I suppose today is a great day to talk about snow day policies🤣 We've had such a non-Canadian Winter so far that snow days haven't even been on our minds!
❄️❄️Winter Weather days I leave it up the the client if they want to keep their appointment or reschedule. THERE IS NO PENALTY for rescheduling due to bad weather and unsafe roads! ❄️❄️
Some people know flat out they will not drive in bad weather and will cancel ahead of time. Sometimes we never know quite how the storm will play out and I appreciate when people reach out and say they at least want to see how the weather looks and maybe cancel or confirm an hour before their appt. That is OK too! (That's me, I watch how many cars go by and how fast they are driving before making my decision to drive). Then there's the "Elsa's" who call in a blizzard and ask if I have any cancelations cuz they have the day off and are heading to Tim's with the dog and thought "Hey! Maybe we can get the dogs hair done today!" 🤣 Sometimes I can accommodate that too lol! Whatever your decision is just let me know so I can A: let an afternoon person come in earlier to try to beat the weather or replace your spot with an Elsa or B: let my husband know he has to keep the driveway clear. Being a dairy farm we always have to keep the main driveway clear in the morning for the milk truck so you can always be assured we are salted and sanded on the little hill part of the driveway. If I am not expecting clients we do not keep the driveway plowed. If I know I have someone coming at day 1:30 on a snow day then hubby will scoot back out and make sure you have a path.
My only hiccup with rescheduling is that I am usually booked out a solid 12 weeks, so anywhere I re-book you to will be a squeeze-in. This means I find the best spot I feel I can navigate doubling up and book you 30 minutes before or after another dog. This may also lead to your appt taking longer than expected as I am trying to do 2 dogs in a spot meant fo
🎄Merry Christmas🎄 from our crew to yours! Hope everyone has a wonderful day with family and friends❤️
For those that don't want to listen to me jabber in the video lol! Here's our pre-holiday update!
🎄December is currently full for full groom requests! I DO have room for Face/Feet/Fanny trims, Nail trims, and a few cats. I may also be able to squeeze in some short coated bath only breeds. Full cuts may call to be put on the cancelation list but no promises!
🎄I am currently booking February/March (a few spots left in January but they will likely be filled shortly as I know a few haven't pre-booked their next appt that will be due in Jan).
🎄Booking for 2024 has begun! I am regularly pre-booked up to 12 weeks in advance so pre-booking multiple appts is the best way to ensure your pup stays on schedule! You can book up to the full year in advance. My business cards have 6 appt spots, I have small magnets, calender stickers, and new this year a large magnet that can hold the whole year and then some! If you already have dates in mind or just want your usual schedule pre-booked let me know and I will set your pet up for as much of 2024 as you would like😁
🎄Kats & Dogs, Charlie's Grooming, K9 Clean, and Hails Tail's (Petty) all have openings remaining for December! We have a great network among the certified professional groomers in our area and beyond. If you forgot to pre-book for the holidays and can't fit in here I have no problem sharing your pets groom with another local certified groomer so your pet can stay on schedule and get cleaned up for the holidays! If you are outside the immediate Sussex area I can give you the list of certified groomers who have December availability more local to you.
🎄Price increase in the New Year: I will not be doing a blanket increase but more focusing on individuals whose price is not up to par for the size of dog, cut length, or behavior. I also have some families with multiple large breeds who are drastically underpriced so if you did not have a significant increase last year or are still paying $xx per larg
I have a cancellation for 2pm today! Bath/de-shed breeds only! If it's very tight coated like a Boston/boxer I can fit 2. Fluffier coated like a lab or shepherd I can fit 1. Call 944-0626 to book 🙂
Starting the morning with a little pep! Apologies to my neighbours for the pre 7am dance party wake-up call!
Just a reminder we are closed today, regular hours resume tomorrow at 9am!
Nail Night is also this week just to pop that onto your radar for Thursday evening!
Have a wonderful and safe Victoria Day!
Cat Day-Sebastien
Lion clip
Special Weather Statement ☃️❄️
