Rideau River Animal Hospital

05/09/2024

Starting August 1st, 2024 there will be new rules for crossing the US border with your pets. Here is a link with the new information at this time.

https://www.cdc.gov/importation/bringing-an-animal-into-the-united-states/dogs.html

08/01/2023

Currently our internet is not working, we are not able to check our email. If you need to get ahold of us or have any questions please call the clinic. 613-737-9663

02/23/2023

Hi everyone!
Our email is acting up....we can receive emails, but cannot send at this time. We're working on getting things sorted out, but if we "miss" and email from you in the next couple of days, please re-send it!

12/22/2022

CLOSING EARLY ALERT!
Due to the impending storm on Friday, we will be closing at Noon on Friday. Sorry for any inconvenience, we want you and our staff to arrive home safely for the holidays. We will resume normal hours Wednesday Dec.28th.

12/12/2022

CLOSING EARLY ALERT!
Today (Monday Dec. 12th) we will be closing the hospital at 5:30pm.
We will resume regular hours the next day.
Sorry for any inconvenience.

11/24/2022

Are you boarding your furry family over the holidays? Check with your veterinarian to make sure you have vaccines up to date and certificates ready to go to avoid any problems.
Give us a call or email if you aren't sure or need anything printed before the holidays begin.

03/18/2022

On Monday, March 21st, the province of Ontario will be dropping the mask mandate. For the current time, we will still be requiring masks for anyone coming into the office. If masks are not possible, we can still offer you curbside service - just give us a call when you get here.

Our space is small and it is impossible to “socially distance” in veterinary medicine. We hope everyone understands that we are just trying to keep our clients and staff safe and healthy.

See you soon!

03/06/2022

Spring is almost here! That also means fleas and ticks…

Do you know the difference between fleas and ticks? Here's what you need to know to ensure you're well-informed as we head into warmer weather. To learn more about parasite prevention and protecting your pet, speak to your veterinarian.

03/01/2022

It’s time!

Ontario has relaxed its Covid-19 restrictions, so we are starting to open our doors to you!

Masks will still be required at all times (we wear N95s), face shields are not accepted. If you are not comfortable coming in, we can still provide curbside service.

See you soon!

02/28/2022

We are looking for an RVT to join our team!

Our hospital is an independently-owned, 2 vet practice where work-life balance is prioritised. We are a fun crew who like to laugh and enjoy our time at work!
We are looking for someone who enjoys getting to know patients and clients, who can work independently when needed and work as a team in all areas of the hospital.

We offer paid RVT dues for full time, uniforms provided (including masks) and a health spending account. We need someone that could work 4-5 days a week, minimal weekends (half days, once a month) and NO long weekends because we are CLOSED EVERY LONG WEEKEND – we all need time off! We rarely stay late because we respect your time. Pay is based on experience.

To apply, please send a brief note and resume to [Email hidden]

We look forward to hearing from you!

Preference will be given to candidates with experience.

01/21/2022

Antifreeze attracts pets because it's sweet to taste, but it's very toxic and can cause serious illness or death when ingested. Be sure to clean up any antifreeze that spills in your garage or driveway, and keep the bottle somewhere that your pet can't access.

01/17/2022

Snow Day!

Because of the amount of snow we are getting today, the office will close today at noon and open again at 8am tomorrow.

Stay safe!

01/04/2022

Update to hours: (updated Jan 4, 2022)

Effective immediately, we will be changing our hours to M-F 8-5. We will be closed Saturday (and Sunday). We anticipate these hours for at least the months of January and February, but will update as needed.

Thanks for your support!
Dr. Sarah Slater

12/30/2021

Dec 30th....we will unexpectedly be closing early today at 6pm. Open again Jan 3rd at 8 am.

Happy Holidays and see you in 2022!

12/24/2021

We are looking for an RVT and a veterinary assistant to join our team!

Our hospital is an independently-owned, 2 vet practice where work-life balance is prioritized. We are a fun crew who like to laugh and enjoy our time at work!
We are looking for someone who enjoys getting to know patients and clients, who can work independently when needed and work as a team in all areas of the hospital.

We offer paid RVT dues for full time, uniforms provided (including masks) and a health spending account. We need someone that could work 4-5 days a week, minimal weekends (half days, once a month) and NO long weekends because we are CLOSED EVERY LONG WEEKEND – we all need time off! We rarely stay late because we respect your time. Pay is based on experience.

To apply, please send a brief note and resume to [email protected]

We look forward to hearing from you!

Preference will be given to candidates with experience.

12/21/2021

Covid-19 update!

With the increasing circulation of Covid-19, we are going to have to close our doors again, effective tomorrow, December 22nd. Fortunately, we will still be offering curbside service with a few changes:

1. When you arrive, please call a staff member - 613-737-9663.
2. a. If you are here to pick up food or medications, we will be able to take your payment (credit card preferred) over the phone. Your products will be placed in a bin outside the door for you pickup.
b. If you are here for an appointment, a staff member will arrange to meet you at the door with your pet. We will NOT be able to get your pet from the car.

Please be patient. We are currently short-staffed (like many clinics in the veterinary industry) and it is very challenging to find new hires in this environment. I know this is frustrating for all of us, but we are all doing our best.

Dr. Sarah Slater

11/26/2021

Someone delivered us coffee and treats this morning. We don’t know who you are…but THANK YOU!

10/27/2021

BIG NEWS!
We are happy to announce that as of November 8th, you will have the option to join your pet in clinic during their appointment.
(If you wish to continue waiting outside during your pet’s veterinary appointment you still have the option to do so.)
This next step is new to us and things might change depending on COVID and how this new protocol works for everyone. We will be sure to post updates if things change.

Key points to note:
** Doctor appointments will allow 2 people into the clinic
** Proof of double COVID 19 vaccination QR code required upon entrance with photo ID.
** Mask that covers the nose and mouth are required at all times. Face shields are not accepted.
** Procedures performed during the appointment (examination, vaccines, blood draws, etc) may still be performed in the treatment room and out of your sight.
** Technician appointments will continue to operate curbside only unless specified
** Food and medication pick up will continue to be curbside

PLEASE DO NOT WALK IN - Call the clinic when you arrive and we will come get you and your pet when your exam room is ready.

If treatments such as blood work, urine collection or nail trims need to be done we will ask for you to wait outside while we finish up the appointment to allow the next client to come into the clinic.

If you cannot wear a mask or get vaccinated for medical reasons, we will ask you to continue to have your appointment curbside.
If you have children under the age of 12 that will be coming to the appointment, it will remain curbside.

If you need to purchase any food or medication, please continue to call the clinic when you are here and we will put your invoice through and bring your product to your car.

As the colder weather approaches please ensure that you have a way to keep warm while waiting outside. We do have a maximum number of clients permitted in the hospital at one time so if you arrive for any other reason except a doctor appointment you will be asked to wait outside.

Please call us if you have any questions or would like to make an appointment.

10/20/2021

Even though summer is over ticks are still out and about, they love this fall weather!

Don’t forget to give your tick prevention this month - Give us a call if you need another dose.

09/01/2021

Getting ready for the long weekend?
This is your reminder to order your dog/cat food before the long weekend!

We are closed on the holiday Monday but open regular hours on the Tuesday.

08/11/2021

Biscuit brought his bunny to keep him company today and it was sooo adorable.
Stuffies are always welcome!

07/13/2021

Covid Update:

As most of you know, we have been operating a “curbside service” since we were first forced to close our doors due to COVID-19. We know that this is stressful- you want to be here with your pet and talk to the veterinarian face-to-face. This has been a huge change for everyone- it required us to change how we operate and communicate with you. We haven’t been perfect, but we are trying to provide the best care and service to you and your furry companions.

Please know that we do our very best to keep your pets safe and comfortable while they are here with us. You will often find them sitting on our laps while we chat with you on the phone.

But Covid-19 is serious. I have committed to my staff that I will stay with this “curbside service” until they have all had the opportunity to be fully vaccinated. This is my commitment to keep them safe. To keep their families safe.

We are hoping to be able to open our doors in the fall as long as things don’t change and it is safe to do so. Thank you for all of your patience during this time. It’s been a huge challenge for all of us.

We look forward to seeing you all soon!