30/06/2022
What'son my mind? Err, that all of a sudden you, FB are improving my experience for my business page?
How?
The reviews I earned have not returned. Yet the clients who posted them are told they cant post another? I still can't access my inbox easily?
How is this an exciting new journey?
Was better 10 yrs ago! Not one re- iteration, seperation or so called improvement has worked well.
Forgive me if i don't wet my pants in excitement?
And if you are heading towards charging small businesses for thier long standing pages, you need to listen to said pages first!
We have been voting with our fingers for years and you don't listen. You are SO big you don't need to?
We need a place to contact you. To tell you how you are destroying some of those very businesses you helped to build inititially.
Yes, it was free. To build YOUR business!
And now we cannot access older content, we still need to finish building our profiles yet when we try it says ' complete'
10 years I've had a business account with you.
Then about 6 yrs ago, you decided I needed a new one for same business.
Then about 4 years ago I got a tutorial on how to merge pages. I followed the instructions on numerous occasions. There is still another page in my business name that you tell me to complete!
I know you are heading towards charging. I know that you know many small businesses are abandoning you like rats leaving a sinking ship!
I'm one of those rats!
Yes, you have your bright new tech savvy technicians full of new ideas.
And I have no real right to complain, since the business page was offered for free
But you are a multibillion dollar business.
Mine is perhaps £15k BEFORE TAX.
YOU HELPED ME AND MANY( POSSIBLY MILLIONS) OF PEOPLE BEGIN OR IMPROVE THIER TINY BUSINESSES.Thier whole livlehoods. And every change to business manager, etc etc removes some of thier data or makes it harder for them to reply to queries.
Particularly REMOVINGhard earned reviews, changing how those fewer reviews are rated and the means to show that a review was unfair, or to have it taken down.
I'm a dog groomer.
My business, OUR business has changed out of all recognition from 5- 10 years ago.
More and more reviews are unfair because owners REFUSE to take responsibility for thier own dog's coats and or behaviour!
And with a massive increase in mixed breeds, many pups bought in lockdown when they could not access grooming are a part of that.
But, as a groomer, I am not ALLOWED, WITHIN WELFARE LAWS, to allow that to continue.
Nor was any of that MY OR ANY OTHER GROOMERS FAULT!
YET GROOMERS ARE VILIFIED.
Not only on our own pages but on other 'breed' pages.
It is destroying small businesses and the mental health of the owners of those businesses!
So while you are giving us a shiny new look for our business pages, why not give us shiny new functionality too?
If you fixed it to work for us, I'm sure we'd be happy to pay you! As long as by doing so we can access PEOPLE for help.
We pay for other apps, eg appointment apps or accounting apps to make our lives easier, but we can also access help when it goes wrong!
Fb for business just gets harder every time you update it!
And don't give me a chance to mention kids being able to get accounts LONG before they are 16!
Which is something parents really cannot stop since they are far more " tech savvie" than we are!
They grew up with it!
My eldest son helped me set up my business account with you when he was 8 yrs old!
The very best thing FB, OR meta? Whatever you are called now, could do for YOUR business before people leave in droves, ( so they don't see the ads anymore😉🤔)
Is to find people who lIve in REAL LIFE, NOT JUST A VIRTUAL, IDEAL UTOPIAN WORLD!
What you think is an improvement is not, to the vast majority of your older users. I'm 52. I hope not to die soon?
I've weathered things that most of your techies never have or never will!
I'm not a mushroom to stay in the dark and be fed only rotting s**t! (OR only junk food!)
I'll go as far as to say that computers and smartphones contribute MASSIVELY to the worldwide child obesity crisis!
They might watch videos of how to eat well and get fitter. Bur they don't get out and ACTUALLY DO IT!
FB/META, SINCE YOU OWN SO MUCH MORE NOW, SURELY has a responsibility to push T TRUE HEALTHY EATING AND EXERCISE VIDEOS NOW? FREE ONES.
NOT ads, like rub this on your face and your acne will disappear forever!
Or " these expensive tablets will clear your colon quickly so you'll lose weight".
I can't call a female dog a bitch on PRIVATE groomers pages WITHOUT A BAN!
BUT, PAID FOR FANCY LOOKING ADS AAK MY CHILD RO DO THIS, TAKE THAT AND HE WILL BE GORGEOUS. HE'S 14 YRS OLD. AND GOT AROIND YOUR CHECKS TO GET AN ACCOUNT!
BUT, I can't get him a free bus pass. Because although he has a passport, I can't find his birth certificate. And to replace THAT, I have to get onto the website between 9 and 4! What website doesn't work 24/ 7?
Only THAT one, apparently. YET, to get a passport I had to physically SEND his birth certificate. No copy nor screenshot accepted. So obviously it didn't come back!
They are checking the hell out of him for a BUS PASS!
AND YOU LET HIM THROUGH YOUR CHECKS, WITHOUT MY PERMISSION AT LEAST 2 YEARS AGO?? When he was 12!
Though I had parental control set up even on the wi fi box! He had to get my permission for EVERYTHING. BUT HE BYPASSED THAT. AND YOU NEVER CHECKED.
HE USED A DIFFERENT NAME THAT cannot be checked. And, for all I know, he holds a second account that I can't check!
But I cannot be honest, or use anatomically correct terms without being told by you that that is bullying and harassment? With increasingly longer bans from my PRIVATE groups! Even from my business page!
And people use far worse language, threatening and aggressive behaviour And, my 14 yo son has been a party to that as giver AND recipient. WAY UNDERAGE!
AND, TO ADD INSULT TO INJURY, I follow your rules to appeal, just simply the fact that I appealed gives me a longer ban!
Try using people instead of bots with a clear line of appeal that can be looked at by a person.
It appears to me that one ban and then an appeal jyst makes it worse in future.
Plenty other people say far worse than I ever have, and yhe only difference I can find is that THEY NEVER APPEALED!.
TECH IS A GOOD THIN.
BUT NOT WHEN YOU REMOVE PEOPLES BRAINS from it completely.
It might make YOU, Mark Zuckerberg, personally, more money.
But it's making your apos increasingly difficult. And De-humanising everything you do!
Possibly de-humanising your staff too.
I await the lawsuits with baited breath.
From users and staff alike!
Cigarette and prescription drug companies have been sued for millions.
It is increasingly being proven that social media is more addictive and destructive than all those things put together.
Child depression and anxiety has risen so far. Child su***de. Because of the false images YOUR COMPANIES PUSH AND DO NOT FILTER.
If a representative from your company will get in touch with me (ha!) I'll explain how things have impacted my son. My business.
But the impact to my son is the most pressing concern!
He can't access the same content via Google!
You have a lawsuit waiting to happen.
I'm UK. Its only a matter of time in the States!
Denying access to call or complain, or even compliment, does not hide you . You are the person ultimately responsible.
We've had the film of how you started the company.
Within my lifetime there will be a film of your demise.
And it will be spectacular!
I fully expect to be banned forever for this post.
But since it needs no approval under your rules, quite a few people will
see and share it first.
Though, by me having used your name,
I'm sure there is a bot to pick it up.
So, before I send I will screenshot.
Just for that court case!
That I doubt can be started yet since so many people rely on your multiple sm businesses.
But remember, everything is a fad, or trend. You've upset millions of businesses who are now re-thinking. I'm not alone and I'm in only ONE industry. Every business you upset has a family. That family has friends.
Sounding familiar?
What you used to build your business is exactly what will destroy it.
The bigger they are, the harder they fall!
How many small businesses did you help us build?
How many did you consequently injure through updates not well thought through?
How many of THOSE were able to contact your company to explain, and how you could fix the mistakes YOU DIDNT EVEN KNOW YOU HAD MADE?
YOU STAY IN YOUR WELL CUSHIONED IVORY TOWER.
BUT REPLY TO JUST one person that your business has damaged. Just one. Pick the worst story. Cos I know people post on thier pages and hope that a bot picks it up and sends it to you so you will hear!
Watch some Netflix films. Before you buy that too. Watch the class suits. And tell me that that can't happen to you?
Yes. We have choice.
We also get addictions.
Or other damage .
Social media is sneaky, insidious, mean and affects peoples whole lives.
Don't get me wrong, I've learned a lot more about my chosen job from it.
But I was in my late 40's then.
And I can fund it addictive.
When kids
can access it as young as 10?
If for no other reason, that is where you may get sued! Might take 20 yrs or more. Won't be me. I'm UK. We don't really do class actions!
But I hope you are saving!
I don't expect this to even get to my page.
Buts it's well copied first!
And I'm not paranoid. But if I discuss something I might like to buy, or need, on the phone to a friend, I get ads about it on my fb feed within hours! Without having looked it up on Google or amazon!
So much so, that when I get back to work, I'm buying an old brick phone. So I can't be pestered for appts at midnight and I'm not subject to social media no matter how hard I try to avoid it!
Thanks to you, FB.
I'll forego the fun. The jokes. Etc.
And there's a point! You are happy to ban me from replying but I'm still allowed to see my friends and groups?
Are terrorists still allowed to watch but not reply?
As far as I know, nit one person I have spoken to has deleted me from thier friend list. I've deleted a couple. And not from the groups that caused the bans! In friendly banter ( where people use far worse words than me or are more aggressive) OR in using anatomically correct words that MAY discuss sexual in*******se, but only about dogs. Yet I can join sexually explicit groups with FAR WORSE LANGUAGE and possibly abusive language.
I don't even dare join the banter or click on like in case I get banned. All I want to know is why I was banned when people on all kinds of groups get away with far worse?
I'm repeating myself now.
Ban me then, Fb.
I'll not lose those friends who matter and I'll get less angry on a regular basis!
Look forward to the reply that I won't get!