Phoenix Pet Cremations

11/11/2024

Today we remember the brave men, women and service animals who sacrificed so much so we could live in freedom.

" In Flanders fields the poppies blow between the crosses, row on row. That mark our place; and in the sky, the larks still bravely singing fly, scarce heard amid the guns below"

💜💜💜

06/11/2024

OVER 500 5 STAR REVIEWS!!!

We are so proud to have now reached over 500 5 star reviews on google. We want to thank each and every one of you who have taken the time to write something nice about us, even at such a difficult time. It is humbling to read the comments and we are so truly grateful that what we do touches so many.

As pet owners ourselves we are only too aware of the sadness loosing such an important part of the family brings. It has always been our goal to offer the very best service we can, so that everything is taken care of for you at a time when the little things really matter.

As we always say, we hope you don't have to use us in the coming days, but of course if you do, we are open daily from 8.30-8.30 and our team are always on hand to help you work through your next steps.

The team at Phoenix

♥️

01/11/2024

FIREWORKS

Over the weekend and early into next week people will be celebrating fireworks night. It's an enjoyable time for adults and children alike but some pets hate it.

There are many things you can do to make your dog or cat more settled when fireworks are going off:
Ensure they are inside. If you have outdoor cats, get them in and make sure they stay in for the evening. Get a litter tray prepared if they normally toilet outside. If you have dogs, walk them early. The darker nights now means fireworks may start earlier. Ensure there are some warm blankets and hiding places for your pets. They may seek comfort in nuzzling in somewhere and hiding away. Loud music also can help to drown out the bangs. Classic FM do a specific playlist over these dates that are geared to ease pets anxiety. Distracting and playing with your pet can help. Having them with you for reassurance can be a good way of normalising the sound if they aren't over anxious. In the worst case your vet will have medication that can help remove extreme anxiety and create some calm. Make sure you have some handy if you know your pet suffers very badly.

Have a lovely weekend, but should you need us we are open 8.30-8.30 7 days a week. 01245 922023 .

30/10/2024

With two bespoke vehicles available, we are here to help you when the time comes to say goodbye to your special equine friend, with sensitivity and dignity.

Our tailor made vehicles allow us to manage collections from tighter stables, or farm yard areas, as well as muddier fields or uneven tracks with ease. We have invested heavily in this equipment to ensure we are able to handle your beloved friend carefully at the most difficult time.

To understand more about the process please do contact a member of our team. We are open daily from 8.30am to 8.30pm, including weekends.

01245 922 023

21/09/2024

AUTUMN DANGERS

The weather is changing and autumn is creeping in. please see our list of dog dangers to look out for as the season changes.

ACORNS & CONKERS - In larger quantities both can be toxic to dogs. Although they are quite bitter and shouldn't be a tasty treat, just keep an eye out for what your dog is nibbling on whilst out on walks.

TOADSTOOLS & WILD MUSHROOMS - Some mushrooms can be deadly, again, just be mindful of what your dog is eating if on forest walks.

FIREWORKS - Fireworks night can be stressful for many animals, and there are many resources available from the dogs trust website that helps with tips from helping them to hide somewhere securely that makes them feel safe, calming sounds or music to medication if its that bad.

https://www.dogstrust.org.uk/dog-advice/life-with-your-dog/seasonal/fireworks

Remember the chemicals in fireworks are also very toxic, so they are another thing to avoid them treating as a toy or thing to pick up if found on a walk.

TICKS AND FLEAS - The tick and flea cycle continues all year round. Make sure you are up to date with your spot ons or tablets from the vet to make sure your dog and home stays infestation free.

FALLEN FRUITS - As the trees start to lose their leaves and in some cases fruit, again be mindful of what your dog is picking up as many berries and fruit seeds or pips can be quite toxic.

Stay safe on your autumn walks and make sure you are in the know about what can cause problems.

If you sadly do need us this weekend we are open from 8.30-8.30 every day to help you.

Our number is 01245 922 023

www.phoenixpetcremations.com

18/09/2024

WE ARE APPCC REGISTERED

You may have noticed the logo below on our pictures, or up on walls at the crematorium.

That logo means we are an accredited Pet Crematorium and we are audited regularly to ensure that we are carrying out our cremations according to their standards.

https://appcc.org.uk

Please find further reading on their website above.

Fundamentally the accreditation signifies our pride and passion in providing the service that we do, ensuring that you and your beloved pet are treated with nothing but dignity and respect through every part of the journey with us.

🐾

23/08/2024

You sadly don't always know when you might need us. This is just a reminder that we operate our services from 8am, to 8pm by appointment only over the weekend.

You can contact us by phone, by WhatsApp or you can book online.

www.phoenixpetcremations.com

19/07/2024

Its going to be 28 degrees today!

Please walk your doggies as late as possible. Little paws can easily get burnt.

Make sure they have plenty of cool water and a place to retreat in the cool.

If you have a sprinkler, or hose or a little pool that would i'm sure be very welcome!!

Have a lovely sunny day! 🌞🌞🌞

12/07/2024

OPENING HOURS

If you need our services this weekend, our caring and compassionate team are available to help you from 8.30am-8.30pm every day.

If you are bringing your beloved pet down to us, or if you are collecting some ashes please note that this has to be done by appointment only, so we are able to plan for your visit and give you the time you deserve to help you.

If you want to book online or speak to us on WhatsApp this is also an option.

Please see our contact details below

https://www.phoenixpetcremations.com

01245 922023

05/07/2024

The dangers of grass seeds

If this is your first summer with a dog, or if you haven’t heard of grass seeds before, take a look at some advice below. the grass seeds grow in the arrow like formation at the top of long grass often found in parks or on rural footpaths/routes.

They look harmless but grass seeds can be deadly.

Please see attached the guidance from the Blue Cross. The article discusses symptoms, potential issues and how to manage grass seeds in the summer.

https://www.bluecross.org.uk/advice/dog/health-and-injuries/grass-seeds-and-dogs

28/05/2024

7 WAYS TO HELP CHILDREN COPE WITH THE GRIEF OF LOOSING A PET....

Losing a pet is a significant and often deeply emotional experience for children. For many children, their pets are not just animals but beloved members of the family and cherished companions. When a pet passes away, children may experience a range of emotions, including sadness, confusion, and even guilt. As parents and caregivers, it's essential to provide support and guidance to help children navigate the grieving process and cope with the loss of their furry friend.

Here are some strategies to help children cope with pet loss with compassion and understanding.

Encourage Open Communication

One of the most important things you can do to help children cope with pet loss is to encourage them to talk about it and reflect on the good times they shared. Create a safe and supportive environment where children feel comfortable expressing their feelings and asking questions about what happened to their pet.

Be Honest and Age-Appropriate

When discussing the loss of a pet with children, it's essential to be honest and age-appropriate in your explanations. Provide simple and straightforward answers to their questions, using language and concepts that they can understand. Avoid euphemisms or vague explanations, as these can lead to confusion or misunderstandings. Depending on the child's age and maturity level, you may need to explain the concept of death and the natural cycle of life in a gentle and compassionate manner.

Validate Their Feelings

Children may express their grief in various ways, including crying, withdrawal, or acting out. It's crucial to validate their feelings and let them know that it's okay to mourn the loss of their pet. Offer comfort and reassurance, and let them know that you're there to support them through this difficult time. Encourage them to express their emotions in healthy ways, such as talking about their feelings, drawing pictures, or writing in a journal.

Create a memorial

Creating a memorial can help children cope with pet loss and honour the memory of their furry friend. Consider holding a small memorial service or ceremony where children can share stories, create artwork, or plant a tree or flower in their pet's memory. Allow children to be involved in planning and participating in these rituals, as it can provide them with a sense of closure and comfort as they say goodbye to their pet.

Provide Opportunities for Expression

Children may find it helpful to express their grief through creative outlets such as art, music, or writing. Encourage them to create a tribute or memorial for their pet, such as a scrapbook, photo collage, or poem. These creative activities can serve as an outlet for their emotions and allow them to honour the bond they shared with their pet in a meaningful way.

Seek Support if Needed

If children are struggling to cope with the loss of their pet, don't hesitate to seek professional support or counseling. A therapist who specialises in grief and loss can provide children with additional tools and strategies for coping with their emotions and navigating the grieving process.

Be understanding

Finally, use the experience of pet loss as an opportunity to foster compassion, empathy, and understanding in children. Teach them about the importance of caring for animals and the special bond that exists between pets and their human companions. Encourage acts of kindness and empathy towards animals and other people who may be experiencing loss or hardship. By instilling these values in children, you can help them develop resilience and empathy as they navigate the ups and downs of life.

For younger children we have created a booklet to help them navigate the feelings that pet loss can create. If you feel your child could benefit from one of the booklets, please let our team know if you would like a digital download or an actual copy; both of which are completely free.

10/05/2024

HOT WEATHER WARNING

As temperatures rise this week please be mindful of what times you walk your dogs and the support they need in the warmer weather.
Heatstroke is a condition that can come on in dogs seemingly very quickly. They are not able to self regulate - meaning they don't realise how hot or thirsty they are until it's too late. It can seem like they are having fun running around to retrieve a ball in a park but they may be starting to struggle, but just not know when to stop, until it's too late.

5 THINGS TO DO TO PREVENT HEATSTROKE
Have walks in the morning or early evening when the temperatures are cooler Ensure cool water is available at home, in the garden if its warm or on trips out. Make sure there is a shady cool area for them to retreat to if they feel warm, a cool mat or even a paddling pool if you are able in order for them to stay at a nice temperature Keep games and strenuous activities to a minimum, remember they don't know when to stop when it comes to fun. Keep car journeys to a minimum and of course remember never to leave your dog in a locked car for any length of time while the temperatures are like this.

18/04/2024

In addition to our online booking system, we also have a Business WhatsApp account where you can message us questions or enquiries if you don't feel up to talking.

https://api.whatsapp.com/message/ORY2WDHQD5UOJ1?autoload=1&app_absent=0

Use the link above to connect straight to a member of the team.

Phone lines and WhatsApp are open from 8.30am-8.30pm.

11/04/2024

Hi Elaine, we are very sorry you found yourself having to use our services again for your beloved companion, it never gets easier and we are glad we could support you during this difficult time
🌈💛

So grateful to Phoenix Pet Cremations who have looked after both of our beautiful boys. We lost Murphy last August and Paddy this week. I cannot thank everyone enough for their kindness and compassion and a special mention of David who collected both my boys from my house in their beds and bought their ashes back in beautiful caskets. His sensitivity is second to none. My family would like to thank you all so very much for making this sad time bearable ❤️

28/03/2024

ONLINE BOOKING SYSTEM

Our online booking system is now live.

At such a difficult time speaking to someone in person isn't always what you want to do. Our booking system allows you to take your time and book your options online. Our system is straight forward and walks you through each step of taking care of your wishes for your beloved pet.

if you want to book online here is the link

Bookings.Phoenixpetcremations.com/book

Our phone lines haven't changed and we will still be available on the phone 8.30am-8.30pm 7 days a week.

25/03/2024

If the worst happens over the Easter break please see our opening hours below.

Due to a smaller staff team we will have to prioritise emergencies and spaces available for clients to be able to bring their pet in to us and collections from homes and vets, over ash collections so these will be limited on the days below.

If we have your beloved pet with us and you would like to make sure they are back with you before the long weekend please give us a call and let us know.

Best wishes
The team at Phoenix 🐾

22/03/2024

Our phone lines are open every day 8.30-8.30 with a friendly, caring and helpful team member available to help you make arrangements at such an upsetting time.

If you don't feel like speaking to somebody we can arrange everything via WhatsApp if that feels like a more comfortable process for you. See our link attached

https://api.whatsapp.com/message/ORY2WDHQD5UOJ1?autoload=1&app_absent=0

19/03/2024

It fills us with so much pride to have 5 star Google and Facebook reviews. We genuinely put our all into making each and every experience special and meaningful for our clients so we are always so touched to see that we have managed to help at such a difficult time.

As a small business we do rely heavily on word of mouth and the reviews that we get. If we have helped you and you have the time to give us a mention we would be extremely grateful. We have popped the link up below.

With lots of love
The Team at Phoenix 🐾

https://g.co/kgs/V4vasbk