Return & Exchange Policy
Due to the nature of online shopping, it is common that the expectations of the final recipient regarding the product of their choice are not met, mostly because of lack of physical contact with the product to be purchased. There are certain products under the category of Professional Grooming that, as mentioned in all products description, must be handled with care and pr
ofessionalism. Certain products are unsuitable for people starting the field and must be shown by a professional, because it can lead to misuse and damage to the product itself. Bark In Style Ltd supports E-Commerce and enables you to enjoy the privilege of direct contact with the products you have on your computer screen quickly and easily, through the detailed and complete descriptions placed on its web pages. We make sure to check each an every product prior to being shipped to ensure that it is not damaged.
We want all our customers to be fully satisfied with every product that they purchase from our online store. If you are eligible for a return request, you have the choice to exchange a product of the same value or be refunded in the form of online store credit;
The following conditions apply:
Exchange
-Exchange will be sent once the return is received.
-Customer bears the return and re-delivery shipping costs. Refund
-Full refund except the initial shipping costs will be issued upon receiving the product/s.
-Refunds will be processed to method of payment given by customer within 3-5 business days.
-Processing fees will be deducted should it occur during refund.
-The customer bears the return shipping costs. Defective / Wrong Product/s
-In the rare case a product is defective or wrongly sent, bark in style will bear all the shipping costs.
-For a defective or totally wrong product, a new shipment will be sent upon receiving the proof of the returned product. Return product/s exemption
-Open bag of food or treats of any kind.
-Opened supplements or vitamins
-Used Grooming Tools
-Opened / Used Toys
