Tilly's Boarding Cattery

18/12/2023

We have a complete internet outage with no access to email. No estimated fix time yet, so if you need to get in touch, please either phone or WhatsApp us. No FB notifications will arrive so avoid FB Messenger for the time being, and if you have emailed in the past 48 hours, please phone or send a WhatsApp message and we may not have received your email - and it may never arrive depending on what the issue is!
Thank you and apologies for the inconvenience!

23/03/2023

Smart meter update means our electricity is currently down until early/mid-afternoon, so if you need to get in touch urgently, please WhatsApp:) Thank you!

24/02/2023

Good morning, everyone. A quick notice to let you know that our phone lines and email will be temporarily inaccessible this morning - for urgent contact, please call the mobile: 07778 551115

21/01/2022

Good afternoon, all. We're having a server update this afternoon, so no access to internet-based communications - please message via WhatsApp or call 01767 692654 for bookings.
Many thanks
Sue

14/08/2021

Good afternoon, everyone. We have an internet issue that means we can't send or receive emails at the moment. Working on getting that resolved, but in the meantime please phone or message via WhatsApp. Thank you!

16/06/2021

Hello everyone. I wanted to alert you to a dry cat food recall; the food has potential links to pancytopenia which causes blood cell and platelet levels to fall, and can be fatal. The brands involved are Applaws, AVA and Sainsburys. More information is on the Food Standards Agency website (https://food.gov.uk/news-alerts/alert/fsa-prin-36-2021 ) and also now on the BBC website(https://www.bbc.co.uk/news/business-57486596). In the case of Applaws, it is any pack with the site code GB218E5009.

Dry pet food from Sainsbury's, Pets at Home and other brands recalled after rise in fatal cat disease.

19/03/2021

And, at long last, the phone line (01767 692654) is back to normal! Thanks for bearing with us, everybody. Have a lovely weekend when it comes.

18/03/2021

We can also, for the moment, be contacted for bookings and updates on 01767 683583

18/03/2021

Please continue to email [email protected] or send an FB or Twitter message for enquiries - BT has still not fixed the phone line problem!

14/03/2021

BT appears to have made some error with our phone upgrade, so until Thursday, please make any bookings via email ([email protected]), FB messenger or WhatsApp message. Thank you!

03/03/2021

Good news for quick and easy bookings: the phone line and internet are back up and running. We are starting to receive more bookings again as things look likely to open up more in summer and autumn, so do let us know if you need space reserved for your cats.

01/03/2021

Good morning, everyone. Still no internet here - but the phone lines are open. For bookings, call 01767 692654 or send an FB message, which we can pick up using 4g. No emails please!

25/02/2021

Good evening, everyone. Tomorrow, Friday 26th, the final stage of our phone/internet upgrade takes place - so can't take phone calls or see email messages. If you need to get in touch to make a booking, please send a direct Facebook message with your phone number. We'll be wandering around the cattery waving the phone to catch a flaky 4G signal so we can call you back!

21/02/2021

Aaaaand the internet is back up and running. Thanks for bearing with us, folks!

21/02/2021

Good morning everyone. The cattery IS open as usual, including for new bookings, but due to an internet upgrade we have no immediate access to email. If you need to arrange a booking, please message us through Facebook, giving your phone number, and we'll get back to you ASAP. We anticipate everything returning to normal by tomorrow morning at the latest. Thank you!

14/07/2020

Line fault has now been fixed! Thanks BT

14/07/2020

We currently have a landline fault - to contact us please call 01767 683583 or email, Whatsapp or text on 07778 551115.

28/03/2020

Hello everybody - I hope you are all staying well during the COVID-19 crisis.

In response to the current situation, we are making some temporary changes to our usual practices. Firstly, the planned price increase for April will be delayed at least until things are back to normal.

Food: Due to food shortages and restrictions, I am asking owners to supply wet food for the duration of their cats' stay. The same applies if you want your cats to have specific dry food. At present I am still able to offer our usual dry food mix; if the situation changes I'll let you know.

Handovers: For the time being, you'll be met at the gate to hand over your cats, observing social distancing rules. Until things get back to normal, please don't bring any bedding, cushions or scratching posts with you. As you know, there is a scratching post in each run and we supply comfy, good quality bedding and toys.

Cats and coronavirus: There have been scare stories on the web and social media regarding cats and coronavirus. Please don't be scared of your cats! There's no evidence at all to suggest that they can contract COVID-19 or transmit it to you*. If you've searched the web, you may have read about feline coronavirus or FCoV; FCoV has been common in the cat population for many years and, while it shares some effects with other coronaviruses, of which there are many (including the common cold), it isn't a zoonotic disease and cannot transmit to humans.

*viruses can, however, remain on surfaces for a varying length of time so to be on the safe side, please don't pet other people's animals!