05/31/2024
After a lot of thought and seeing the recent unrest in the Equine community, I felt compelled to share my opinion. If you decide to read the attached letter keep in mind that this is my summation of what I see and hear in the halls of the barns I visit. I don’t expect everyone to agree but I would ask that if you read it, please read to the end and just consider the points raised.
Large Animal Veterinary Service in New Brunswick
The letter to follow is the cumulation of a lot of frustration and sleepless nights. I have had to keep a pad by my bed so I can write down the thoughts that are racing through my head making it hard to sleep.
This will be a reflection on my thoughts regarding the delivery of veterinary services by our Provincial Veterinary service. Please note as you read through this that my concerns are not with the individual veterinarians, they are doing the best job they can, given the constraint imposed on them by their employer, The Provincial Veterinary Service, which has been the same mismanaged Public service for over 30 years under both Liberal and Conservative governments.
Over 30 years ago a provincial Veterinary service was established to increase the availability of veterinary services to agricultural livestock producers. The problem developed when they decided to include horses, companion animals, pets of those who had enough money to afford them. That was the beginning of a publicly funded organization providing service to the affluent few who could afford a horse.
I have gone to several, too many, meetings with the administration of the Provincial Veterinary Service (PVS), and never once did I come home and feel they had made any attempt to utilize input from the veterinary community. Not in the next week, next month, or next year. Instead, they continue to go about their business the same old way, ignoring the veterinary community in ways that would result in disciplinary action by the veterinary association for a private practitioner. At one of the last meetings I attended they were actually trying to redefine “Livestock” so it would include horses and then fit their mandate. Only a government organization has the luxury of “Changing the rules” if things aren’t going their way.
My feeling is that if the Province wants to be the provider of veterinary services to all large animals both agricultural (Cattle, pigs, sheep, chickens etc.) and companion animals (Horses; pet sheep, goats & llamas) then DO IT!!! Provide a good service, rather than an understaffed service that has made it impossible for private veterinarians to get established due to the use of public funds paying for all the cost associated with the delivery of their service (heat, lights, hydro, trucks, fuel, secretaries, license fees, etc.).
The government has imposed a service that no one would use if they had a choice. Don’t get me wrong, as I said it the opening paragraph, there are some good veterinarians working for the service and many of you are very happy with your favourite vet, when you can get them. But by forcing out private practice the public has no choice. Believe it or not, I have seen the provincial service buy the same equipment that I have acquired to provide a better service to my clients and when I ask them why, the answer is ‘to be able to Compete”. So now my competition is a publicly funded organization using my own tax dollars to offer a similar service. It makes it impossible for choice to be offered, who can compete with a business that doesn’t have to satisfy customers and exist even when it doesn’t pay for itself.
And now things get really interesting, this Government Funded and Controlled organization has decided that some of you – Life long New Brunswick residents – don’t qualify for service from this Provincial Organization.
Wait, it gets better, under the new protocol if you just moved here and had one of the Provincial Vets out one day before they implemented their new “Triage System” , then you can continue to receive services, but a life time resident of the province who had used the service for 20 or 30+ years and due to a bit of good fortune had not made a call to the service in the last two years , then you are out of luck. A veterinarian will not come to your location no matter how urgent the need. Even though you are paying for the service to exist through your taxes.
How can a publicly funded organization “Pick and Choose” who to serve. I understand they have a staff shortage right now, so does the human medical field. What they are doing would be like the Moncton Hospital refusing services to the public since it has been a couple of years since you were really sick, or maybe our overworked and crowed school system telling parents their child can’t come to school because it has been two years since your last child started.
Sometimes when you are really busy, patients will have a longer wait time, look at the ER room at the hospital, but when a child breaks a leg skiing, or your loved one suffers a heart attack, they aren’t turned away.
And here comes the ironic twist. The public has decided that if that is the game you want to play then so be it. Now owners are calling to have their horses “Vaccinated “so they will qualify as having made a recent request for services. What could be a greater waste of time for a service with limited personnel than to be out doing vaccines. Make no mistake, I am a huge believer in the value of vaccines for animal health, but it doesn’t require a veterinarian to give a tetanus shot. (Rabies is the only exception) How many cow and swine farmers call a veterinarian out to do vaccines of individual animals … very few, if any. They simply purchase the vaccines and administer it to their animals themselves.
Now veterinary staff that is having difficulty to service the demand for situations requiring skilled veterinary services are spending parts of their days doing services that don’t require a veterinarian.
So, what is the solution? There is no easy, quick way out. This system, although it is the only one of its kind in all of Canada or USA, has become deeply ingrained. It should be noted that the rest of this country does just fine without spending public money on a veterinary service. This has been a money losing organization since its inception, costing the province, me and you, several million more than it generates, but people continue to use it for fear of having no service.
But look what it has done. It has kept private practice from developing or investing in the large animal or equine sectors. It has driven away a lot of young new veterinarians, and now in a time of staff shortages no one is happy. Overworked veterinarians are being booked to do routine vaccines while many more urgent calls wait or are told they are on their own.
If the Provincial Veterinary Service just got out of (Quit) doing horses and stuck to doing agricultural animals they might have sufficient personnel to respond to doing what the department was initially established to do … an “Agricultural service providing service to the Agricultural Community”
Many of you may not want to hear it, but you have enabled this organization by continuing to use a sub-par system. I can’t imagine clients calling me back if I provided a similar service. The only solution is to stop using the PVS for ALL Horse work. Yes there will be turbulent times, but private clinics will develop, it may even be a golden opportunity for some of your favourite veterinarians to start their own practice.