Charlie's Groom Room

03/07/2025

***SERIOUS MESSAGE TO ALL***

Going forward I will be asking for deposits for all appointments from ALL customers, even those who have been regulars for a long time simply because one regular (I never for a second thought she would be like that) who I gave leniency to today has taken the p**s. My time is valuable, I'm running a business and for a client to not turn up and then not pay the missed appointment fee is not on!
The money I have lost today was part of my electricity and gas bill!

I'm going to feel horrible asking for deposits from those who I know (or think I know) would not do this to me, however, I didn't think this regular would do this to me but she has so my trust is now gone.

A lot of you know my situation this year and that I have had 2 surgeries already this year and I was told by my surgeon on Tuesday that I need another surgery cos I'm still not fixed. So you can all imagine how tight money is for me atm with only just really getting back to work and now heading towards another surgery meaning more time off!

As all my customers have signed terms & conditions which states that full grooming price must be paid if appointment missed, I will now be enforcing this by taking those who don't pay the missed appointment fee to small claims court to retrieve money owed to me.
Quite a lot of people are going to be in for a shock when they get a letter through their door. Plus they will have to pay the court fees so I'd recommend anyone who still owes me missed appointment fees to pay up before it goes to court.

PLEASE REMEMBER......I have signed T&C's from all of you which are classed as contracts.

03/07/2025

I've had a client rearrange so I have some availability tomorrow (Friday 4th July) at 430pm onwards. Message me on WhatsApp or call. FB messenger doesn't always notify me of new messages. 🙈

21/06/2025

21/06/2025

The Wykewoks kittens are 👀 for new knees and 🏠

04/06/2025

I have got some availability tomorrow between 1 and 4 due to a last minute rearrange. Drop me a message on WhatsApp if you want to book your furbaby in for a pamper. Xx

29/05/2025

I have some availability on Thursday 5th June in the afternoon. Drop me a WhatsApp or message to enquire on times.

Picture to make you smile.

21/05/2025

I have had a cancellation on Friday 30th May from 4pm. Does anyone need their pup pampering? Send me a WhatsApp! 🥰🥰

Picture for attention. 🥰🥰❤️

13/05/2025

13/05/2025

I would just like to thank all my clients who have been so understanding during this time that I have been unwell and out of action. I really appreciate all of you and a special thank you to all those who have sent messages of well wishes...... An extra special thank you to Noelani Morton for bringing me the best chicken broccoli bake ever! 🤤 Nom nom.... Just waiting on another now 😜😁

Thank you to my mum Christine Kirton , my dad Anthony Kirton, my sister Lindsay Kirton and both my beautiful nephews, Isaac and Jacob, for supporting me in every way they could from housework to gardening and even grooming my dogs for me.

I am recovering slowly and will be returning to work soon so I'm taking bookings again and I have availability on Saturday 31st May onwards so get in touch to get booked in.

I'm sorry if I haven't returned any calls or messages. I am trying to go through my messages to respond to everyone directly but there have been so many and I'm so grateful but if I have happened to miss your message please get in touch again.

I'm sorry for letting you all down this year but hopefully my hospital visits are over now for the next decade. Fingers crossed!

I look forward to seeing all my part time furbabies again, I've missed them all so much.

Picture of my mum's beautiful Pomeranian just because he is too cute and I'm sure he will make you all smile.

❤️❤️❤️ Thank you again ❤️❤️❤️

26/04/2025

This is not what I expected to be writing today...... 😞

To all my clients....... Unfortunately, I am back in Pinderfields hospital and have been here since Tuesday. 😩

I am having to go under the knife again (tomorrow or Monday) which my surgeon says will require a 4 week recovery.
So, I am extremely sorry to all those clients I am going to have rearrange (I will be in contact directly), and to all those who are going to be unable to book in.
I will do my utmost to get back on my feet as fast as possible.

I'm so incredibly sorry for letting you all down so much this year. I'm having a rough time mentally with everything that is going on and the guilt of letting you all down. 😭

I AM SO SO SORRY.

(Picture of one of my girls just to make you smile cos she's beautiful)

14/03/2025

This is a message to all my customers...... I'm really sorry to those who I have had to rearrange already, some multiple times, and I am sorry in advance for anymore I may need to reschedule. I am back in hospital again and not sure how long I will be in.
I'm having a tough time of late with my physical and mental health so I'm just asking all my clients to please understand that I hate letting you down and I am so so sorry.
I will get everyone back in as soon as I can and I fully understand if you need to take your furbaby somewhere else in the meantime until I'm back on my feet.
But I will do everything I can to get your furbabies sorted asap.

I am so sorry.

12/02/2025

Maz wanting her ears cleaning. Loves the grooming table and anything to do with the bath