17/06/2022
IMPORTANT! Please read 🐞
When I started to offer the service, my main goal was to help pet owners, who are in desperate need for pet sitting (we can also call it as a pet sitting that is required, not optional). Doesn’t matter if it is a medical emergency, no pet sitters available, no show from another pet sitter or bad experiences with previous pet sitters, who have not provided the service the pet needs etc. My goal is to be a trustable pet sitter.
For example - from a personal experience, I am struggling to trust my bunnies with people, who doesn’t have experience with them or cannot read the signs of soon approaching emergency. So I have few people only.
Unfortunately, by trying to help out everyone and going over my boundaries to help, there has come a day when I feel that my time and efforts are not being valued.
Therefore, dear new (and not so new) customer, here is a list of notes for you to keep in mind in order to understand me and the service I provide 😊
💛 Before every walk/visit/pet sitting with a new customer, there will be a first meeting upto 60 minutes. The cost is 12€ (+5€ if the distance is longer than 5km from me) and it needs to be paid upfront. In case of no show or being late over 15 minutes or cancellation less than 72 hours before, the fee is not going to be returned.
💛 If you contact me for pet sitting and until the pet sitting period is less than 3 weeks, please mention if you are looking for a back up person or if you are just looking for options or if you are not sure if you even need the pet sitter. Before agreeing to meet, I always analyse my schedule thouroughly and investigate on commuting times, because if I don’t do that and the pet sitting won’t work out, why do we meet?
Specially in summer and specially around national holidays, the pet sitters are overloaded with first meetings, visitations and pet sittings, therefore, please keep your cards open and let us prioritize. Until you are not sure about the need for me and have not informed me about it, I might decline someone who is sure or might have an emergency.
💛 If you have an agreement in place for first meeting/pet sitting, please kindly let me know about every minor change about the timeline. As I always leave a buffer time before and after the pet sitting period/first meeting/walk (if not possible, I warn you) then it might not be possible to change anything if I have not been notified.
💛 Do the small homework and read my posts/pricing list. These will give you a lot more input rather than just contacting me for a price.
💛 I also try to learn from my mistakes and try to find which services are dedicated for me and which are not. Therefore, please take it as a first public notice - I am not offering long pet sitting to puppies and dogs under 1 year, who has not been trained with other people/being alone (long period as more than a few days). This does not change the agreements that I already have with my current customers. However, I am not specialised for the mentioned service and I know, there are trained pet sitters for this 😊
💛 Life is very hectic. Yours, mine, theirs. I try to be understanding always. If you are late - If I have time, I will wait and greet you with a smile. If I dont have time - depends on the situation. I try to be on time always. If I am late - something has happened. If I can, I always let you know - even 5 minutes before. It might have been due to the weather, traffic, accident or I might be running late since there was an emergency with someone’s pet. Once I was late since I was giving first aid to an unconcious human being on the street. Before you make a conclusion, hear me out. I always hear you out if something happens. I hope everything goes smoothly and 98% of the time it does. Sometimes life has another opinion. Let’s stick together and work it out 😊
💛 Due to the prices going up every day, I feel that the balance in regards of the energy put into offering pet sitting and the price is going more out of balance day by day, it is possible that I might not offer my service in near future or I will reduce the amount of customers upto 75% or raise the prices to an hourly pay, which will be very expensive..
It is also possible, that I will not pet sit anymore and only do visits or only offer a hand with bunnies/rodents/cats and medications..
In order to avoid that, please kindly help me out with being understanding about the notes written above.
💛💛💛 To all not agreeing with above, there is a pet sitter for you, who is not me. I still wish you the best!
NB! I am very thankful for all the pet owners, who have always been very kind, understanding, friendly, reasonable and always trying to find a solution, and specially always choosing me! I notice if you contact me months before or we book the pet sitting/walk/visits months before. I also notice if you have done your homework and went through my posts to learn more - that is why I invest my time there to have the information available beforehand 😊 Due to you I am still doing this 😊
Thank you for reading and please, cuddle with your pet(s) now! 💛🙏
