Due to the current Covid 19 situation, the zoo has limited staffing resulting in a possible delay in replying to Facebook messages. If your query is urgent, please call 01253 830801.
Weโre here to brighten up your day with animal pictures and behind the scenes snaps, and weโll always try our best to answer any questions you may have.
We love hearing from you and seeing photos and videos of your visit โ we encourage you to share your memories with us.
By sharing images, you are giving us your consent to use these images for reasonable commercial purposes โ should this be the case, we will try to credit you where possible.
We are here to answer any questions you may have โ whether thatโs about one of our animals or to help you plan your visit.
Things we donโt like
Please be aware we are a family attraction and would like to keep our online communities are in line with our values. We donโt like deleting things, but we do monitor all activity on these pages and may at times feel it is necessary to remove or delete anything we deem to be inappropriate, in line with the following:
Rude or offensive language โ We wonโt tolerate swearing or foul language.
Bullying โ We will delete any comments which we feel are personally attacking any individuals, including other fans or zoo employees.
Advertising โ Please donโt use our page for advertising.
Anything fraudulent, deceptive or misleading will not be tolerated.
If we believe your post is intentionally trying to start a fight, it will be removed.
Compromising personal details โ If you reveal personal information about yourself, any other user or any zoo employees, your post will be removed.
Anyone repeatedly posting comments which violate these rules will be banned from the page.
If you see any content on our page which makes you uncomfortable or is causing you offence, please make us aware in a private message.
This page is run by members of staff at Blackpool Zoo, but we will not give out names of individuals. Only comments made by the โBlackpool Zooโ page should be considered official or representative of the zoo.
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