionate in-home euthanasia when your pet needs it most

09/09/2024

A place for pictures, portraits, goodbyes, and memories of those we’ve lost. Please contact us if you’d like your pet added to the album.

09/08/2024

Update: Seems to be working again.

Our phone is unable to receive calls right now. Texts messages are still coming through so please send a message if you need us this evening.

09/04/2024

Important Details for the mobile urgent care expansion

Hours: Friday, Saturday, Sunday 4pm-midnight starting September 6th by triage

Serving the Cowichan Valley from Ladysmith to Mill Bay/Shawnigan Lake.

All calls will receive a phone triage to determine if the case is appropriate for us to respond. As much as we want to help everyone, there are limitations to working in an ambulance and we cannot provide the full services of a hospital or ER. Some cases will need to be referred to the ER or their daytime practice.

I have included our informational brochure with this post regarding what types of cases should contact us, which will also be distributed to the practices in the Cowichan Valley over the next few weeks. You are always welcome to call in for a phone triage if you are unsure where your pet should be seen.

Please note that the mobile euthanasia service is unchanged and will still be offered outside of these hours. It is preferable to schedule these appointments on days and times not during the urgent care shifts so we can allow adequate time for each patient during a very sensitive time. Please contact for availability.

This expansion is the first practice of its kind in BC. I expect there to be some challenges and changes along the way. Please be patient as we determine the best ways to provide this service to the community.

As such, we will be starting slowly and staging the expansion of services to allow for proper staffing and training and to establish our flow. Consults with diagnostics and treatments will be offered immediately, but not all shifts may have support staff as the schedule is completed. We may also have prospective staff shadowing shifts. We will not be performing any procedures with sedation, anesthesia, or surgery for the first few weeks. Medical transport will also not be offered until after our meetings with the three ERs to ensure proper protocols are in place. Announcements will be made when these services can be provided.

I want to thank the community for the outpouring of support for this type of practice. It’s incredible that one post has a reach of nearly 30,000 people. It’s been a dream for many years and this year has been extremely challenging to overcome all the hurdles to finally make it a reality. I’m grateful to know that it is both wanted and appreciated and I’m excited to provide these services for the Cowichan Valley.

08/31/2024

Huge announcement!! After eight months of intense work and effort, the veterinary board has given us early approval on the expansion of our in-home euthanasia service to now include mobile urgent care and medical transport in our custom built pet ambulance.

We will continue to service the Cowichan Valley from Ladysmith to Mill Bay/Shawnigan Lake with urgent care/transport hours from 4pm-midnight on Friday, Saturday, and Sunday. In-home euthanasias will still be available outside of these hours.

The hope is to bridge the gap between a pet’s daytime vet practice and the emergency hospital, seeing cases that need to be seen urgently and cannot be seen by their daytime vet, but are not emergencies. Emergencies or pets requiring major procedures will still need to visit the ER. We will be able to provide basic diagnostics and treatments including minor procedures, such as abscesses and laceration repairs. Every call will be triaged over the phone to determine if it is appropriate for us to respond. We will also provide medical transport to the ER. This may include patients who require oxygen therapy or supportive care while enroute. Even though we have a pet ambulance, we are not able to run lights and sirens and must obey all the rules of the road during transport. More information regarding our full services will be posted on our FB page and released on our website over the next few weeks.

We will start scheduling visits with the local vet practices to provide them with information regarding the new services next week.

We will start offering some limited urgent care services next week on Friday, September 6th. Once the tech schedule is filled, we will make an announcement and proceed to full services.

If anyone has any blankets or towels in good condition they would like to donate, please send a message and I will arrange pickup.

Edit: I think we’re good on blankets and towels for now.

06/28/2024

It’s always a difficult time when we have to say goodbye to those we love. For many, our pets are like family and the loss and grief can take years to fade. We will always strive to make their last moments as peaceful and pain free as possible.

06/13/2024

Shout out to Ty at Island Auto Wrap & Vinyl for doing such a good job getting the design applied and making the old ambulance look like new. Thanks to Ross who helped with my design. And thanks to the many individuals who helped with the immense job of prepping, removing decals, and adhesive, fixing dents, and getting the lights adapted. It’s been many hours and days of hard work. And hopefully will result in some big announcements in the near future.

06/13/2024

I will be out of town and unavailable June 16-20, 2024.

05/11/2024

I hope everyone had a chance to view the aurora borealis last night. It was a brilliant display without the noise of a firework.

05/03/2024

For the month of May, I will be out of town 3-5, 17-20, and the 26-29.

02/27/2024

The issues with the phone have been resolved. If anyone is ever having trouble getting through by call or text, please send me an email so I know. I’m not sure how long it was down so I apologize if anyone did not receive responses.

02/25/2024

We are having some difficulty with the business phone line. Text messages do not appear to be going through and some callers are being sent directly to voicemail. Please send an email if you are trying to reach and are not getting a response by text or call.