27/10/2025
Dear Clients,
Last week we had 29 appointments that were not attended. (This equates to 7 and a quarter hours of a vets consulting time). This is 29 appointments that we could have offered to other pets in need. Whilst we recognise that sometimes appointments are missed due to unavoidable reasons, it reduces our capacity to see every pet who needs to be seen.
Can we therefore ask for your help in reducing this; if you are unable to attend an appointment, please call and let us know as soon as possible. We can then offer your appointment slot to other pets in need.
We appreciate everyone's help with this.
Many thanks,
White Cross Vets