16/12/2024
Terms and conditions
Cancellation and rescheduling of an appointment, by the client, requires 24 hours notice to waive the FULL appointment fee. ——In the event of inclimate weather, a family emergency or any other uncontrollable circumstance, the groomer has the discretion to waive the fee within the 24 hour period. ——-We reserve the right to cancel or reschedule a groom if we feel the need to do so. Every effort will be made to reschedule at a time convenient for both the client and the groomer.
No-Shows It is considered a "no-show" when the client is not available at the scheduled appointment time and does not contact the groomer to cancel or reschedule. ——We reserve the right to charge the FULL grooming fee due to the loss of revenue caused by a "no-show". Please make every effort to call and cancel or reschedule when possible to avoid such situations. *We reserve the right to refuse service to any pet or client for any reason
