07/07/2024
⚠️IMPORTANT PLEASE READ⚠️
Jess is currently not able to work due to an unexpected and serious illness. We will have to temporarily close Furrytail Dog Grooming until Jess is capable of working again after treatment and recovery time.
We are sorry that we are unable to provide any services for your dogs until further notice, with immediate effect.
Ant will be contacting everyone who has any appointments to cancel them. If you see this post please comment to let us know you are aware your appointments are cancelled, to reduce our admin during this difficult time.
Please keep your dog on their regular grooming schedule with an alternative groomer. We hope to welcome every dog back when Jess is fit to work again.
Regarding deposits paid to secure appointments, you have two options. The first is that we hold your deposit ready for when we are able to reopen and book your dog back in, or the second option is a deposit refund. Deposit refunds will take us a bit of time but can be processed if requested.
We have worked so hard to get Furrytail Dog Grooming to where it is today and are very sad that we have to temporarily close. We value every single client and will miss your dogs in the meantime.
We apologise for any inconvenience caused and thank you for your understanding.
Jess & Ant
Furrytail Dog Grooming